Batelco vs NPRA
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Batelco
Manage your telecommunications services, including plans, bills, and usage, all from one application. Get instant support via an AI assistant, subscribe to new services, and shop for devices and accessories.
- Manage services and plans
- AI-powered digital assistant
- View usage and data
- Pay bills and earn rewards
- Refill prepaid lines
- Subscribe to Fiber
- Shop for devices
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Your Batelco account, all in one place. Stay connected and get more done with the Batelco App. Manage your services, get instant support, and access everything you need in just a few taps. Chat with Basma, your AI Digital Assistant, for quick and easy support. Change, renew, or upgrade your plan in just a few taps. View your data, calls, and usage whenever you need to. Get total control over One Plan. Pay your bills and earn Jawaher points with every eligible payment. Refill your line and unlock your latest Prepaid rewards. Subscribe to Fiber, book your installation appointment, and track your order. Discover and shop the latest smartphones, tablets, accessories, and more. More control. More convenience. All in one App.
NPRA
Access essential government services related to nationality, passports, and residency in Bahrain. Apply for visit visas, track application status, and make payments. Find branch information and contact details.
- Apply for visit visas
- Track application status
- Make visa payments
- Download visa documents
- Find branch information
- Contact details
- Virtual assistant
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Nationality, Passport and Residence Affairs’ Services. This application is provided by Ministry of Interior – Nationality, Passport and Residence Affairs (NPRA), in the Kingdom of Bahrain, to allow users to benefit from the following services: - General services. NPRA branches & working hours. NPRA contact information. Virtual assistant - Apply for visit visa - Application enquiry. - Payment for visa application. - Download visa.
Screenshots
Verdict
The clearest difference is rating: NPRA at 2.7 against Batelco's 2.1. NPRA also leads on iOS requirement (15.0 vs 17.0). Batelco's advantage is review sentiment (27% vs 0%) and update cadence (every 5 days vs monthly). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NPRA holds the better App Store score, 2.7 against 2.1. Both are backed by a comparable volume of ratings — 7 and 6 respectively. Written reviews complicate that: 27% of Batelco's written reviews are positive against 0% of NPRA's, so the app with the better star average is not the one people write more warmly about.
Batelco ships an update every 5 days, NPRA monthly. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.
| Parameter | Batelco | NPRA |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (7 ratings) | 2.7 (6 ratings) — better |
| Positive reviews | 26.8% of reviews — better | 0.0% of reviews |
| Number of ratings | 7 — better | 6 |
| Update frequency | Every 5 days — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 93 MB | 116 MB |
| Age rating | 4+ | 4+ |
| Developer | BEYON B.S.C | Ministry of Interior, Kingdom of Bahrain |
Customer experience
Batelco
NPRA
Bugs and requests
Batelco
Reported bugs
4 issues- Jawaher deals not working
- App freezes and kicks users out
- OTP verification not working
- Incompatibility with newer iOS versions
Requested features
4 requests- Restore previous app features
- Improve user interface and navigation
- Add more functionality (e.g. package purchases, credit transfers)
- Provide better customer support and communication
NPRA
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Batelco
No in-app purchases
NPRA
No in-app purchases



