Comparison

Lightspeed Retail (X) vs JOOR Go

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Lightspeed Retail (X)

This point of sale system for iPad offers a modern interface to manage retail operations. It allows for untethered checkouts, flexible sales options, and real-time business insights. Integrates with hardware and other business solutions.

Highlights
  • Untethered checkout experience
  • Flexible sales options (layaways, gift cards)
  • Real-time reporting and insights
  • Customizable sales and inventory reports
  • Integration with hardware and software
  • 24/7 customer support
Features
Read full description

Lightspeed Retail POS is the most powerful and intuitive iPad point of sale system for retail. Designed with a modern and sleek interface that’s as beautiful as your store, Lightspeed Retail POS is the #1 point of sale system that lets you run your business right from your iPad. Join 150,000+ customer locations worldwide who use Lightspeed’s award-winning one-stop commerce platform—no contracts, no commitment necessary. Untether the checkout experience • Move out from behind the counter and take your checkout process to the customer • Speed up the checkout process with Quick Keys and an easy search function • Run various types of promotions and discounts right from the app Serve your customers better • Make selling flexible with layaways, gift cards, on-account sales, and on-the-spot returns • Collect customer details using Lightspeed Retail POS to grow your database and personalize the shopping experience Gain new insights into your business • Access data from anywhere with real-time reporting • Create custom sales, inventory, and customer reports to always have a handle on your retail performance • Manage and track sales targets per store and per team member so everyone can keep improving Enjoy speed and reliability • Delight shoppers with speedy transactions and reduced waiting times in store • Enjoy continuous stable app usage even through your busiest periods Expand the power of your POS • Connect with your own hardware, from barcode scanners to receipt printers • Access powerful capabilities—including Lightspeed Payments and ecommerce—from Lightspeed’s one-stop commerce platform • Integrate with the best solutions in the world, including top accounting software, marketing platforms, and more • Tap into Lightspeed’s open API to create bespoke apps and workflows that suit your business Free onboarding & 24/7 support • Enjoy award-winning customer support from our in-house team that’s available 24/7 • Get the undivided attention of a dedicated account manager • Get free step-by-step articles and resources in our comprehensive Help Center • Watch step-by-step video tutorials to help you navigate and get the most out of your POS Lightspeed Retail is the effortless POS software for busy retailers. You live and breathe retail… and guess what? So do we. We know the unique challenges that brick-and-mortar retailers face, and we’re giving you all the tools you need to run a thriving physical store. Thanks to Lightspeed’s one-stop commerce platform, you can get all the tools to successfully run your business from one powerful solution.

About

JOOR Go

This app allows brands to present their product catalogs and take orders efficiently. It offers dynamic product searching and an intuitive ordering experience optimized for tablets. Orders can be created and submitted in real-time for immediate desktop access.

Highlights
  • In-person order taking
  • Virtual showroom presentation
  • Dynamic product search
  • Intuitive order placement
  • Real-time order submission
  • iPad optimized experience
Read full description

Whether taking orders in-person or over the phone, the JOOR Brand app is optimized to present your catalog in a showroom, back at the office, or anywhere you have an appointment. Dynamically search your products by name, color, style details, or price type. Easily tap through an intuitive, smart shopping experience while placing orders. Your iPad provides easy access to your virtual showroom! Our latest version allows easy order creation and real-time submission when wifi is connected. No more taking multiple steps to push orders from your iPad to the platform! Orders taken via app can be immediately viewed and modified on the desktop.

Verdict

The call

The clearest difference is rating: JOOR Go at 3.7 against Lightspeed Retail (X)'s 3.0. JOOR Go also leads on iOS requirement (15.0 vs 17.5). Lightspeed Retail (X)'s advantage is update cadence (every 9 days vs every 2 months) and ratings volume (47 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

JOOR Go holds the better App Store score, 3.7 against 3.0. That said, the two scores are not equally well evidenced: Lightspeed Retail (X) has 47 ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

Lightspeed Retail (X) ships an update every 9 days, JOOR Go every 2 months. The most recent releases landed on November 11, 2026 and November 3, 2026 respectively.

