Comparison

ecobee by Generac vs Arlo Secure

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ecobee by Generac

Control your smart home devices, including thermostats, cameras, and sensors. Automate your home for comfort and peace of mind, and monitor entryways and cabinets with intelligent alerts. Save energy with custom schedules and find potential rebates.

Highlights
  • Control SmartThermostat, SmartCamera, and SmartSensor
  • Step-by-step installation guides
  • Customizable thermostat schedules
  • Home automation with Autopilot
  • Intelligent alerts for entryways and cabinets
  • Energy rebate search
Features
Read full description

The ecobee by Generac app connects your home’s comfort, security, and energy systems into one intelligent experience. Powerful on their own and brilliant together, ecobee and Generac products learn your home’s patterns, adapt automatically, and help keep you comfortable, protected, and prepared, wherever you are. Comfort and energy savings · Control your smart thermostat from anywhere. · Save energy automatically with devices that adapt to your schedule, occupancy, and comfort preferences. · Track energy use and savings with easy-to-read reports. · Get alerts for HVAC maintenance and air filter changes. · Lower utility bills with solar products that use stored energy when utility prices peak, saving you money automatically. Home security · Easily monitor and manage your Smart Doorbell Camera and SmartCamera. · See what’s happening in and around your home in real time. · Get real-time alerts for important activity, including people and packages with an ecobee Smart Security plan. Resilience and backup power · Manage your PWRcell 1 & 2 home battery systems, PWRmicro inverters and PWRManager load control systems directly in the app. · Monitor real-time and historical energy production and storage. · Stay prepared with Outage Guard, which tracks severe weather and automatically charges your battery ahead of potential outages. · Extend backup power during outages with intelligent coordination between your thermostat and battery system. Keep everything running smoothly, all in one place. Download the ecobee by Generac app today.

About

Arlo Secure

Manage your smart home security system, including cameras and video doorbells, from a single app. Arm/disarm your system, customize activity zones, and receive intelligent alerts. Access live experts and emergency response for round-the-clock protection.

Highlights
  • Remote system control
  • Customizable activity zones
  • Intelligent motion alerts
  • 24/7 live security experts
  • Emergency response activation
  • High-resolution video viewing
  • Object detection (person, package, animal, vehicle)
Features
Read full description

Control your Arlo smart home security system with one, easy-to-use app. Use the Arlo Secure App to protect your home, inside and out, with Arlo’s award-winning home security system, video doorbells, cameras, and floodlight. Protect your everything and personalize your entire home security system. With the Arlo Secure App, you can control multiple locations at once and quickly arm or disarm your system with one tap. Get round-the-clock protection with 24/7 Live Security Experts that will monitor your home, so you don’t have to or use one tap Emergency Response to quickly get police, fire, or medical help to your home.* Easily customize your security by creating smart activity zones to reduce unwanted notifications and set schedules to arm or disarm your system. See important details from your home security camera system with up to 4K resolution, 12X zoom image capabilities, and color night vision. When motion is detected, receive interactive notifications on your phone and watch an animated preview, call a friend, activate a siren, or initiate Emergency Response.* With an Arlo Secure plan and an Arlo camera, video doorbell, or floodlight camera, you can view 30 days of video history, receive notifications that tell you when a person, package, vehicle, or animal has been spotted with advanced AI Object Detection. Disclaimers: *Emergency Response (available in the United States only), Object Detection and Video History require an Arlo Secure paid plan after trial period. **4K resolution, 12X zoom image capabilities, color night vision, and Emergency Response features vary by camera model. Privacy Policy: https://www.arlo.com/en-us/about/privacy-policy/ Terms of Service: https://www.arlo.com/en-us/terms-and-conditions.html

Screenshots

ecobee by Generac4 screens
Arlo Secure4 screens

Verdict

The call

The clearest difference is rating: ecobee by Generac at 4.8 against Arlo Secure's 4.2. ecobee by Generac also leads on ads (none vs shown). Arlo Secure's advantage is review sentiment (57% vs 30%) and update cadence (weekly vs fortnightly). On price, ratings volume, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. ecobee by Generac sells 13 in-app purchases, starting at $4.99 per month and Arlo Secure sells 10 in-app purchases, starting at $9.99 per month. Whichever you choose, the download price is not the number that matters.

ReceptionRating · Positive reviews · Number of ratings

ecobee by Generac holds the better App Store score, 4.8 against 4.2. Both are backed by a comparable volume of ratings — 202K and 406K respectively. Written reviews complicate that: 30% of ecobee by Generac's written reviews are positive against 57% of Arlo Secure's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

ecobee by Generac ships an update fortnightly, Arlo Secure weekly. The most recent releases landed on September 24, 2026 and September 25, 2026 respectively.

