Comparison

Zadarma vs GCF Softphone

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Zadarma

This VoIP app allows you to make and receive calls and SMS using a virtual number and PBX. It offers features like call transfer, recording, and an AI voice agent to automate incoming calls. Seamlessly integrate with CRM and ERP systems for enhanced business communication.

Highlights
  • Virtual numbers and PBX
  • Call transfer
  • Call recordings
  • SMS messaging
  • AI Voice Agent
  • CRM integration
Features
Read full description

Zadarma is a simple and reliable VoIP app for making and receiving calls and SMS. Get a virtual number and PBX in one app, right on your mobile! Stay connected wherever you are with high-quality calls and affordable rates. Key Features: - Virtual numbers & PBX – get a virtual number in 110 countries and connect to your PBX directly in the app. - Call transfer – easily transfer calls to colleagues or other numbers. - Call recordings – listen to recorded calls right in the app. - SMS messaging – send and receive texts easily. - AI Voice Agent – automate incoming calls with an AI assistant that can answer questions, use your knowledge base, and transfer calls to your team when needed. Need more? Get a free Teamsale CRM already integrated with our telephony, plus seamless integration with all popular CRM and ERP systems. Zadarma also offers call tracking, website widgets, speech analytics, and more to boost your business. Learn more at zadarma.com!

About

GCF Softphone

This cloud-based phone solution facilitates seamless international business communication. It offers a feature-rich VoIP calling experience with international numbers, call recording, and CRM integrations, all without requiring hardware.

Highlights
  • International numbers in 150+ countries
  • High-quality VoIP calling
  • Warm call transfer
  • Call recording
  • Voicemail-to-email
  • CRM integrations
Read full description

The Global Call Forwarding Softphone is an easy-to-use, cloud-based phone solution designed for seamless international business communication. Use our secure and intuitive softphone app to instantly connect with your customers, team, and partners from anywhere in the world. No Hardware. No Setup Headaches. The Global Call Forwarding Softphone integrates smoothly with your existing business tools, offering effortless connectivity with international phone numbers and a feature-rich VoIP calling experience. Make and receive calls from any internet-connected device, whether working remotely, traveling, or on the move. Stay productive with a professional business number—no physical phone is required. Enhance Productivity with Powerful Features: • International Numbers Get local and toll-free numbers in over 150+ countries, ensuring your business maintains a global presence while providing a local experience for your customers. • High-Quality VoIP Calling Experience HD voice quality for crystal-clear conversations, whether making or receiving calls. • Warm Call Transfer Quickly transfer calls to colleagues to ensure seamless customer interactions. • Call Recording Record calls for quality assurance, training, and compliance purposes with secure cloud storage options. • Call History & Logs You can view detailed call logs, including inbound and outbound calls, duration, and caller details, which will help you manage your communications effectively. • Caller ID Management Display your preferred business number when making outbound calls, maintaining a professional identity. Use a local in-country caller ID to improve response rates. • Voicemail-to-Email Never miss a message—receive voicemail transcriptions and recordings directly in your inbox. • App Ecosystem & CRM Integrations Easily integrate with leading CRMs, helpdesk software, and collaboration tools like Salesforce, Zoho, HubSpot, and Microsoft Teams. The Global Call Forwarding Softphone is built for multinational businesses requiring a reliable, secure, high-quality VoIP communication platform. Download the app today and start making and receiving business calls from anywhere! This app requires an Outbound Calling plan or an Inbound-only PIN.

Screenshots

Zadarma4 screens
GCF Softphone4 screens

Verdict

The call

The clearest difference is review sentiment: GCF Softphone at 100% against Zadarma's 40%. GCF Softphone also leads on rating (5.0 vs 3.2). Zadarma's advantage is ratings volume (71 vs 4) and iOS requirement (13.0 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

GCF Softphone holds the better App Store score, 5.0 against 3.2. That said, the two scores are not equally well evidenced: Zadarma has 71 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 40% of Zadarma's written reviews are positive against 100% of GCF Softphone's.

UpkeepUpdate frequency

Zadarma ships an update every 2 months, GCF Softphone monthly. The most recent releases landed on October 29, 2026 and October 20, 2026 respectively.

Scorecard4 real differences · 6 level
Zadarma versus GCF Softphone: the parameters behind the verdict, then further details
ParameterZadarmaGCF Softphone
PriceFreeFree
Rating3.2 (71 ratings)5.0 (4 ratings) — better
Positive reviews40.5% of reviews100.0% of reviews — better
Number of ratings71 — better4
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, Mac — better
Requires iOS13.0 — better16.0
Further details — not scored
Size73 MB49 MB
Age rating4+4+
DeveloperZadarma ProjectUnited World Telecom

Customer experience

Zadarma

All ratings71 ratings
Positive53.5%
Neutral2.8%
Negative43.7%
Written reviews168 reviews
Positive40.5%
Neutral4.2%
Negative55.4%

GCF Softphone

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews3 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Zadarma

No in-app purchases

None

GCF Softphone

No in-app purchases

Questions

Is Zadarma free?
Zadarma is free to download, with no in-app purchases.
Is GCF Softphone free?
GCF Softphone is free to download, with no in-app purchases.
Which has better reviews, Zadarma or GCF Softphone?
GCF Softphone is rated higher. Zadarma averages 3.2 out of 5 from 71 ratings, while GCF Softphone averages 5.0 from 4 ratings.
Do Zadarma or GCF Softphone have ads?
Neither Zadarma nor GCF Softphone shows ads.
Which is updated more often, Zadarma or GCF Softphone?
Zadarma ships an update every 2 months, and GCF Softphone monthly. Most recently, Zadarma was updated on October 29, 2026 and GCF Softphone on October 20, 2026.

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