Box for EMM vs Visual Support

Take your content anywhere with Box, the leader in Intelligent Content Management. Seamlessly capture, scan, access, create, edit, annotate, and share your most important content—all secured with enterprise-grade protection. With Box, you can: • Use Box AI: ask questions, summarize documents, and automate workflows • Manage files: upload, view, and search hundreds of file types with offline access • Capture content: scan documents with OCR, take photos/videos, and record audio • Collaborate: share files, co-edit Box Notes, annotate documents, and transcribe handwriting • Secure data: protect files with enterprise encryption and compliance controls – ** Featured by Apple in Best New Apps and Best New Business Apps ** “Box is an excellent choice for viewing, editing and sharing your files securely in the cloud.” ‐ CNET Use Box AI on mobile: • Access powerful AI tools directly within the app to ask questions, summarize documents, and extract insights instantly • Switch between AI agents, clear chat history, and give feedback on AI responses to optimize your experience • View source citations to verify answers and use formatting options for clearer, structured responses • Access Box AI on your mobile device with Business, Business Plus, or any of the Enterprise plans With Box, you can: • Upload and view hundreds of file types including PDFs, Microsoft Office, and Google Workspace documents, and more • Create Box Notes for ideas, to-do lists, and real-time project coordination • Work offline with seamless access to files and folders • Search instantly by file name and content type • Edit, e-sign, annotate your work Scan and capture: • Scan documents with OCR to convert files into searchable PDFs • Capture, edit, and enhance photos directly from your device • Record audio and video with pause/resume controls before uploading Collaborate and share: • Share files with teammates or external collaborators securely with one click • Work together in real time with Box Notes • Annotate documents with typed or drawn feedback • Convert handwriting to text using Apple Pencil on iPad • Seamlessly content to partner app integrations Secure your files and protect privacy: • Prevent leaks across company and personal devices • Enterprise-level security, compliance, and file encryption • Choose flexible EMM options for device or app-level control Terms of Service: http://box.com/static/html/terms.html Privacy Policy: http://www.box.com/static/html/privacy.html

The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen. To use this application you must be invited via SMS or start the interaction from a webpage. To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session. During the interaction you can leverage advanced capabilities as: - HD Audio - Video frame rate auto adapt - Screen sharing and co-browsing - Live remote pointer - 2 ways drawing and annotations - Pause video, photos and picture saving - Session recording The app does not allow the remote agent to access any data stored on your device.