Mews Operations vs RemoteLock
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Mews Operations
Manage hotel operations and tasks remotely from your mobile device. Track housekeeping status, manage guest messages, and stay organized with task management features. Improve property efficiency and guest service on the go.
- Manage housekeeping status
- Clean and inspect rooms
- Task management and tracking
- Message guests and staff
- Add pictures to tasks
- Lost and found item tracking
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Manage your property on the go with the Mews Operations app. With Mews Operations on your phone or tablet, you and your team will be able to seamlessly manage tasks without being chained to the front desk or back office. MANAGE HOUSEKEEPING - Check the housekeeping status of all your spaces. - Clean and inspect rooms from within the app. - Make rooms available for guests without having to visit the front desk. CHECK YOUR TASKS - See your day at a glance and manage your time better - Make sure you’re on track with tasks that are most relevant to you - Keep track of lost and found guest items and maintenance repairs by adding pictures to your task MESSAGE GUESTS AND STAFF - Reply to guests as easily as you send a text message. - Provide a personalized customer service experience. - Keep in touch with your team with internal messaging. - Increase your property’s efficiency—download the app today!
RemoteLock
Easily manage and monitor all connected locks from a single interface. Grant temporary access codes remotely and update your property portfolio by adding users, devices, and locations.
- View lock activity
- Grant temporary access codes
- Update property portfolio
- Add users, devices, and locations
- Search for specific devices
- Access knowledge base
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The new RemoteLock app makes it easy to manage and monitor all of your connected locks. • View activity on one or many locks through the easy-to-use mobile interface. • Provide temporary access codes remotely for your rental property with the RemoteLock mobile app • Update property portfolio, including adding users, devices and locations. • Use search to find specific devices if you have multiple devices. • Access RemoteLock's knowledge base.
Screenshots
Verdict
Mews Operations and RemoteLock both sit at 2.1 stars, but that hides the real split: 25% of Mews Operations's written reviews are positive against 11% of RemoteLock's. RemoteLock's advantage is ratings volume (49 vs 13). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 2.1 for Mews Operations against 2.1 for RemoteLock. Both are backed by a comparable volume of ratings — 13 and 49 respectively. Written reviews are what separate them: 25% of Mews Operations's written reviews are positive against 11% of RemoteLock's.
Mews Operations ships an update every 3 weeks, RemoteLock every 2 weeks. Both last shipped on October 24, 2026.
| Parameter | Mews Operations | RemoteLock |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (13 ratings) — better | 2.1 (49 ratings) |
| Positive reviews | 25.0% of reviews — better | 10.6% of reviews |
| Number of ratings | 13 | 49 — better |
| Update frequency | Every 3 weeks | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.6 | 15.6 |
| Further details — not scored | ||
| Size | 45 MB | 59 MB |
| Age rating | 4+ | 4+ |
| Developer | Mews Systems, s.r.o. | LockState |
Customer experience
Mews Operations
RemoteLock
Bugs and requests
Mews Operations
Not enough reviews yet to summarise bugs or requests.
RemoteLock
Reported bugs
24 issues- App crashes on opening
- App force closes instantly
- App becomes unusable
- App doesn't work
- App requires frequent reinstallation
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- Login errors
- Syncing issues
- Inconsistent event logging
- App won't launch after reinstall
- Error messages like "oops..." and "snap" unavailable
- Can't add new guests
- Remote unlock unreliable
- App doesn't work with OS updates
- Login required after updates
- Can't edit pre-populated Airbnb codes
- App doesn't work with older locks
- No longer supports older devices
- Can't view/edit/send guest email template from app
- Activity log lacks detail
- Half the users no longer appear in the app
- Can't see battery percentage when clicking on location/lock
- Removed consolidated events view
- User codes in plain view
- Security holes in RBAC
Requested features
14 requests- Add more RBAC options, including devices
- Ability to stay signed in
- Better user interface
- App that launches when opened
- Ability to sort event history by date
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- Add another view to list all devices and events
- User codes should be masked by default
- Ability to configure other options on the lock (e.g., auto-lock)
- Push notifications
- Subscription should include more than one lock
- View, edit, or send guest email template from the app
- More detail on activity log (e.g., who opened the door)
- Activity log for each guest when clicking on their name
- Option to save username and password
In-app purchases
Mews Operations
No in-app purchases
RemoteLock
No in-app purchases