Scorecard5 real differences · 6 level
ecobee by Generac versus Arlo Secure: the parameters behind the verdict, then further details
Parameterecobee by GeneracArlo Secure
PriceFreeFree
Rating4.8 (202K ratings) — better4.2 (406K ratings)
Positive reviews30.0% of reviews56.9% of reviews — better
Number of ratings202K406K — better
Update frequencyFortnightlyWeekly — better
AdsNo — betterYes
In-app purchasesYesYes
MonetizationFree with in-app purchasesFree with in-app purchases
Best chart rank#71#10 — better
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS17.017.0
Further details — not scored
Size561 MB818 MB
Age rating4+4+
Developerecobee Ltd.Arlo Technologies Inc.

Customer experience

ecobee by Generac

All ratings202,169 ratings
Positive96.4%
Neutral1.7%
Negative1.9%
Written reviews1,196 reviews
Positive30.0%
Neutral14.2%
Negative55.8%

Arlo Secure

All ratings405,620 ratings
Positive79.0%
Neutral5.7%
Negative15.3%
Written reviews13,853 reviews
Positive56.9%
Neutral7.2%
Negative35.9%

User reviews

ecobee by Generac

From 202K App Store ratings

What we love

  • 🚀 Convenient remote control
  • 🔒 Secure connectivity
  • 👍 Intuitive interface
  • 👍 Helpful scheduling features
  • 👍 Reliable hardware

Room to improve

  • 🐛 Buggy app updates
  • 🕰️ Slow app response times
  • 🔀 Confusing UI changes
  • 🔋 Frequent disconnections
  • 🤖 Unreliable voice assistant integration

Arlo Secure

From 406K App Store ratings

What we love

  • 🚀 Clear video quality
  • 🔒 Provides security and peace of mind
  • 👍 Easy to set up and use
  • 🔋 Good battery life

Room to improve

  • 🐛 Connectivity issues and cameras going offline
  • 🕰️ Slow app response and video loading
  • 💰 Expensive hardware and subscription model
  • 🔔 Overly sensitive motion detection and false alerts

Bugs and requests

ecobee by Generac

Reported bugs

5 issues
  • Temperature settings not saving
  • Sensor detection issues
  • Frequent app crashes
  • Broken widget functionality
  • Account management problems

Requested features

5 requests
  • Multi-zone management options
  • Customizable smart actions
  • Flexible scheduling intervals
  • Improved energy monitoring
  • Seamless HomeKit integration

Arlo Secure

Reported bugs

4 issues
  • Camera firmware issues causing malfunctions
  • App freezing and logging users out unexpectedly
  • Inconsistent motion detection and recording
  • Syncing issues between multiple devices

Requested features

4 requests
  • Customizable notification sounds and volumes
  • Ability to view recordings from specific cameras
  • Improved geofencing and automation features
  • Better integration with smart home platforms

In-app purchases

13 purchases

ecobee by Generac

Subscriptions13
  • Smart Security Standard14 Days trial$4.991 Month
  • Smart Security Standard2 Months trial$4.991 Month
  • Smart Security Standard1 Month trial$4.991 Month
Show 10 more
  • Smart Security Standard$4.991 Month
  • Smart Security Complete14 Days trial$9.991 Month
  • Smart Security Complete2 Months trial$9.991 Month
  • Smart Security Complete1 Month trial$9.991 Month
  • Smart Security Complete$9.991 Month
  • Smart Security Standard14 Days trial$49.991 Year
  • Smart Security Standard$49.991 Year
  • Smart Security Complete2 Months trial$89.991 Year
  • Smart Security Complete14 Days trial$89.991 Year
  • Smart Security Complete1 Month trial$89.991 Year
10 purchases

Arlo Secure

Subscriptions10
  • Plus Single$9.991 Month
  • Basic Single$9.991 Month
  • Basic Unlimited$14.991 Month
Show 7 more
  • Plus$19.991 Month
  • Premium$29.991 Month
  • Plus Single$95.991 Year
  • Basic Single$99.991 Year
  • Basic Unlimited$149.991 Year
  • Plus$219.001 Year
  • Premium$299.991 Year

Questions

Is ecobee by Generac free?
ecobee by Generac is free to download, with in-app purchases available.
Is Arlo Secure free?
Arlo Secure is free to download, with in-app purchases available.
Which has better reviews, ecobee by Generac or Arlo Secure?
ecobee by Generac is rated higher. ecobee by Generac averages 4.8 out of 5 from 202K ratings, while Arlo Secure averages 4.2 from 406K ratings.
Do ecobee by Generac or Arlo Secure have ads?
Arlo Secure shows ads; ecobee by Generac does not.
Which is updated more often, ecobee by Generac or Arlo Secure?
ecobee by Generac ships an update fortnightly, and Arlo Secure weekly. Most recently, ecobee by Generac was updated on September 24, 2026 and Arlo Secure on September 25, 2026.
Which is more popular, ecobee by Generac or Arlo Secure?
ecobee by Generac currently peaks at #71 in the App Store charts, and Arlo Secure at #10. Chart position reflects recent download velocity rather than total install base.

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