Best Aveva Customer First Support Apps

Customer App - Zoho Assist

Live Screen Sharing & Support

Free

Receive live remote support from a technician by sharing your screen. Connect securely using a session key and communicate via in-app chat. You maintain control and can stop sharing anytime. File transfers up to 2GB are supported.

GoToAssist Support - Customer

New! Support for v5

Free

This app enables trusted support agents to remotely access and troubleshoot your mobile device. Share your screen live and communicate via chat to resolve technical issues efficiently.

Visual Support

by SIGHTCALL

Free

This app enables support agents to see your device's camera feed or screen for remote assistance. It offers features like HD audio, screen sharing, and live annotations to facilitate problem-solving. Interactions are initiated via SMS or a webpage invitation.

AirDroid Remote Support

by SAND STUDIO CORPORATION LIMITED

Free

Provide remote assistance and manage devices efficiently. Features include real-time screen sharing, voice calls, file transfer, and AR camera support. Ideal for businesses and individuals needing quick tech help.

Help Scout

Support customers on the go

Free

Manage customer support requests efficiently from your mobile device. This app allows you to access mailboxes, handle conversations, and reply to customers with saved responses. Stay connected with your team and improve customer relationships on the go.

Protection 360®

Tech support, tips & more

Free

This app provides comprehensive device support, including live tech assistance, claim filing, and coverage details. It helps users maximize their connected devices with easy access to troubleshooting guides and extra benefits. Registration is required for full functionality.

FrontApp

Customer operations platform

Free

This platform streamlines customer communication for support, sales, and account management teams. It combines help desk efficiency with email familiarity, using automated workflows and real-time collaboration to deliver exceptional service at scale.

ScreenMeet Support

by Projector LLC

Free

This app allows users to securely share their device camera or screenshots with a remote support agent. A unique code provided by the agent is required to initiate a session, granting the agent permission to view shared content.

FastCustomer: Fast customer service

by FastCustomer, Inc.

Free

Avoid long customer service hold times with this app. It navigates phone menus for you and connects you to a live agent, ringing your phone when they're ready. Access support for thousands of companies across various industries.

RAZ Mobility Support

Customer Support & Contact

Free

Access customer support contact information directly within the app. Quickly connect with the support team via phone, email, or webchat. Find self-help resources like articles, tutorials, and FAQs on the website.

ATSC Support

by ALLSTATE FIRE AND CASUALTY INSURANCE COMPANY

Free

This app allows users to resolve technology problems independently. It provides features to check ticket status and communicate with support staff via chat for enhanced accessibility.

Maya Support

Maya Support

Free

This app offers 24/7 customer service with a user-friendly interface and AI-powered support. Get real-time, tailored assistance for technical issues or general guidance, making problem-solving simple.

DelightChat - Customer Support

Shared Customer Support Inbox

Free

Streamline customer service by unifying WhatsApp, Instagram, Facebook, and email inquiries into a single dashboard. Access Shopify order data and collaborate with your team to resolve customer issues efficiently.

Reamaze Mobile

Support Help Desk for SMBs

Free

Manage customer support for your business on the go. This app provides real-time notifications and collaboration tools to handle multi-channel messages from email, social media, and live chat. It offers intuitive design, conversation control, and access to knowledge base articles.

Kommunicate Support Desk

Customer Support Agent App

Free

Manage customer conversations and chat with clients on the go. This app provides real-time notifications for messages, allows for group chat management, and enables quick replies to common queries. Seamlessly transition from bot to human support.