Comparison

Subway® vs Jack in the Box® Order App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Subway®

Customize your favorite sandwiches and meals exactly how you like them. Earn rewards and exclusive offers through a loyalty program. Quickly reorder past favorites and choose convenient pickup or delivery options.

Highlights
  • Customize sandwiches
  • Subway Rewards program
  • Rapid re-ordering
  • Pickup and delivery options
  • Exclusive offers
Features
Read full description

Your go-to order just got easier than ever with the new Subway® app. • Make It Your Own or Keep It Classic: Double the meat. Extra cheese. All the veggies. Build your Footlong just the way you would in the restaurant — choose your toppings, toast your bread, and add two cookies and drink to craft your perfect Footlong meal. • Subway® Rewards: Join Sub Club! Redeem points for Subway® Cash plus get access to exclusive offers and member-only rewards. • Rapid Reorder: Find your favorites in a snap. Your favs or past orders in a single tap, right from the menu bar. • Get it fast: Choose Pick Up or Delivery. What are you waiting for?

About

Jack in the Box® Order App

Easily order your favorite Jack in the Box meals for pickup or delivery. Access exclusive deals and earn rewards through a loyalty program. Find nearby locations and never miss out on special offers.

Highlights
  • Order food for pickup or delivery
  • Browse full menu
  • Find nearest locations
  • Earn and redeem loyalty rewards
  • Exclusive mobile offers and deals
  • Push notifications for deals
Features
Currently charting
Read full description

The Jack in the Box app provides a convenient ordering experience for pick-up or delivery. It’s just like having a Jack in the Box in your pocket, only it doesn’t weigh 350 tons and have people that work inside it. Then there’s the offers and deals you can’t find anywhere else. Like The Jack Pack. It’s like a secret VIP club of rewards. Only it’s not really secret. In fact, please don’t keep it a secret. Tell everyone. App Features: · Order food for pick-up or delivery through the app · Browse the all food, all day Jack in the Box menu · Find your nearest Jack location · Earn points, and redeem rewards with The Jack Pack loyalty program · Special mobile app-only Offers, Deals and App Exclusives · Enable push notifications and never miss a great deal · App will read your mind and tell you what you want – just kidding! Or are we…* *We are. For now.

Screenshots

Subway®4 screens
Jack in the Box® Order App4 screens

Verdict

The call

Subway® and Jack in the Box® Order App both sit at 4.8 stars, but that hides the real split: 56% of Jack in the Box® Order App's written reviews are positive against 17% of Subway®'s. Jack in the Box® Order App also leads on iOS requirement (15.1 vs 18.0). Subway®'s advantage is update cadence (weekly vs fortnightly) and ratings volume (1.2M vs 203K). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Subway® against 4.8 for Jack in the Box® Order App. That said, the two scores are not equally well evidenced: Subway® has 1.2M ratings behind it against 203K, so its average is the more settled of the two. Written reviews are what separate them: 17% of Subway®'s written reviews are positive against 56% of Jack in the Box® Order App's.

UpkeepUpdate frequency

Subway® ships an update weekly, Jack in the Box® Order App fortnightly. Both last shipped on October 28, 2026.

Scorecard5 real differences · 6 level
Subway® versus Jack in the Box® Order App: the parameters behind the verdict, then further details
ParameterSubway®Jack in the Box® Order App
PriceFreeFree
Rating4.8 (1.2M ratings)4.8 (203K ratings) — better
Positive reviews16.6% of reviews55.5% of reviews — better
Number of ratings1.2M — better203K
Update frequencyWeekly — betterFortnightly
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree with in-app purchases
Best chart rank#16 — better#53
DevicesiPhoneiPhone, iPod — better
Requires iOS18.015.1 — better
Further details — not scored
Size117 MB97 MB
Age rating4+9+
DeveloperSUBWAY RestaurantsJack in the Box, Inc.

Customer experience

Subway®

All ratings1,214,912 ratings
Positive96.4%
Neutral1.6%
Negative2.0%
Written reviews4,380 reviews
Positive16.6%
Neutral5.1%
Negative78.2%

Jack in the Box® Order App

All ratings199,335 ratings
Positive96.1%
Neutral1.4%
Negative2.5%
Written reviews1,406 reviews
Positive55.5%
Neutral6.6%
Negative37.8%

User reviews

Subway®

From 1.2M App Store ratings

What we love

  • 🚀 Convenient mobile ordering
  • 💡 Rewards program
  • 👍 Clean and polished store experience

Room to improve

  • 🐛 Frequent app crashes and glitches
  • 🔍 Difficulty selecting/changing store location
  • ❌ Coupons/deals not working as expected
  • 💳 Incorrect charges and order issues
  • 🕰️ Slow and unresponsive app performance

Jack in the Box® Order App

From 203K App Store ratings

What we love

  • 🚀 Convenient mobile ordering
  • 🎁 Great deals and offers
  • ⚡ Fast and efficient
  • 🖼️ Customizable orders

Room to improve

  • 🐛 App glitches and crashes
  • 🤷‍♀️ Inconsistent store operations
  • 💳 Difficulty getting refunds
  • 📞 Poor customer service

Bugs and requests

Subway®

Reported bugs

3 issues
  • App not registering orders at the store
  • Inability to apply gift card balances properly
  • Rewards and points not tracking correctly

Requested features

3 requests
  • Ability to cancel orders within the app
  • Integration with Apple Wallet for rewards
  • More customization options for sandwiches

Jack in the Box® Order App

Reported bugs

4 issues
  • Inability to cancel orders
  • Discounts not applying at checkout
  • Rewards points not properly credited
  • App freezing or not loading

Requested features

4 requests
  • Add multiple payment options
  • Allow customization of all menu items
  • Integrate drink selection in combos
  • Implement automatic location detection

In-app purchases

None

Subway®

No in-app purchases

None

Jack in the Box® Order App

No in-app purchases

Questions

Is Subway® free?
Subway® is free to download, with no in-app purchases.
Is Jack in the Box® Order App free?
Jack in the Box® Order App is free to download, with no in-app purchases.
Which has better reviews, Subway® or Jack in the Box® Order App?
Jack in the Box® Order App is rated higher. Subway® averages 4.8 out of 5 from 1.2M ratings, while Jack in the Box® Order App averages 4.8 from 203K ratings.
Do Subway® or Jack in the Box® Order App have ads?
Neither Subway® nor Jack in the Box® Order App shows ads.
Which is updated more often, Subway® or Jack in the Box® Order App?
Subway® ships an update weekly, and Jack in the Box® Order App fortnightly. Most recently, Subway® was updated on October 28, 2026 and Jack in the Box® Order App on October 28, 2026.
Which is more popular, Subway® or Jack in the Box® Order App?
Subway® currently peaks at #16 in the App Store charts, and Jack in the Box® Order App at #53. Chart position reflects recent download velocity rather than total install base.

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