Comparison

Lugg vs The Artisan

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Lugg

Book on-demand movers and trucks for various needs, from residential moves to furniture delivery and junk removal. Get upfront pricing and peace of mind with vetted professionals and a damage protection guarantee.

Highlights
  • On-demand booking
  • Vetted professional movers
  • Upfront pricing
  • Damage Protection Guarantee
  • Residential moves
  • Furniture delivery
  • Junk removal
Features
Read full description

Lugg: your trusted on-demand moving and delivery service. With just a tap, book your move in as little as 30 minutes or schedule at a time that works for you. With a network of vetted professional movers and over 1 million moves completed, we guarantee peace of mind. Why Lugg? • User-friendly: Book a Lugg in minutes. • Stress-free: Available within the hour. • Fair Pricing: Get an upfront estimate. No surprises. • Secure: Vetted Luggers, backed by our Damage Protection Guarantee. What can Lugg do? • Residential Moves: Relocation without the heavy lifting. • Furniture Delivery: Get your new furniture delivered same day. • Facebook Marketplace Pick-ups: Score deals without transportation worries. • Storage Moves: Moving into storage pods or units without the sweat. • Donation Drop-off: Dust-collecting items? Let us deliver them to charity. • Junk Removal: Responsible removal and disposal. • Small Business Moves: Swift assistance for office relocation. • Labor assistance: Just the muscle for the heaviest lifts. How it works: Anything moved in 3 easy steps. 1. Book your Lugg: Set your pickup location and destination, select the vehicle that is right for you, and choose a time you would like us to arrive. 2. We'll take it from here: Your Luggers arrive to load your stuff and secure it safely. Track your crew in real time as they head from pickup to the destination. 3. Rate & tip: We unload your items and place them right where you want them, no matter how many stairs or floors. Review your experience and have the option to tip your Luggers for a job well done. Proudly serving over 7,500 zip codes including major cities like San Francisco, Los Angeles, Seattle, New York City, Boston, Miami, Chicago, Washington D.C., Phoenix, Atlanta, Dallas, Houston, Denver, Sacramento, Portland, Baltimore, Philadelphia, New Haven, Las Vegas, Salt Lake City and more. Questions or comments? Email us at support@lugg.com.

About

The Artisan

Manage your building's services with ease. RSVP to events, pay rent, request maintenance, and book amenities directly from your device for a more convenient lifestyle.

Highlights
  • Event RSVP
  • Rent payment
  • Maintenance requests
  • Amenity booking
  • Building services management
Features
Read full description

The Artisan app is your all-in-one resident app for apartment living — powered by Flamingo, the resident engagement and retention platform trusted across 1,225,000+ apartment units. Everything you need as a resident, in one place: • RSVP to resident events and community socials • Pay rent securely • Request and track maintenance • Book amenities, guest suites, and concierge services • Earn resident rewards for events, referrals, and renewals • Connect with neighbors on the community feed • Get answers instantly from the AI resident assistant • Access mobile keys, packages, and building announcements Artisan is managed by AMC and powered by Flamingo, the resident engagement and resident retention platform for apartment communities — bringing events, rewards, rent, maintenance, and AI into one resident app. Learn more about Flamingo at getflamingo.com. Powered by Flamingo — the resident engagement app for apartment communities.

Screenshots

Lugg4 screens
The Artisan4 screens

Verdict

The call

The clearest difference is ratings volume: Lugg at 45K against The Artisan's 10. Lugg also leads on update cadence (fortnightly vs monthly). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for Lugg against 5.0 for The Artisan. That said, the two scores are not equally well evidenced: Lugg has 45K ratings behind it against 10, so its average is the more settled of the two.

UpkeepUpdate frequency

Lugg ships an update fortnightly, The Artisan monthly. The most recent releases landed on September 24, 2026 and September 6, 2026 respectively.

Scorecard2 real differences · 8 level
Lugg versus The Artisan: the parameters behind the verdict, then further details
ParameterLuggThe Artisan
PriceFreeFree
Rating4.9 (45K ratings)5.0 (10 ratings) — better
Positive reviews66.4% of reviews
Number of ratings45K — better10
Update frequencyFortnightly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.415.0 — better
Further details — not scored
Size129 MB124 MB
Age rating4+4+
DeveloperLuggHardison

Customer experience

Lugg

All ratings44,794 ratings
Positive97.6%
Neutral0.6%
Negative1.8%
Written reviews417 reviews
Positive66.4%
Neutral2.2%
Negative31.4%

The Artisan

All ratings10 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Lugg

Reported bugs

2 issues
  • App glitches and crashes
  • Incorrect or misleading information in the app

Requested features

4 requests
  • Option to request specific truck size
  • Improved scheduling and notification system
  • Better tracking and updates during the move
  • More transparent pricing and billing

The Artisan

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Lugg

No in-app purchases

None

The Artisan

No in-app purchases

Questions

Is Lugg free?
Lugg is free to download, with no in-app purchases.
Is The Artisan free?
The Artisan is free to download, with no in-app purchases.
Which has better reviews, Lugg or The Artisan?
The Artisan is rated higher. Lugg averages 4.9 out of 5 from 45K ratings, while The Artisan averages 5.0 from 10 ratings.
Do Lugg or The Artisan have ads?
Neither Lugg nor The Artisan shows ads.
Which is updated more often, Lugg or The Artisan?
Lugg ships an update fortnightly, and The Artisan monthly. Most recently, Lugg was updated on September 24, 2026 and The Artisan on September 6, 2026.

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