FF Mobile Account vs PlanMember
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FF Mobile Account
Manage your financial accounts on the go. Upload claims, submit receipts, view transactions, and manage your profile and cards. Securely authenticate and contact administrators directly from your mobile device.
- Upload claims and submit receipts
- View recent transactions and details
- Manage email and SMS alerts
- Contact administrator
- Stronger authentication support
- View and manage card details
- Report lost/stolen cards
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FF Mobile Account App provides the following functionality with its initial release: • Upload Claims and Submit Receipts • Recent Transactions and Details • View all email and SMS alerts • Contact administrator from mobile application via email or mobile phone • Stronger Authentication support (Picture/Passphrase, device identification and Challenge questions) • View Profile Details • View Dependents • View Card Details • View Card PIN • Register new users directly from mobile device • Ability to edit billing address * • Ability to update billing address * • Ability to report card lost stolen * • Ability to order replacement card * • Ability to attach provider name to newly submitted claims * • Ability to pay provider directly from app * *Some features may be restricted by your administrator
PlanMember
Access your PlanMember accounts securely and easily from your mobile device. Manage investments, view transactions, deposit checks, and contact your financial professional.
- Account balance and transaction history
- Direct investment from linked bank accounts
- Mobile check deposit and withdrawal
- Notifications for trade confirmations
- View and download account documents
- Profile and settings management
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For PlanMember clients, the PlanMember App provides you fast, easy and secure access to your PlanMember accounts and related information, right from your mobile device. Features include: *Access your PlanMember accounts including balances, allocations, periodic investments, systematic withdrawals, transaction history and review of your beneficiaries *One-tap contact with your PlanMember Financial Professional or the PlanMember Service Center *Invest directly in your PlanMember account from linked bank account, via a simple ACH transactions setup process *Easily deposit checks into or withdraw from your PlanMember account, right from your mobile device *Notifications feature, including trade confirmations and important messages from PlanMember *View and download documents including statements, trade confirmations, tax and account documents. * Review and edit your PlanMember profile and account settings, including username and password, eDelivery preference, 2-Step Authentication, trusted contact and ordering a PlanMember Membership Card Important Information: The PlanMember Client App is for use by clients with a PlanMember account. Use of the PlanMember Client App is subject to terms of use, including those set forth in the PlanMember privacy policy located at planmember.com/members/privacy. Securities and advisory services offered through PlanMember Securities Corporation. A registered broker/dealer, investment advisor and member FINRA / SIPC Before investing, carefully read the prospectus(es) or summary prospectus(es) which contain information about investment objectives, risks, charges, expenses and other information all of which should be carefully considered. For current prospectus(es) call (800) 874-6910. Investing involves risk. The investment return and principal value will fluctuate and, when redeemed, the investment may be worth more or less than the original purchase price. Asset allocation or the use of an investment advisor does not ensure a profit nor guarantee against loss.
Screenshots
Verdict
The clearest difference is rating: FF Mobile Account at 4.7 against PlanMember's 3.2. FF Mobile Account also leads on review sentiment (30% vs 0%) and ratings volume (1.5K vs 34). PlanMember's advantage is ads (none vs shown) and update cadence (every 3 weeks vs every 3 months). On price, in-app purchases, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FF Mobile Account holds the better App Store score, 4.7 against 3.2. That said, the two scores are not equally well evidenced: FF Mobile Account has 1.5K ratings behind it against 34, so its average is the more settled of the two. Written reviews point the same way: 30% of FF Mobile Account's written reviews are positive against 0% of PlanMember's.
FF Mobile Account ships an update every 3 months, PlanMember every 3 weeks. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.
| Parameter | FF Mobile Account | PlanMember |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1.5K ratings) — better | 3.2 (34 ratings) |
| Positive reviews | 29.6% of reviews — better | 0.0% of reviews |
| Number of ratings | 1.5K — better | 34 |
| Update frequency | Every 3 months | Every 3 weeks — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 30 MB | 107 MB |
| Age rating | 4+ | 4+ |
| Developer | First Financial Administrators, Inc. | PlanMember Financial Corp |
Customer experience
FF Mobile Account
PlanMember
Bugs and requests
FF Mobile Account
Reported bugs
3 issues- Inconsistent processing times for submissions
- Every claim I've submitted through it has been denied due to lack of information
- It needs a forgot your password link in the app instead of having to call or email
Requested features
2 requests- Add a place to easily add an EOB
- Show how much was rolled forward from the previous year
PlanMember
Not enough reviews yet to summarise bugs or requests.
In-app purchases
FF Mobile Account
No in-app purchases
PlanMember
No in-app purchases
Questions
Is FF Mobile Account free?
Is PlanMember free?
Which has better reviews, FF Mobile Account or PlanMember?
Do FF Mobile Account or PlanMember have ads?
Which is updated more often, FF Mobile Account or PlanMember?
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