Scorecard4 real differences · 6 level
Lightspeed Retail (X) versus JOOR Go: the parameters behind the verdict, then further details
ParameterLightspeed Retail (X)JOOR Go
PriceFreeFree
Rating3.0 (47 ratings)3.7 (3 ratings) — better
Positive reviews18.0% of reviews—
Number of ratings47 — better3
Update frequencyEvery 9 days — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPadiPad
Requires iOS17.515.0 — better
Further details — not scored
Size306 MB49 MB
Age rating4+4+
DeveloperLightspeed Commerce Inc.JOOR, Inc.

Customer experience

Lightspeed Retail (X)

All ratings47 ratings
Positive46.8%
Neutral6.4%
Negative46.8%
Written reviews50 reviews
Positive18.0%
Neutral8.0%
Negative74.0%

JOOR Go

All ratings3 ratings
Positive66.7%
Neutral0.0%
Negative33.3%

Bugs and requests

Lightspeed Retail (X)

Reported bugs

36 issues
  • App and WISE Terminal doesn't display properly
  • Latest update bricked the app
  • Endless problems after Vend integration
  • Bugs and errors riddle the app
  • Scanner support is abysmal
Show 31 more
  • App stops working in the middle of trade
  • Print customer button doesn't work on iPad
  • Label printing not supported
  • Update changed the colors
  • New version keeps dropping printer connection
  • New patch made receipts less legible
  • Doesn't work on latest iOS, crashes
  • Tax issues, incorrectly manages tax
  • Trial doesn't allow inventory addition
  • Cannot delete inventory from trial
  • Error when editing existing product
  • Crashes all the time when trying to enter products
  • Tag search stopped working
  • App won't open
  • Doesn't print properly after update
  • Sell screen vanishes from dashboard menu
  • Exits automatically on launch
  • Rounding bug where tax is rounded up incorrectly
  • Nothing works, logged out, cannot log back in
  • Cannot reset password
  • Crashes immediately on open
  • App continues to run in background but crashes on open
  • App needs to be more reliable
  • Cannot launch on multiple iOS devices
  • Crashes straight away when opened
  • Screen lags, keyboard input delayed
  • Frequently doubles the first keystroke
  • Need to hit search icon every time to add product
  • Not able to register, validation rejects web address
  • Wont run on latest iPad version, wont start
  • App update to vend register is glitchy and has constant crashes

Requested features

14 requests
  • Update WISE Terminal display
  • Make app worth 5 stars with updates
  • Support for non-Apple products
  • Tutorial for UI/UX rearrangement
  • Print customer button to work on iPad
Show 9 more
  • Bring back old color options
  • Allow inventory addition in trial
  • Allow deletion of inventory from trial
  • Fix product editing errors in trial
  • Tag search to work again
  • Add more items to free version
  • Fix rounding bug in tax calculation
  • Bring back search on main screen
  • Allow 3 decimal places in quantity field

JOOR Go

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Lightspeed Retail (X)

No in-app purchases

None

JOOR Go

No in-app purchases

Questions

Is Lightspeed Retail (X) free?
Lightspeed Retail (X) is free to download, with no in-app purchases.
Is JOOR Go free?
JOOR Go is free to download, with no in-app purchases.
Which has better reviews, Lightspeed Retail (X) or JOOR Go?
JOOR Go is rated higher. Lightspeed Retail (X) averages 3.0 out of 5 from 47 ratings, while JOOR Go averages 3.7 from 3 ratings.
Do Lightspeed Retail (X) or JOOR Go have ads?
Neither Lightspeed Retail (X) nor JOOR Go shows ads.
Which is updated more often, Lightspeed Retail (X) or JOOR Go?
Lightspeed Retail (X) ships an update every 9 days, and JOOR Go every 2 months. Most recently, Lightspeed Retail (X) was updated on November 11, 2026 and JOOR Go on November 3, 2026.

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