Comparison

myPacificSource vs MASA Global

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myPacificSource

Manage your health plan benefits on the go. Access your member ID card, review benefit statements, and find healthcare providers. Easily track deductibles, out-of-pocket costs, and covered services.

Highlights
  • Digital member ID card
  • Explanation of Benefits review
  • Doctor and hospital search
  • Deductible and out-of-pocket tracking
  • Coverage and payment details
  • Service visit tracking
Read full description

Our free, new-and-improved app makes life easier for PacificSource members. Use it to •  See your member ID card •  Review Explanation of Benefits statements •  Find a doctor or hospital •  Check your deductible and out-of-pocket totals •  Learn which services are covered, and how your plan pays for them •  Track allowed office visits and dollar amounts for certain services Simply… •  Download the app •  Log in with your InTouch username and password About PacificSource PacificSource is a not-for-profit health plan that goes beyond what's required for members and their communities across the Northwest. With local offices in Oregon, Washington, Idaho, and Montana, the PacificSource family of companies offers high-value health plans and affordable coverage to individuals and families; employers; and Medicare and Medicaid eligibles.

About

MASA Global

Access emergency transportation benefits and manage your membership details on the go. View your membership card, payment history, and benefit summaries. Stay informed with up-to-the-minute claims processing and contact support directly from the app.

Highlights
  • Digital membership card
  • Membership details access
  • Payment history view
  • Benefit summary
  • Claims processing updates
  • Contact support
Features
Read full description

Mobile App Description You now have access to emergency transportation solutions in the palm of your hand. The MASA Global App allows you to check and update your membership information, view payment history, immediately access benefits and to view up-to-the minute claims processing information, along with many more exciting features to come. This one stop shop is a must have App for all MASA Global members, while at home or traveling. Features include, the following: Membership Information From the Home Page, the members will be able to access a digital version of their membership card and all of their membership details – including, their membership ID number, type, status, fee, coverage date and renewal date. Any spouse or dependent(s) listed on the membership will also be displayed. COMING SOON: Members will be able to modify their membership information. Payment The payment page provides Members with a history of all payments posted to their account. Members will be now able to pay the missed or declined payments. COMING SOON: Members will be able to update their payment information and renew or upgrade their membership. Benefits The benefits page provides Members with a brief summary of the benefits available as part of their membership. Additionally, Members will be able to download a digital version of their Member Services Agreement. Members may elect to receive push notifications for any future updates to the Member Services Agreement. Profile The Profile Page provides Members with the ability to activate or deactivate bio-metric log-in for their account. Members are also able to contact MASA directly, either via telephone or email, from the App itself. *You must be a MASA Global Member to use the secure MASA Global App. The features contained in the App are entirely based on the benefits provided by MASA Global, which are more explained in its Member Services Agreement(s). Please see your Member Services Agreement for the complete terms, conditions and limitations of the benefits provided by MASA’s memberships.

Screenshots

myPacificSource4 screens
MASA Global2 screens

Verdict

The call

The clearest difference is rating: myPacificSource at 2.4 against MASA Global's 2.0. myPacificSource also leads on review sentiment (18% vs 0%). MASA Global's advantage is iOS requirement (14.0 vs 18.0). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

myPacificSource holds the better App Store score, 2.4 against 2.0. Both are backed by a comparable volume of ratings — 30 and 25 respectively. Written reviews point the same way: 18% of myPacificSource's written reviews are positive against 0% of MASA Global's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on August 23, 2026 and September 25, 2026 respectively.

Scorecard3 real differences · 7 level
myPacificSource versus MASA Global: the parameters behind the verdict, then further details
ParametermyPacificSourceMASA Global
PriceFreeFree
Rating2.4 (30 ratings) — better2.0 (25 ratings)
Positive reviews17.5% of reviews — better0.0% of reviews
Number of ratings30 — better25
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS18.014.0 — better
Further details — not scored
Size91 MB22 MB
Age rating4+4+
DeveloperPacificSource Health Plansmasa global

Customer experience

myPacificSource

All ratings29 ratings
Positive34.5%
Neutral0.0%
Negative65.5%
Written reviews40 reviews
Positive17.5%
Neutral7.5%
Negative75.0%

MASA Global

All ratings25 ratings
Positive20.0%
Neutral4.0%
Negative76.0%
Written reviews29 reviews
Positive0.0%
Neutral3.4%
Negative96.6%

In-app purchases

None

myPacificSource

No in-app purchases

None

MASA Global

No in-app purchases

Questions

Is myPacificSource free?
myPacificSource is free to download, with no in-app purchases.
Is MASA Global free?
MASA Global is free to download, with no in-app purchases.
Which has better reviews, myPacificSource or MASA Global?
myPacificSource is rated higher. myPacificSource averages 2.4 out of 5 from 30 ratings, while MASA Global averages 2.0 from 25 ratings.
Do myPacificSource or MASA Global have ads?
Neither myPacificSource nor MASA Global shows ads.
Which is updated more often, myPacificSource or MASA Global?
myPacificSource ships an update every 2 months, and MASA Global every 2 months. Most recently, myPacificSource was updated on August 23, 2026 and MASA Global on September 25, 2026.

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