BIGGBY vs Gordon Now
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BIGGBY
This app allows users to manage their loyalty cards, earn rewards, and order coffee online. It simplifies the process of collecting points towards free drinks and coffee purchases, and makes reordering favorites quick and easy.
- Loyalty program tracking
- Earn rewards on purchases
- Card management
- Add funds to cards
- Online ordering
- Store locator
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Your BIGGBY® run just got easier. The official BIGGBY® COFFEE app is the fastest way to order your favorite drink, earn rewards, and redeem them — all before you reach the drive-thru. ORDER AHEAD Browse the full menu, customize your drink exactly how you like it, and pay right from your phone. Search and filter the entire menu to find your drink fast — Featured, Popular, and everything in between. SAVE YOUR FAVORITES Build your go-to order once and reorder it in a couple of taps. Your favorite drinks — customizations and all — live right on your home screen, alongside your recently ordered items. EARN FREE COFFEE Scan your app in store or order online to collect rewards: • Buy 12 full-priced drinks and the 13th is free* • Buy 9 pounds of coffee and the 10th is free* *Discounted items do not qualify for rewards. REDEEM REWARDS AT CHECKOUT Apply your available loyalty rewards right in the app — your free drink comes off your order at checkout. FIND YOUR STORE See nearby BIGGBY® COFFEE locations on the map and favorite the ones you visit most. Your store, your way. PAY YOUR WAY Check out with a credit card, Apple Pay, or your BIGGBY® card balance — and show your barista some love with in-app tipping at participating stores. MANAGE YOUR CARDS Add your physical rewards or gift cards to your account and reload your balance for even faster ordering.
Gordon Now
Track your current food service delivery with real-time updates on estimated arrival, truck contents, and out-of-stock alerts. Access past orders and request chemical and beverage services. Links to online ordering are also provided.
- Real-time truck arrival estimates
- View truck contents
- Out-of-stock and short-ship alerts
- Access past orders
- Request chemical and beverage service
- Quick links to online ordering
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Got a Gordon Food Service business account? Gordon Now is your ordering app. Search the catalog or start from your order guide, then build your order and check out from your phone. See when your truck will get there, what is on it, and which items are out of stock or coming up short. Pull up past orders to check what you bought. Gordon Now is another way that Gordon Food Service is always at your table to help you run your operation. Shopping a Gordon Food Service Store for your home? Please use gfsstore.com
Screenshots
Verdict
The clearest difference is update cadence: Gordon Now at every 4 weeks against BIGGBY's every 3 months. Gordon Now also leads on review sentiment (26% vs 12%). BIGGBY's advantage is chart position (#142 vs unranked) and ratings volume (182 vs 40). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Gordon Now holds the better App Store score, 2.6 against 2.4. Both are backed by a comparable volume of ratings — 182 and 40 respectively. Written reviews point the same way: 12% of BIGGBY's written reviews are positive against 26% of Gordon Now's.
BIGGBY ships an update every 3 months, Gordon Now every 4 weeks. The most recent releases landed on October 22, 2026 and October 20, 2026 respectively.
| Parameter | BIGGBY | Gordon Now |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (182 ratings) | 2.6 (40 ratings) — better |
| Positive reviews | 11.8% of reviews | 25.7% of reviews — better |
| Number of ratings | 182 — better | 40 |
| Update frequency | Every 3 months | Every 4 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #142 — better | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.1 — better | 16.4 |
| Further details — not scored | ||
| Size | 74 MB | 100 MB |
| Age rating | 4+ | 4+ |
| Developer | BIGGBY COFFEE | Gordon Food Service, Inc. |
Customer experience
BIGGBY
Gordon Now
Bugs and requests
BIGGBY
Reported bugs
4 issues- Points not updating accurately
- Unreliable mobile ordering
- Login issues
- Inconsistent app performance
Requested features
5 requests- Add tipping option
- Integrate with digital wallets
- Improve rewards program
- Allow saved payment methods
- Enhance customization options
Gordon Now
Not enough reviews yet to summarise bugs or requests.
In-app purchases
BIGGBY
No in-app purchases
Gordon Now
No in-app purchases
