Visual Support vs Usiminas
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Visual Support
This app enables support agents to see your device's camera feed or screen for remote assistance. It offers features like HD audio, screen sharing, and live annotations to facilitate problem-solving. Interactions are initiated via SMS or a webpage invitation.
- Live camera feed sharing
- Screen sharing and co-browsing
- Remote pointer
- Drawing and annotations
- Session recording
- Pause video and save photos
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The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen. To use this application you must be invited via SMS or start the interaction from a webpage. To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session. During the interaction you can leverage advanced capabilities as: - HD Audio - Video frame rate auto adapt - Screen sharing and co-browsing - Live remote pointer - 2 ways drawing and annotations - Pause video, photos and picture saving - Session recording The app does not allow the remote agent to access any data stored on your device.
Usiminas
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A Extranet Mobile é mais um canal de interação entre Usiminas e seus Clientes.
Screenshots
Verdict
The clearest difference is iOS requirement: Usiminas at 11.0 against Visual Support's 14.0. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Visual Support ships an update monthly, Usiminas every 2 months. The most recent releases landed on September 21, 2026 and September 12, 2026 respectively.
| Parameter | Visual Support | Usiminas |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (35 ratings) — better | — |
| Positive reviews | 50.0% of reviews | — |
| Number of ratings | 35 — better | — |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 16 MB | 47 MB |
| Age rating | 12+ | 4+ |
| Developer | SIGHTCALL | Usinas Siderurgicas de Minas Gerais S.A. |
In-app purchases
Visual Support
No in-app purchases
Usiminas
No in-app purchases
Questions
Is Visual Support free?
Is Usiminas free?
Do Visual Support or Usiminas have ads?
Which is updated more often, Visual Support or Usiminas?
Other comparisons
