Comparison

KNOW HK vs Alice by Actabl

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

KNOW HK

This software streamlines hotel housekeeping operations by automating tasks, providing guest preferences, and tracking room status. It helps hotels reduce costs, go green, and improve efficiency for both supervisors and attendants.

Highlights
  • Automates daily housekeeping tasks
  • Provides guest preference information
  • Tracks room attendants and status
  • Manages environmentally friendly cleaning programs
  • Reduces paper consumption and phone calls
  • Offers 360-degree view for supervisors
  • Enables direct room status updates in PMS
Features
Read full description

KNOW HOUSEKEEPING helps automate daily housekeeping activities, resulting in dramatic increase in productivity and large savings in housekeeping costs. This easy-to-use software automates and simplifies a number of time consuming housekeeping tasks like setting the room cleaning sequence, providing attendants with guest preference information, tracking room attendants, updating rooms status in the PMS and so on. The system enables hotels to go green by helping them set up and manage environmentally friendly cleaning programs as standard or based on guest preferences. The software reduces paper consumption and eliminates hundreds of phone calls between the housekeeping desk, floor staff and front office. KNOW HOUSEKEEPING allows the following for housekeeping supervisors: * 360 degree view of the section * Turn around rush rooms faster * Re-assign rooms with a press of a button * Receive inspection alerts * Report a discrepancy * Cater to guest’s special requests * Easy access to check lists & SOPs KNOW HOUSEKEEPING allows the following for housekeeping attendants: * Information on room to clean next * Complete guest info: preferences, specials, pax, etc * SOPs for quick reference * Send alerts to supervisors * Direct room status update in PMS

About

Alice by Actabl

This platform streamlines hotel operations for enhanced efficiency and guest satisfaction. It optimizes housekeeping, service delivery, and inter-departmental communication to boost staff productivity and reduce costs.

Highlights
  • Optimize room insights and communication
  • Real-time collaboration tools
  • Increased staff productivity
  • Decreased operating costs
  • Improved real-time communication
  • Seamless guest and team interactions
Read full description

Alice by Actabl: The Ultimate Platform for 100% Perfect Hotel Operations. Transform your hotel into a beacon of efficiency and luxury with Alice by Actabl, the comprehensive mobile-first solution designed to make every guest and team interaction seamless. Whether you manage a high-end resort, a bustling city hotel, or a multi-outlet property, Alice is your "force multiplier" for success. Unlock Unparalleled Operational Excellence Housekeeping Reimagined: Optimize room insights and communication to significantly boost staff productivity, reduce operational costs, and ensure immaculate guest readiness. Flawless Service Delivery: Empower your team with real-time collaboration tools, ensuring every guest and internal request is met consistently, on time, and to perfection. Increased Staff Productivity: Make every team member more impactful and efficient, enabling your hotel to deliver luxury service with optimized personnel. Decreased Operating Costs: By streamlining workflows and improving communication, Alice helps you reduce inefficiencies and unnecessary expenditures. Improved Real-time Communication: Break down silos between departments. Ensure everyone from engineering to housekeeping to guest services is always on the same page, responding quickly and correctly to any issue.

Screenshots

KNOW HK4 screens
Alice by Actabl4 screens

Verdict

The call

The clearest difference is rating: KNOW HK at 5.0 against Alice by Actabl's 1.6. KNOW HK also leads on monetization model (free vs free with in-app purchases) and iOS requirement (12.0 vs 15.0). Alice by Actabl's advantage is update cadence (fortnightly vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

KNOW HK holds the better App Store score, 5.0 against 1.6. Both are backed by a comparable volume of ratings — 4 and 7 respectively.

UpkeepUpdate frequency

KNOW HK ships an update every 2 months, Alice by Actabl fortnightly. Both last shipped on October 24, 2026.

Scorecard4 real differences · 6 level
KNOW HK versus Alice by Actabl: the parameters behind the verdict, then further details
ParameterKNOW HKAlice by Actabl
PriceFreeFree
Rating5.0 (4 ratings) — better1.6 (7 ratings)
Positive reviews—0.0% of reviews
Number of ratings47 — better
Update frequencyEvery 2 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS12.0 — better15.0
Further details — not scored
Size43 MB49 MB
Age rating4+4+
DeveloperKnowcross LtdFIVEPALS, LLC

Customer experience

KNOW HK

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Alice by Actabl

All ratings7 ratings
Positive14.3%
Neutral0.0%
Negative85.7%
Written reviews4 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

KNOW HK

No in-app purchases

None

Alice by Actabl

No in-app purchases

Questions

Is KNOW HK free?
KNOW HK is free to download, with no in-app purchases.
Is Alice by Actabl free?
Alice by Actabl is free to download, with no in-app purchases.
Which has better reviews, KNOW HK or Alice by Actabl?
KNOW HK is rated higher. KNOW HK averages 5.0 out of 5 from 4 ratings, while Alice by Actabl averages 1.6 from 7 ratings.
Do KNOW HK or Alice by Actabl have ads?
Neither KNOW HK nor Alice by Actabl shows ads.
Which is updated more often, KNOW HK or Alice by Actabl?
KNOW HK ships an update every 2 months, and Alice by Actabl fortnightly. Most recently, KNOW HK was updated on October 24, 2026 and Alice by Actabl on October 24, 2026.

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