Comparison

Ncell vs My TPG

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Ncell

Manage your Ncell mobile account with ease. Perform online recharges, check data and voice balances, buy new packs, and send free SMS. Access call details, offers, and locate Ncell centers.

Highlights
  • Online Recharge
  • Check Remaining Data/Voice
  • Buy Data/Voice Packs
  • Send Free SMS
  • Check Call Details
  • View Offers
  • Ncell Store Locator
Features
Read full description

Ncell app provides you broad range of information, product, services and many more. You can do Online Recharge, Check Remaining Data, Buy Data Packs, Send 10 free SMS everyday, check call details and find offers specially designed for you. Ncell application is free to use within Ncell network without any data charge. Ncell Store Locator map and redirected pages will be charged as per standard data tariff. Key Features of Ncell app: - Automatically login with your mobile number - Add secondary numbers in your account - Check current balance - Check remaining balance, data and voice packs - Download bill and update your bill medium - Online Recharge your or friend's account - Transfer balance to your friends and family - Buy Data and Voice Packs and get recommendation - Get best offer designed for you - Send 10 free SMS everyday to any Ncell number - Check your call details and transactions - Create Trouble Ticket and track its status - Find tariff rates for Roaming destination and activate the service. - Find nearest location of Ncell Centre - Free data charges after download except using Ncell Store Locator map and redirected pages. Please note: - This app is only available for Ncell subscribers. - The application is available for free of cost on App Store. However, data usage charges will apply while downloading the app using mobile internet. - Ncell application is free to use within Ncell network without any data charge. Data charges are applicable for usage outside Nepal or other network. Ncell Store Locator map and redirected pages will be charged as per standard data tariff. - If you use the app outside Nepal, standard international charges will apply for the internet connection.

About

My TPG

Manage your internet and billing services on the go with this app. Quickly check internet speed, test connection, lodge faults, view bills, update payment details, and change your plan. It offers a streamlined way to control your services without needing to call.

Highlights
  • Check internet speed
  • Test connection status
  • Lodge and track faults
  • View bill summaries
  • Update payment details
  • Change internet plan
Features
Read full description

My TPG is a one-stop-shop to help you manage your TPG account and services on the go! Our brand new app is easy to use, giving you quick control of your TPG products through our sleek interface. Skip the call queues! With a range of features right at your fingertips, My TPG gives you immediate access to: · Check your internet speed · Test your connection status · Lodge a new fault and get live status update My TPG also helps you stay on top of your accounts and billing, for quick assistance with: · Getting a summary of your bills and statement · Updating your payment details · Changing your password · Updating your contact details Our app gives you with full control of your TPG internet plan. In just a few taps, you can: · Change your internet plan · Track the installation of your new TPG service Keep an eye out for regular updates as we're continually looking for ways to improve the app.

Screenshots

Ncell4 screens
My TPG4 screens

Verdict

The call

The clearest difference is rating: Ncell at 3.4 against My TPG's 1.0. Ncell also leads on review sentiment (29% vs 2%) and ratings volume (189 vs 4). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Ncell holds the better App Store score, 3.4 against 1.0. That said, the two scores are not equally well evidenced: Ncell has 189 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 29% of Ncell's written reviews are positive against 2% of My TPG's.

UpkeepUpdate frequency

Ncell ships an update every 6 weeks, My TPG every 3 weeks. The most recent releases landed on October 18, 2026 and October 20, 2026 respectively.

Scorecard3 real differences · 7 level
Ncell versus My TPG: the parameters behind the verdict, then further details
ParameterNcellMy TPG
PriceFreeFree
Rating3.4 (189 ratings) — better1.0 (4 ratings)
Positive reviews29.1% of reviews — better1.8% of reviews
Number of ratings189 — better4
Update frequencyEvery 6 weeksEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.515.1 — better
Further details — not scored
Size123 MB20 MB
Age rating4+17+
DeveloperNcellTPG TELECOM LIMITED

Customer experience

Ncell

All ratings189 ratings
Positive56.6%
Neutral6.9%
Negative36.5%
Written reviews103 reviews
Positive29.1%
Neutral6.8%
Negative64.1%

My TPG

All ratings4 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews285 reviews
Positive1.8%
Neutral0.4%
Negative97.9%

User reviews

Ncell

From 189 App Store ratings

What we love

  • 👍 Easy to use
  • 👍 Nice updated version
  • 👍 Wonderful service
  • 👍 Great service
  • 👍 Best network

Room to improve

  • 🐛 Money deducted, no service
  • 🐛 App has no cancel option
  • 🐛 Support unhelpful
  • 🐛 Betraying customers
  • 🐛 No DND setting

My TPG

From 4 App Store ratings

What we love

  • 💡 Decent internet service

Room to improve

  • 🐛 Constant login issues
  • 🐛 Crashes and bugs
  • 👎 Unusable app
  • 👎 Poor customer service
  • 👎 Unreliable internet connection

Bugs and requests

Ncell

Reported bugs

26 issues
  • Money deducted, no service received
  • Auto renewal without cancel option
  • App logs out periodically
  • App crashes on iOS
  • Update issues (app requires update not available)
Show 21 more
  • App not loading
  • Registration process broken
  • PIN not received for login
  • App crashes when opening contact list
  • App shows sister's details
  • App not working after reinstallation
  • App not supported on iPhone 5
  • App crashes after new update
  • SMS option not working
  • Cannot purchase the same pack again
  • App not working while roaming
  • Music stops playing when app is opened
  • App not working properly after update
  • App not opening
  • Annoying popup to agree to terms
  • Chat help page doesn't load
  • App requires update version not available in App Store
  • App crashes on launch
  • App doesn't load at all
  • Registration process is broken
  • No options to buy a plan

Requested features

7 requests
  • Add loan option in-app
  • Dark mode needed
  • Increase data volume
  • Increase time limit for data packs
  • Develop more interesting app features
Show 2 more
  • Stock market data pack needed
  • Improve UI

My TPG

Reported bugs

4 issues
  • Login fields covered by keyboard
  • SMS code not auto-populating
  • Frequent app crashes
  • Inability to submit support requests

Requested features

4 requests
  • Save login details
  • Implement biometric authentication
  • Improve app stability and user experience
  • Provide better customer support channels

In-app purchases

None

Ncell

No in-app purchases

None

My TPG

No in-app purchases

Questions

Is Ncell free?
Ncell is free to download, with no in-app purchases.
Is My TPG free?
My TPG is free to download, with no in-app purchases.
Which has better reviews, Ncell or My TPG?
Ncell is rated higher. Ncell averages 3.4 out of 5 from 189 ratings, while My TPG averages 1.0 from 4 ratings.
Do Ncell or My TPG have ads?
Neither Ncell nor My TPG shows ads.
Which is updated more often, Ncell or My TPG?
Ncell ships an update every 6 weeks, and My TPG every 3 weeks. Most recently, Ncell was updated on October 18, 2026 and My TPG on October 20, 2026.

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