Comparison

Air Transat vs Flight Pass

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Air Transat

Manage your entire travel experience with this app. It helps you plan your trip, access travel documents, check flight status, and stay connected with your destination team. Enjoy a seamless journey from start to finish.

Highlights
  • Trip planning assistance
  • Baggage and document information
  • Inflight service management
  • Flight status updates
  • Booking flights and packages
  • Destination team connectivity
Features
Read full description

Air Transat is with you before your trip, at the airport and at your destination. Bon voyage! Discover the many advantages of the Air Transat app: • Let us guide you every step of the way • Plan your trip with information on baggage, travel documents, inflight services and more • Get relevant notifications about your trip • Quickly access your boarding passes and travel documents • Add inflight services • Check the status of your flight • Book flights, packages and à la carte accommodations At all times, benefit from Transat information at select South destinations: • Representatives’ schedule • Welcome session • Airport transfer time • Stay connected with the Transat team at your destination using our free call service* *Free calls require a WiFi connection; otherwise, standard data rates apply.

About

Flight Pass

Easily book flights using prepaid flight credits with a user-friendly, one-handed design. Manage your bookings, view your flight passes, and even request upgrades. This app requires an active Flight Pass account.

Highlights
  • Book flights in as few as 6 taps
  • Suggests optimal Flight Pass for booking
  • Sort flights by duration and time
  • Syncs website bookings automatically
  • Change or cancel bookings easily
  • Request complimentary upgrades
  • Manage Flight Pass details and payments
Features
Read full description

Welcome to the easiest way to book using a Flight Pass. Please note: You will need to have an active Flight Pass account to use this app. Wondering what a Flight Pass is? A Flight Pass is a prepaid package of one-way flight credits used for travel. Learn more about Flight Passes here: http://flyac.ca/flightpass. BOOK A FLIGHT - Complete a booking in as little as 6 taps of your thumb, with the Flight Pass App’s friendly one-handed design. - Tell us where you’re going, and the Flight Pass App will suggest which one of your passes to use. We took the guesswork out of it, so you can get where you need to go. - Find the perfect flight by quickly sorting through available flights by duration, and time of day. SYNC YOUR BOOKINGS - Book on the website? All of your bookings, just as you’d expect, now appear in the Flight Pass app. Easily see where you’ve been, and where you’re going next. MANAGE YOUR BOOKINGS - Change or cancel your bookings with ease, directly from the Booking Details screen. GET YOUR UPGRADE - Travelling on a Flight Pass that offers complimentary upgrade? Request your upgrade directly in the Flight Pass App (lucky you!) YOUR FLIGHT PASSES - A central place to review all of the Flight Passes you own, administer, or travel on. - See all the details of your Flight Pass, including credit balance, and booking history. - Have a Flight Pass paid over several instalments? Complete your payment directly from the ‘Your Flight Passes’ section. - Have a Flight Pass eligible for extension? Extend your Flight Pass directly from the 'Your Flight Passes' section. IMPORTANT DISCLOSURES These functions apply when enabled: - Location: your location data is used to show the closest airport for booking. By pressing the “Install” button or by downloading the app, or setting up your device to do so automatically, you consent to the installation of the app, its future updates and upgrades and to the app Terms of Use (“Terms of Use”) that govern the use of the app that are available here: http://www.aircanada.com/en/mobile/tc_ios.html. You can withdraw your consent at any time by uninstalling the app. For help uninstalling the app, please contact us at iphone@aircanada.ca. PRIVACY POLICY By downloading or updating this app, you understand that Air Canada may: collect data about your device in order to serve you the correct software, as well as maintain and develop its services; require that you change some of your device settings to use specific features; collect personal information as detailed in our Privacy Policy. For more information, please see http://www.aircanada.com/en/about/legal/privacy/policy.html Air Canada, PO Box 64239, RPO Thorncliffe, Calgary, Alberta, T2K 6J7 privacy_vieprivee@aircanada.ca

Screenshots

Air Transat4 screens
Flight Pass2 screens

Verdict

The call

The clearest difference is ads: Flight Pass at none against Air Transat's shown. Flight Pass also leads on monetization model (free vs free with in-app purchases). Air Transat's advantage is rating (4.7 vs 4.4) and ratings volume (6.3K vs 190). On price, update cadence, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Air Transat holds the better App Store score, 4.7 against 4.4. That said, the two scores are not equally well evidenced: Air Transat has 6.3K ratings behind it against 190, so its average is the more settled of the two. Written reviews point the same way: 36% of Air Transat's written reviews are positive against 20% of Flight Pass's.

