Visual Support User Reviews

Customer Experience

Positive experience52.0% of reviews
Neutral8.0% of reviews
Negative experience40.0% of reviews

~ Based on 25 written reviews from the US App Store.

Is Visual Support Safe?

Visual Support has mixed safety signals based on user ratings. AppsHunter Safety Score for Visual Support is 69/100.

This assessment is based on 33 user ratings, with an App Store average of 3.4/5.

Safety Analysis

54.5% of ratings point to a safe experience
18.2% of ratings suggest some concerns
27.3% of ratings point to a risky experience

~ Based on 33 App Store ratings for Visual Support.

Is Visual Support Legit?

Visual Support appears to be a legitimate app. AppsHunter Legitimacy Score for Visual Support is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Frustrating

The queuing system doesn’t work - when you finally get to position 1 you will then drop to 2 or 3. It’s endless. Then if you do get connected to whatever company the app will crash you back to the home screen half way through the call. So you end up at the end of the queue again…

ทำไมรอนานจัง 30นาทียังไม่ได้

รอนานมากกกกกกก รอตรวจสภาพรถ จนตอนนี้ยังไม่ได้ รอมา30นาทีละ

แย่มาก

เสียเวลา งง

ดีมากสะดวก

เป็นแอพที่สะดวกมาก ทำให้การตรวจสภาพรถเป็นเรื่องง่าย ไม่ยุ่งยาก

รีวิวตรวจสอบสภาพรถ

ตอนแรกเห็นคอมเม้นด้านลบก็แอพหวั่นใจ แต่ของเราโอเคนะคะ โหลดแปบเดียว รอเจ้าหน้าที่ของประกันรถยนต์ของรู้ใจไม่นาน สะดวกดีค่ะ

โคตรห่วย

รอตรวจสภาพอยู่บนหน้าแอป อยุ่ชม นึง ต้องตามที่ คอลเซนเตอร์ ซึ่งก้อไม่ได้ทำไรให้นอกจาก รับเรื่องตรวจสอบให้นะคะ สรุป ถูกและดีไม่มีหรอกในโลกนี้

Tres bien

Tres bonne application pour faire du support à distance, nombreuses fonctions disponibles

ห่วยมาก

ถ้ามีแล้วใช้ไม่ได้ก็ยกเลิกเถอะค่ะ เสียเวลา

ห่วยแตก

แอพห่วยมาก กดออกไม่ได้ต้องค้างหน้าจอไว้ โทรติดไม่มีคนรับ เสียเวลา

Still in Use?

Anyone using this app? How do you use a sms to initiate? Would like to use to help mother with her iPhone remotely. Could it be use for this scenario?

Spam calls after installing this

Too many robo calls and spam calls from past 3 days, no idea if they used my information. Be careful with this one coz this is the only new app I installed. I haven’t done anything else on my phone or given my phone number anywhere else.

This is good but....

Used this today and it did work very well. I do however have a slight technical issue and was hoping I could speak to someone. Can you provide me with your email address?

Visual Support App

Couldn’t get application to connect to my doctor calling me

Good app

But need something for my deaf patients!!

Great app

The app is great for easily accessing the information needed for technicians to be able to visually diagnose a problem. A few customers have trouble understanding how to use the app and cannot get it to work. The flow is nice though it’s slow. Companies don’t use it to invent ways to void your warranty they use it to see if you are already following the guidelines to be under warranty.
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Seems legit

Nordictrack used this to help troubleshoot an issue I was having. Was suspicious initially but worked great and made the process much quicker and a whole lot easier.

Great app

This app was very useful when seeking technical support for a coffee machine. Be warned tho, it drains your battery rapidly, plug your phone in before you use it!

Super

Utilisée par saveo . Ils ont réussi à résoudre ma panne à distance

Easy to use with clients and work with our business systems

This is a slick and easy to use mobile app. Clients value the real time interaction with agents.

Easy to use app

I installed this application so NordicTrack could inspect a failed monitor for my treadmill that was still under warranty. The application worked fine with no issues.

I could see how NordicTrack might use this to not send out unnecessary parts, but also catch people abusing or doing things outside the manufacture warranty.
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