KNOW HK vs Mews Operations

KNOW HOUSEKEEPING helps automate daily housekeeping activities, resulting in dramatic increase in productivity and large savings in housekeeping costs. This easy-to-use software automates and simplifies a number of time consuming housekeeping tasks like setting the room cleaning sequence, providing attendants with guest preference information, tracking room attendants, updating rooms status in the PMS and so on. The system enables hotels to go green by helping them set up and manage environmentally friendly cleaning programs as standard or based on guest preferences. The software reduces paper consumption and eliminates hundreds of phone calls between the housekeeping desk, floor staff and front office. KNOW HOUSEKEEPING allows the following for housekeeping supervisors: * 360 degree view of the section * Turn around rush rooms faster * Re-assign rooms with a press of a button * Receive inspection alerts * Report a discrepancy * Cater to guest’s special requests * Easy access to check lists & SOPs KNOW HOUSEKEEPING allows the following for housekeeping attendants: * Information on room to clean next * Complete guest info: preferences, specials, pax, etc * SOPs for quick reference * Send alerts to supervisors * Direct room status update in PMS

Manage your property on the go with the Mews Operations app. With Mews Operations on your phone or tablet, you and your team will be able to seamlessly manage tasks without being chained to the front desk or back office. MANAGE HOUSEKEEPING - Check the housekeeping status of all your spaces. - Clean and inspect rooms from within the app. - Make rooms available for guests without having to visit the front desk. CHECK YOUR TASKS - See your day at a glance and manage your time better - Make sure you’re on track with tasks that are most relevant to you - Keep track of lost and found guest items and maintenance repairs by adding pictures to your task MESSAGE GUESTS AND STAFF - Reply to guests as easily as you send a text message. - Provide a personalized customer service experience. - Keep in touch with your team with internal messaging. - Increase your property’s efficiency—download the app today!