Visual Support vs Element ONE
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Visual Support
This app enables support agents to see your device's camera feed or screen for remote assistance. It offers features like HD audio, screen sharing, and live annotations to facilitate problem-solving. Interactions are initiated via SMS or a webpage invitation.
- Live camera feed sharing
- Screen sharing and co-browsing
- Remote pointer
- Drawing and annotations
- Session recording
- Pause video and save photos
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The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen. To use this application you must be invited via SMS or start the interaction from a webpage. To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session. During the interaction you can leverage advanced capabilities as: - HD Audio - Video frame rate auto adapt - Screen sharing and co-browsing - Live remote pointer - 2 ways drawing and annotations - Pause video, photos and picture saving - Session recording The app does not allow the remote agent to access any data stored on your device.
Element ONE
This app streamlines daily vehicle management for company drivers. It simplifies mileage logging, tracks maintenance, provides access to service cards, and helps locate fuel stations. Drivers can also review company policies and monitor vehicle order status.
- Log business and personal mileage
- Maintenance reminders and history
- Access vehicle service card and PIN
- Locate nearby gas stations with price comparison
- Review and acknowledge company policies
- Track vehicle order status
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Element ONE for Drivers is designed to simplify daily vehicle tasks and bring key driver tools together through a single pane of glass, helping you stay connected, compliant, and productive on the go. Highlights: • Log your business and personal mileage each month in seconds, keeping reporting accurate and effortless. • Stay on top of maintenance with timely reminders, recommended local vendors, and full visibility into your vehicle’s service history and transactions. • Access your vehicle's service card for fuel and maintenance and easily retrieve your PIN code when needed. • Locate nearby gas stations and compare prices to make every fill-up faster and more cost-efficient. • Easily review and acknowledge company policies directly from the app. • View and track the status of your ordered vehicle from request to delivery.
Screenshots
Verdict
The clearest difference is rating: Element ONE at 4.8 against Visual Support's 3.2. Element ONE also leads on ratings volume (2.9K vs 36) and update cadence (weekly vs monthly). Visual Support's advantage is review sentiment (50% vs 17%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Element ONE holds the better App Store score, 4.8 against 3.2. That said, the two scores are not equally well evidenced: Element ONE has 2.9K ratings behind it against 36, so its average is the more settled of the two. Written reviews complicate that: 50% of Visual Support's written reviews are positive against 17% of Element ONE's, so the app with the better star average is not the one people write more warmly about.
Visual Support ships an update monthly, Element ONE weekly. The most recent releases landed on November 6, 2026 and November 8, 2026 respectively.
| Parameter | Visual Support | Element ONE |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (36 ratings) | 4.8 (2.9K ratings) — better |
| Positive reviews | 50.0% of reviews — better | 17.4% of reviews |
| Number of ratings | 36 | 2.9K — better |
| Update frequency | Monthly | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 14.0 — better | 15.5 |
| Further details — not scored | ||
| Size | 16 MB | 119 MB |
| Age rating | 12+ | 4+ |
| Developer | SIGHTCALL | Element Corporation |
Customer experience
Visual Support
Element ONE
In-app purchases
Visual Support
No in-app purchases
Element ONE
No in-app purchases








