Discrete Prod Supervisor EBS vs CA Service Point

With Oracle Mobile Discrete Production Supervisor for Oracle E-Business Suite, discrete manufacturing supervisors can monitor work in process and take quick actions on the go. - Filter and search, or barcode scan work orders to view progress (on track, delayed, on hold, exceptions) - View work order and operations detail along with their associated attachments - Perform quick actions including expedite, hold, release, unrelease, reschedule, cancel, and add notes - Upload image attachments for work orders, operations, and exceptions. - View component issue and resource charges - Manage production exceptions related to assembly, components, resources, and quality - Collaborate in transaction context using device features such as email, phone and text Oracle Mobile Discrete Production Supervisor for Oracle E-Business Suite is compatible with Oracle E-Business Suite 12.1.3 and 12.2.3 and above. To use this app, you must be a user of Oracle Discrete Manufacturing, with mobile services configured on the server side by your administrator. Users of Oracle Manufacturing Execution System for Discrete Manufacturing get additional capability for exception management. For information on how to configure mobile services on the server and for app-specific information, see My Oracle Support Note 1641772.1 at support.oracle.com Note: Oracle Mobile Discrete Production Supervisor for Oracle E-Business Suite is available in the following languages: Brazilian Portuguese, Canadian French, Dutch, English, French, German, Italian, Japanese, Latin American Spanish, Simplified Chinese, and Spanish.

The CA Service Point mobile app is an extension of CA Service Management’s self-service capability. It is an easy-to-use, simple to configure, a productivity-centric mobile app providing customer self-service for exceptional support on-the-go. The mobile app enables users to seamlessly report an issue from their mobile device and view their tickets in a user-friendly mobile interface. This mobile app works only with the 17.2 or above release of CA Service Management. With CA Service Point mobile app, you can: . Use natural language to report an issue, anywhere anytime . Receive context-based suggestions . Manage tickets, including adding comments and modifying and closing tickets . Track ongoing activity . View, download and add attachments . Use the mobile device’s ‘Geolocation’ capability to provide you location when requesting a service. . Call your Service Desk with a single click via the auto dialer