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Edmond
Merci
Mangers
Greatest service
السعودية
خساره فيكم نجمه كمان
نصب
نصب انتبهوا
Free
About
Receive live remote support from a technician by sharing your screen. Connect securely using a session key and communicate via in-app chat. You maintain control and can stop sharing anytime. File transfers up to 2GB are supported.
✓Receive remote support
✓Share iPhone screen remotely
✓Secure session key entry
✓In-app chat communication
✓Control screen sharing
✓Unattended access configuration
✓File transfer up to 2GB
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What users say about Customer App
Reviews of Customer App are mostly negative: the Utilities app is rated 4.1/5 from 3.4K App Store ratings. What users like most: patient and helpful support, excellent assistance. Top complaints: scammers use this app to steal information, lack of security measures to prevent abuse. Summarized from real user reviews.
Positive things
- 👍Patient and helpful support
- ✨Excellent assistance
Negative things
- 🚨Scammers use this app to steal information
- 🔒Lack of security measures to prevent abuse
- ⚠️App enables remote access to devices
What's New in Customer App
1.13
September 28, 2026
With this update, your video experience stays smooth and reliable even when your network connection fluctuates. The app now automatically adjusts video quality in real time, so calls and streams remain uninterrupted without any action needed on your end.
MoreUser reviews
Developer apps
User experience
🐞
Reported Bugs
2 issues
App crashes and freezes
Compatibility issues with older devices
✨
Requested Features
2 requests
Stronger security measures to prevent misuse
Feature
Clear warnings about potential for abuse
Feature
FAQ
What does the Zoho Assist - Customer app do?
This app allows you to receive remote technical support from a trusted technician. You can share your iPhone screen with them, communicate via chat, and even allow unattended access for ongoing support needs.
How do I start a remote support session?
First, request a remote session from your technician. They will provide you with a nine-digit session key. Open the Zoho Assist - Customer app and enter this key to initiate the secure connection.
Is my screen sharing secure?
Yes, sessions are secured with a unique nine-digit session key. You are always in control and can choose to stop or resume screen sharing at any time during the session.
Can I transfer files during a support session?
Yes, both technicians and customers can send or receive files up to 2 GB during an ongoing remote support or unattended access session using the File Transfer option.
Is this app free to use?
Based on the provided information, the app is available for free download and use. There are no mentions of in-app purchases or advertisements.
