Comparison

iProcurement for EBS vs ServiceNow Agent

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

iProcurement for EBS

This app allows employees to manage their procurement activities on the go. Users can track requisitions, submit receipts, and collaborate with stakeholders directly from their mobile devices.

Highlights
  • Track requisitions
  • View requisition details
  • Monitor alerts
  • Perform self-service receiving
  • Collaborate via email/phone/text
Features
Read full description

With Oracle Mobile iProcurement for Oracle E-Business Suite, employees can monitor their requisitions, submit receipts and contact stake-holders on the go. - Track my requisitions for approval and delivery status - View requisition, approvers, lines, and shipments - Monitor alerts for approval rejections, returns and shipment delays - Perform self-service receiving transactions - Collaborate in transaction context using device features such as email, phone, and text Oracle Mobile iProcurement for Oracle E-Business Suite is compatible with Oracle E-Business Suite 12.1.3 and 12.2.3 and above. To use this app, you must be a user of Oracle iProcurement, with mobile services configured on the server side by your administrator. For information on how to configure mobile services on the server and for app-specific information, see My Oracle Support Note 1641772.1 at https://support.oracle.com. Note: Oracle Mobile iProcurement for Oracle E-Business Suite is available in the following languages: Brazilian Portuguese, Canadian French, Dutch, English, French, German, Italian, Japanese, Latin American Spanish, Simplified Chinese, and Spanish.

About

ServiceNow Agent

This app empowers service desk agents to manage and resolve requests efficiently from their mobile devices. It offers an intuitive interface for tasks like triaging, acting on approvals, and updating work, even offline. Leverage native device features for enhanced productivity.

Highlights
  • Manage assigned team work
  • Triage incidents and cases
  • Act on approvals with gestures
  • Complete work offline
  • Access full issue details
  • Utilize native device capabilities
Features
Read full description

ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.​​ The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. ​​ With Mobile Agent you can:​ • Manage the work assigned to your teams​​ • Triage incidents and cases​​ • Act on approvals with swipe gestures and quick actions​​ • Complete work while offline​​ • Access the full issue details, activity stream, and related lists of records​​ • Optimize workflows with location, camera, and touchscreen hardware ​ NOTE: This app requires the ServiceNow Rome instance or later. © 2026 ServiceNow, Inc. All Rights Reserved.​ ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.

Screenshots

iProcurement for EBS4 screens
ServiceNow Agent4 screens

Verdict

The call

The clearest difference is rating: ServiceNow Agent at 4.6 against iProcurement for EBS's 1.0. ServiceNow Agent also leads on update cadence (every 2 weeks vs every 5 months) and ratings volume (2.6K vs 2). iProcurement for EBS's advantage is iOS requirement (12.3 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ServiceNow Agent holds the better App Store score, 4.6 against 1.0. That said, the two scores are not equally well evidenced: ServiceNow Agent has 2.6K ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

iProcurement for EBS ships an update every 5 months, ServiceNow Agent every 2 weeks. The most recent releases landed on October 7, 2026 and October 16, 2026 respectively.

Scorecard4 real differences · 6 level
iProcurement for EBS versus ServiceNow Agent: the parameters behind the verdict, then further details
ParameteriProcurement for EBSServiceNow Agent
PriceFreeFree
Rating1.0 (2 ratings)4.6 (2.6K ratings) — better
Positive reviews—61.6% of reviews
Number of ratings22.6K — better
Update frequencyEvery 5 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad
Requires iOS12.3 — better18.0
Further details — not scored
Size58 MB140 MB
Age rating4+4+
DeveloperOracle America, Inc.ServiceNow

Customer experience

iProcurement for EBS

All ratings2 ratings
Positive0.0%
Neutral0.0%
Negative100.0%

ServiceNow Agent

All ratings2,645 ratings
Positive91.0%
Neutral4.3%
Negative4.7%
Written reviews409 reviews
Positive61.6%
Neutral13.7%
Negative24.7%

Bugs and requests

iProcurement for EBS

Not enough reviews yet to summarise bugs or requests.

ServiceNow Agent

Reported bugs

4 issues
  • Login issues and frequent log-outs
  • Broken map/location functionality
  • Inconsistent performance across devices
  • Compatibility problems with newer iOS versions

Requested features

4 requests
  • Ability to assign tickets to self
  • More customization options (e.g., font size, themes)
  • Improved notification system (audible alerts, clearing notifications)
  • Integration with other productivity tools

In-app purchases

None

iProcurement for EBS

No in-app purchases

None

ServiceNow Agent

No in-app purchases

Questions

Is iProcurement for EBS free?
iProcurement for EBS is free to download, with no in-app purchases.
Is ServiceNow Agent free?
ServiceNow Agent is free to download, with no in-app purchases.
Which has better reviews, iProcurement for EBS or ServiceNow Agent?
ServiceNow Agent is rated higher. iProcurement for EBS averages 1.0 out of 5 from 2 ratings, while ServiceNow Agent averages 4.6 from 2.6K ratings.
Do iProcurement for EBS or ServiceNow Agent have ads?
Neither iProcurement for EBS nor ServiceNow Agent shows ads.
Which is updated more often, iProcurement for EBS or ServiceNow Agent?
iProcurement for EBS ships an update every 5 months, and ServiceNow Agent every 2 weeks. Most recently, iProcurement for EBS was updated on October 7, 2026 and ServiceNow Agent on October 16, 2026.

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