Mobile Facilities by RealPage vs Knock CRM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Mobile Facilities by RealPage
Streamline property management tasks for maintenance technicians and property managers. Create and complete inspections, manage service requests, and access unit data on the go to improve efficiency and tenant satisfaction.
- Create and complete inspections
- Manage service requests
- Access unit data on the go
- Attach photos to inspections
- Manage Make Ready board
- Manage Turn Caddies
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OneSite Facilities Plus by RealPage makes property management simple and easy. Designed by RealPage, a leading provider of rental housing software, OneSite Facilities is used at more than 23,000 sites and by over 30,000 maintenance technicians. If you are a property manager or a maintenance technician who wants to save time and money, while increasing tenant satisfaction, then this app is perfect for you. BENEFITS - Use the Mobile app and save time on manually creating inspection reports and boring data entry - Access data about the units on the go, and avoid having to make multiple trips to the office - Increase tenant satisfaction by addressing service requests 3X faster - Save money on data plans with optional Wi-Fi only syncing - Seamless extension of OneSite IDEAL FOR Ideal for Multi-Family, Student, Affordable, Senior and Military housing FEATURES With this property management app you can: - Create and complete Inspections on the go - Conduct Move in and Move out, and preventative maintenance inspections - Take and attach photos to inspections and Service Requests - Create and address Service Requests - Manage a Make Ready board - Manage Turn Caddies IMPORTANT DETAILS You will need a OneSite account to use this app. If you do not have an existing account, contact your OneSite administrator to have your account setup.
Knock CRM
Manage leads and client interactions efficiently from your mobile device. This app allows leasing teams to message prospects, track engagement, and send quotes on the go. Stay connected to your work from anywhere, ensuring no opportunity is missed.
- Message prospects
- Check live engagement scores
- Greet walk-ins
- Send quotes
- Review appointment calendar
- Connects with desktop app
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Knock for iOS is the perfect mobile companion to the Knock desktop app connecting on-the-go leasing teams with the best parts of Knock. With our iOS app for iPad and iPhone, you'll be able to close leads faster and get credit for your work regardless of where you are (yes, even in the maintenance closet). Use the Knock app to message prospects, check live engagement scores, greet walk-ins, send quotes, review your appointment calendar, and more!
Screenshots
Verdict
The clearest difference is rating: Mobile Facilities by RealPage at 4.3 against Knock CRM's 3.2. Mobile Facilities by RealPage also leads on ratings volume (6K vs 28) and iOS requirement (13.0 vs 17.0). Knock CRM's advantage is review sentiment (36% vs 20%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Mobile Facilities by RealPage holds the better App Store score, 4.3 against 3.2. That said, the two scores are not equally well evidenced: Mobile Facilities by RealPage has 6K ratings behind it against 28, so its average is the more settled of the two. Written reviews complicate that: 20% of Mobile Facilities by RealPage's written reviews are positive against 36% of Knock CRM's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly monthly. The most recent releases landed on November 11, 2026 and November 2, 2026 respectively.
| Parameter | Mobile Facilities by RealPage | Knock CRM |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (6K ratings) — better | 3.2 (28 ratings) |
| Positive reviews | 19.5% of reviews | 36.4% of reviews — better |
| Number of ratings | 6K — better | 28 |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 13.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 114 MB | 90 MB |
| Age rating | 4+ | 4+ |
| Developer | RealPage, Inc. | Knock, Incorporated |
Customer experience
Mobile Facilities by RealPage
Knock CRM
Bugs and requests
Mobile Facilities by RealPage
Reported bugs
7 issues- Crashes frequently
- Logging users out too often
- Sync issues and data not syncing properly
- Incompatible with newer phones/devices
- Settings page freezing/not responding
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- Blank pages and need to reinstall app
- Inconsistent data across different devices
Requested features
9 requests- Ability to add more photos per inspection
- Separate section to move 'on hold' jobs away from current to-do list
- History/search for completed work orders
- Ability to re-open completed work orders to add notes
- More reasons for 'on hold' status (e.g. need to order new appliance)
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- Integrate with inventory system to provide warnings on low stock
- Ability to assign tasks to supervisors only (not non-supervisory users)
- Mandatory notes section when completing work orders
- Better alignment between mobile and desktop functionalities
Knock CRM
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Mobile Facilities by RealPage
No in-app purchases
Knock CRM
No in-app purchases
Questions
Is Mobile Facilities by RealPage free?
Is Knock CRM free?
Which has better reviews, Mobile Facilities by RealPage or Knock CRM?
Do Mobile Facilities by RealPage or Knock CRM have ads?
Which is updated more often, Mobile Facilities by RealPage or Knock CRM?
Other comparisons