UpkeepUpdate frequency

Air Transat ships an update every 6 weeks, Flight Pass every 2 months. Both last shipped on October 26, 2026.

Scorecard5 real differences · 5 level
Air Transat versus Flight Pass: the parameters behind the verdict, then further details
ParameterAir TransatFlight Pass
PriceFreeFree
Rating4.7 (6.3K ratings) — better4.4 (190 ratings)
Positive reviews35.8% of reviews — better20.0% of reviews
Number of ratings6.3K — better190
Update frequencyEvery 6 weeks — betterEvery 2 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.015.0
Further details — not scored
Size152 MB67 MB
Age rating4+4+
DeveloperTransat A.T. inc.Air Canada

Customer experience

Air Transat

All ratings6,237 ratings
Positive93.0%
Neutral2.5%
Negative4.5%
Written reviews341 reviews
Positive35.8%
Neutral8.2%
Negative56.0%

Flight Pass

All ratings189 ratings
Positive86.8%
Neutral3.7%
Negative9.5%
Written reviews80 reviews
Positive20.0%
Neutral15.0%
Negative65.0%

User reviews

Air Transat

From 6.3K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Informative and easy to navigate
  • 💯 Great airline with friendly staff
  • 🕰️ On-time flights
  • 🍽️ Good in-flight meals

Room to improve

  • 🐛 App crashes frequently
  • 🔍 Difficult to manage bookings through the app
  • ⏰ Long wait times to reach customer service
  • 💲 Expensive fees and charges
  • 🛫 Delayed and cancelled flights with poor communication

Flight Pass

From 190 App Store ratings

What we love

  • 👍 Easy and convenient booking process
  • ✈️ Quick flight pass booking functionality
  • 🎨 Smooth and intuitive UI when working
  • 📱 Good for last-minute flight bookings
  • 🌐 WiFi works well in-flight

Room to improve

  • 🐛 Frequent crashes and instability
  • 🐢 Extremely slow performance
  • 🔐 Persistent login issues and authentication failures
  • 📉 Degraded functionality after system upgrades
  • ⚠️ Poor user experience with date entry

Bugs and requests

Air Transat

Reported bugs

4 issues
  • Unable to check in through the app
  • Booking information not supported by the mobile app
  • Repeated errors when trying to select seats
  • App crashes when trying to add a booking

Requested features

4 requests
  • Ability to add flights to calendar
  • Personalized notification settings
  • Seamless integration with mobile wallets
  • Better seat selection and management

Flight Pass

Reported bugs

16 issues
  • Login page redirect_uri error after updates
  • App crashes on iOS 18 and iOS 15.1
  • Calendar date picker fails to display or requires excessive scrolling
  • Birth date field won't populate or load
  • App signs out users unexpectedly
Show 11 more
  • Network connection failures on login
  • Black screen on app launch
  • MFA verification code input not working
  • JSON validation error (2035 error)
  • App freezes when selecting Flight Pass
  • Incorrect flight pass availability display
  • Cannot find return flights while one-way flights work
  • Specific airport (FLR) booking unavailable
  • App stuck on login spinner indefinitely
  • Personal information not retained between sessions
  • Bad link to phony Air Canada website

Requested features

12 requests
  • Seat selection functionality
  • E-upgrade availability display
  • Ability to change seats after booking
  • Seat preference options for elite members
  • Flight availability viewing without active credits
Show 7 more
  • Ability to change frequent flyer number during booking
  • Meal preference modification
  • Multiple login method options
  • Stopover options for multi-leg trips
  • Display of all current flight passes and remaining credits
  • Boarding pass retrieval within app
  • Flight status checking within app

In-app purchases

None

Air Transat

No in-app purchases

None

Flight Pass

No in-app purchases

Questions

Is Air Transat free?
Air Transat is free to download, with no in-app purchases.
Is Flight Pass free?
Flight Pass is free to download, with no in-app purchases.
Which has better reviews, Air Transat or Flight Pass?
Air Transat is rated higher. Air Transat averages 4.7 out of 5 from 6.3K ratings, while Flight Pass averages 4.4 from 190 ratings.
Do Air Transat or Flight Pass have ads?
Air Transat shows ads; Flight Pass does not.
Which is updated more often, Air Transat or Flight Pass?
Air Transat ships an update every 6 weeks, and Flight Pass every 2 months. Most recently, Air Transat was updated on October 26, 2026 and Flight Pass on October 26, 2026.

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