Comparison

CloudSync vs HelpDesk Host

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CloudSync

This app provides field sales professionals with offline access to Oracle Sales Cloud CRM. It allows users to view, create, and update critical sales information like accounts and opportunities, even in areas with no network coverage. Data automatically synchronizes when connectivity is restored.

Highlights
  • Offline access to CRM data
  • View, create, and update sales records
  • Automatic data synchronization
  • Search functionality for CRM objects
  • Secure offline data with password
Features
Read full description

Improve field sales with offline mobile access to Oracle Sales Cloud CRM! Sales professionals are always on the move and often have to travel to areas with limited or no network coverage in order to meet with customers. They need disconnected/offline mobile access to Oracle Sales Cloud CRM for accessing customer information at anytime and anywhere. CloudSync by Folio3 is an offline mobile solution for Oracle Sales Cloud CRM that improves the productivity of field sales reps in areas with patchy or no network connectivity. Now they can always access critical sales information including Accounts, Contacts, Opportunities, Tasks and Notes anytime, anywhere and seamlessly transition between online and offline access. Key Features Access Oracle Sales Cloud CRM Accounts, Contacts, Opportunities, Tasks and Notes with or without network connectivity: * View, Create or Update Accounts, Contacts, Opportunities and Tasks * View or Update Notes for Accounts and Opportunities * Automatic synchronization of offline data with Sales Cloud * View notifications regarding offline data sync conflicts * Integrated Search for accessing Sales Cloud objects * Password for securing offline data

About

HelpDesk Host

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

Highlights
  • On-demand remote support
  • Scheduled support sessions
  • Secure issue resolution
  • In-session text chat
  • One-time app installation
Features
Read full description

Receive on-demand remote support instantly or schedule a session with HelpDesk by RemotePC. Using a one-time app installation, your issues are resolved in a secure way. Features Easy remote support on-demand from your trusted technician. Chat with technicians via text during the session for better understanding of the issues.

Screenshots

CloudSync4 screens
HelpDesk Host4 screens

Verdict

The call

The clearest difference is ratings volume: HelpDesk Host at 900 against CloudSync's 1. HelpDesk Host also leads on rating (1.3 vs 1.0). CloudSync's advantage is iOS requirement (6.0 vs 15.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HelpDesk Host holds the better App Store score, 1.3 against 1.0. That said, the two scores are not equally well evidenced: HelpDesk Host has 900 ratings behind it against 1, so its average is the more settled of the two.

Scorecard3 real differences · 7 level
CloudSync versus HelpDesk Host: the parameters behind the verdict, then further details
ParameterCloudSyncHelpDesk Host
PriceFreeFree
Rating1.0 (1 ratings)1.3 (900 ratings) — better
Positive reviews—7.6% of reviews
Number of ratings1900 — better
Update frequency—Every 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS6.0 — better15.6
Further details — not scored
Size8 MB14 MB
Age rating4+4+
DeveloperFolio3 Software Inc.IDrive Incorporated

Customer experience

CloudSync

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%

HelpDesk Host

All ratings900 ratings
Positive6.9%
Neutral0.8%
Negative92.3%
Written reviews409 reviews
Positive7.6%
Neutral0.5%
Negative91.9%

Bugs and requests

CloudSync

Not enough reviews yet to summarise bugs or requests.

HelpDesk Host

Reported bugs

2 issues
  • Join session button not functioning properly
  • Compatibility issues with older devices

Requested features

2 requests
  • Improve security measures to prevent abuse
  • Clearer guidelines on legitimate use cases

In-app purchases

None

CloudSync

No in-app purchases

None

HelpDesk Host

No in-app purchases

Questions

Is CloudSync free?
CloudSync is free to download, with no in-app purchases.
Is HelpDesk Host free?
HelpDesk Host is free to download, with no in-app purchases.
Which has better reviews, CloudSync or HelpDesk Host?
HelpDesk Host is rated higher. CloudSync averages 1.0 out of 5 from 1 ratings, while HelpDesk Host averages 1.3 from 900 ratings.
Do CloudSync or HelpDesk Host have ads?
Neither CloudSync nor HelpDesk Host shows ads.

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