OhMD HIPAA Compliant Texting vs ReadyMaxer

OhMD is a HIPAA-compliant omni-channel patient communication platform built for physician practices struggling with high inbound patient call volume. It brings AI-driven and human-led conversations together across phone, text, and web in one unified inbox, allowing practices to manage all patient communication from a single system. OhMD uses a hero-in-the-loop model. AI handles routine patient requests such as appointment scheduling, call deflection, voicemail transcription, and common questions. When staff expertise is needed, teams can step into, respond to, or take over conversations instantly from the same inbox. This ensures automation never replaces visibility or control. Unlike messaging-only platforms or standalone voice AI tools, OhMD combines secure texting, calling, and AI voice in one platform. All patient conversations remain centralized, searchable, and assigned to the right teams, reducing phone interruptions and front desk overload. Practices use OhMD to: - Deflect inbound patient calls into text and AI-assisted conversations - Answer calls, texts, and web chats from one unified inbox - Automate scheduling and routine requests without removing staff from the loop - Reduce front desk interruptions and staff burnout - Improve patient access without hiring or outsourcing Practices using OhMD report: - Fewer staff-handled calls - Lower communication costs - Improved practice revenue and growth Core capabilities include: - AI-assisted call answering and scheduling - Secure texting and call-to-text deflection - Unified inbox for calls, texts, and web chat - Smart routing and assignments based on patient intent - Human takeover of AI conversations when needed

Ready when you are. ReadyMaxer helps clinic teams signal when a room is ready and keeps every request in a clear, prioritized queue. Staff can send from a phone, computer, or browser. The right teammate sees it on iPhone or Apple Watch and can answer with On my way or Done. STAY ON TOP OF THE DAY • See a live queue ordered by urgency and wait time • Send Ready for check, Patient seated, Step out first, Urgent, or your office's custom signals • Route a request to one person, a group, or the next available provider • Acknowledge and finish requests with one tap • Choose iPhone, Apple Watch, vibration, tone, and sound preferences • Keep the same queue in sync across phones, watches, computers, and the web KNOW WHAT'S READY AND WHERE TO GO Each signal shows what is ready, who it is for, and where to go. The live queue keeps the whole team coordinated from Waiting through Acknowledged to Done. Made for dental, medical, veterinary, eye care, dermatology, therapy, and other clinical teams. Important: ReadyMaxer is not a medical record, not for emergencies, and not for patient care decisions. A ReadyMaxer office account and the activation link your office sends you are required. Features may depend on your office's plan and connected devices.