The store took 30 min for my order
Took long for my order to be done
Horrible app
Worst app I use. Too many updates and they usually wipe out your login info.
No address
Every time i search my address it shows the address is incorrect when even by any chance it goes through then it says your closest location is closed every time and when i try to find any other location it shows nothing on the map empty!! Please fix it its so annoying…
Worst app ever
The chat bot is only ai and is not helpful. There is no way to talk to a person. My delivery / order was never received and they took my money. The store is closed so there is no way to get my food tonight, because of the chat bot. And no way to get food.
Worst food app ever
Terrible terrible. Often has $0 for checkout. Slow. Very error prone. I often skip subway because of this horrible app.
Reward bugs
Rewards need to be fixed. It won’t let me add rewards and giving me false reasons to why I can’t add them.
Not bad
Way better than ordering in person
App updates
So annoying. The app always requires updates. I always get signed out and have to sign back in
Sign In
Would be nice to use if I could sign in!, everytime I get a code sent it session has expired... get I'll go to Jimmy John's!!!
Update
New update needs an update. Unable to add a special request or use reward $ earned.
Planned Obsolescence
Doesn’t work on my iPhone 7 because what’s essentially a glorified web browser “needs iOS 18 or higher”. Pitiful.
Wont let you log in
If you try to sign in through apple it will lead you to create an account and then say the phone number and email address is already being used. Duh thats because im trying to log in not sign up and theres no other route to take from the main menu. I then try to use log in through email and it sends me a code in my email, I insert said code and says session expired even though it took me 5 sec to grab the code. Is it so hard to log someone in who already has an account.
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Required updates?
I probably use the app once a month, and every single time it makes me do an update before I can make an order.
I really doubt that the updates are that crucial… I’ve often changed my mind to order elsewhere.
I really doubt that the updates are that crucial… I’ve often changed my mind to order elsewhere.
Don’t default to Apple Pay!
Since an update earlier this summer it defaults the payment method to “Apple Pay” every time, no matter how many times I change it to Credit Card. It should remember my selection.
Most obnoxious app ever
This has got to be one of the worst apps. I like Subway, but for some reason, the app automatically logs you out and then when you enter your email to log back in, they send you a code. There’s a timer that says that the code expires in 60 seconds. You enter the code and regardless of how much time it’s been, it says that time has expired. This has been an ongoing issue for a couple of years and doesn’t seem to get fixed. Please fix your app.
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Doesn’t work in Canada
Took me a while to get the app to make my first order, but now it won’t let me make another order to a nearby location. Best off to use the website instead of the app if you are Canadian. Even the points I earned on my only order thru the app is nowhere to be found on the website. This needs to be figured out. Otherwise, why bother having this app on the Canadian App Store?
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Never works
I have tried so many times to order subway through the app. Either it rejects my coupons which are valid and don’t include restricted items or I get an error after submitting payment. I haven’t eaten subway in years and after tonight it will be more years.
Can’t get BOGO to work
I ordered 2 footlongs and for whatever reason it won’t let me use the online bogo that starts after 4pm.
awful
literally the worst app I’ve ever used for a food establishment. I hope the people that actually worked on this app gfts.
Never works
Haven’t been able to order anything in over 3 weeks. Always get an error code about the cart. It’s always something with this app. Absolutely worthless
