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Visual Support

Visual Support

by SIGHTCALL

35 ratings
26 reviews
💼 Business
📊 Productivity
Free

Details

Released
November 21, 2014
Updated
September 2, 2026

Features

Developer

SIGHTCALL
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Visual Support screenshot #1 for iPhone
Visual Support screenshot #2 for iPhone
Visual Support screenshot #3 for iPhone
Visual Support screenshot #4 for iPhone
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About

This app enables support agents to see your device's camera feed or screen for remote assistance. It offers features like HD audio, screen sharing, and live annotations to facilitate problem-solving. Interactions are initiated via SMS or a webpage invitation.

✓Live camera feed sharing
✓Screen sharing and co-browsing
✓Remote pointer
✓Drawing and annotations
✓Session recording
✓Pause video and save photos
Show original description

What's New in Visual Support

5.8.6

September 2, 2026

Minor bugs fixing

User reviews

Most RecentHighest RatedLowest Rated

Poor service

Unable to connect! Says enter url & does nothing!
S2Sucks 2026

Frustrating

The queuing system doesn’t work - when you finally get to position 1 you will then drop to 2 or 3. It’s endless. Then if you do get connected to whatever company the app will crash you back to the home screen half way through the call. So you end up at the end of the queue again…
M1Mop 1971

ทำไมรอนานจัง 30นาทียังไม่ได้

รอนานมากกกกกกก รอตรวจสภาพรถ จนตอนนี้ยังไม่ได้ รอมา30นาทีละ
ไไงวกาหยวก

แย่มาก

เสียเวลา งง
OOnn06

ดีมากสะดวก

เป็นแอพที่สะดวกมาก ทำให้การตรวจสภาพรถเป็นเรื่องง่าย ไม่ยุ่งยาก
นสน่ารัก สนุก
See 21 more reviews

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FAQ

What is Visual Support used for?

Visual Support allows support agents to see what you see through your device's camera or by sharing your screen. This helps them provide remote assistance and troubleshoot issues more effectively.

How do I start a Visual Support session?

You must be invited via SMS or start the interaction from a webpage. After downloading the app, return to the SMS or webpage link to connect to the session.

Does Visual Support have ads?

No, Visual Support does not contain advertisements. The app is free to download and use without any ad interruptions.

What devices is Visual Support compatible with?

Visual Support is available for iPhone, iPad, and iPod devices. It is designed to work on Apple's iOS operating system.

What advanced features are available during a Visual Support session?

During a session, you can utilize HD audio, screen sharing, a live remote pointer, drawing and annotations, pausing video, and saving photos. Session recording is also an option.

Does Visual Support access my device's data?

No, the app explicitly states that it does not allow the remote agent to access any data stored on your device. Your personal information remains secure.

What is the age rating for Visual Support?

Visual Support has an age rating of 12+. This indicates it is suitable for users aged 12 and older.

How often is Visual Support updated?

The latest version, 5.8.5, was released on April 9, 2026. While the last update date is in the future, indicating potential for ongoing development, the app was initially released in 2014.