Check in errors
It tells me I can now check in online but it continues to give me errors when I do so. I have all the correct information, yet nothing.
On iPad Pro 12.9 4th gen. - doesn’t work at all ?!
can open - can NOT use it ..
Club class rocks
Had a great flight from YYZ to Istanbul. Good food, comfortable seats, great service from Sonja. Wisely, for a 9pm departure, they serve a light snack in the evening rather than a full meal. But this would work better if they advised pax in advance so they could eat before boarding.
Awesome!
It was hard to not want to leave a review. The app is so polish and easy to use. The vacation was perfect and everything went smoothly. It seems like Air Transat found the special sauce here, it’s very hard to find a negative.
Does not allow dual citizens to check in online
Unfortunately online you cannot enter two passports for you departing flight and return. The app automatically sets back your citizenship to whatever country you select last. Had to wait to check in at the counter.
Scam
Bought eco flex but can’t use it online have to go through their phone call only customer service where the wait is usually two hours and disconnects you randomly
Voyage de groupe
Impossible d’utiliser l’application si nous avons réservé un voyage de groupe
Bon voyage
Très bon service
Super compagnie
Très bonne compagnie aérienne
Options
The options are NOT available (modify flight, change the booking and so on). Everything that implies money
Excellent
So good
Réclamation
Mauvaise nourriture et service
Extremely confusing and difficult to use
Something that could be so simple is overcomplicated and made nearly impossible for the user to check in for a flight, horrible design, and they really need to rethink how they do things
Très difficile
Très difficile faire l enregistrement en ligne fonctionne pas très bien pour choisir ses sièges.Quel farce nous communiquer 1 semaine après cet avis,une compagnie qui se fout de ses clients!
Can’t select a seat
I paid for Econo Flex which includes seat selection. The app won’t let me select a seat. Call in wait time is excessive. Follow-up: I tried calling again and was given a message that approximate wait time was 5 minutes. Over 30 minutes later I was connected to an agent that was extremely helpful in making the sear selections I wanted. I still don’t understand why I could not do this on-line.
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Love the Club Class
See the heading.
Avis sur le vol direct
Le vol direct pour le Sénégal est top , mais merci d’améliorer votre service à la clientèle.
Vol Portugal
Bon vol , personnels à bord impeccable , serviable .Bouffe correcte , servit avec Vin !
L’espace pour les bancs est bons et on étouffe pas ! Certaine compagnie n’ont aucun respect pour les clients , j’ai été bien surprises de là c qualité de la prestation ( films et autre audio -jeux à bord) ça aussi Ça devient plus rare !
L’espace pour les bancs est bons et on étouffe pas ! Certaine compagnie n’ont aucun respect pour les clients , j’ai été bien surprises de là c qualité de la prestation ( films et autre audio -jeux à bord) ça aussi Ça devient plus rare !
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Great App
The app is very well laid out. All the information for my trip in one place.
Does not show bags
Does not show carry on bags I purchased. It shows it on the website but not on the iOS app.
