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WestJet

WestJet

by WestJet

446 ratings
490 reviews
With Ads
🎬 Entertainment
✈️ Travel
Free
With Ads

Details

Released
May 5, 2014
Updated
October 19, 2026

Features

Developer

WestJet
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ipad
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Reviews summary↘︎
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❓4 answered
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About

Manage your travel plans, access electronic boarding passes, and receive flight updates. Enjoy in-flight entertainment with a wide selection of movies and TV shows. Track your rewards points and vouchers to make your trips more rewarding.

✓Mobile check-in
✓Electronic boarding passes
✓Flight itinerary updates
✓In-flight entertainment streaming
✓WestJet Rewards tracking
✓Flight booking
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What users say about WestJet

Reviews of WestJet are mostly negative: the Travel app is rated 2.2/5 from 446 App Store ratings. What users like most: easy check-in, helpful for frequent flyers. Top complaints: payment issues, frequent crashes and bugs. Summarized from real user reviews.

Positive things

  • 👍Easy check-in
  • 💡Helpful for frequent flyers
  • 🚀Smooth in-flight entertainment

Negative things

  • 🐛Payment issues
  • 🐛Frequent crashes and bugs
  • 🐛Unreliable functionality
  • 🐛Slow and unresponsive
  • 🐛Difficult to navigate
  • 🐛Logging in issues
See all reviews

What's New in WestJet

9.2.0

October 19, 2026

We've improved the baggage experience to give you a clearer view of your trip's baggage allowance. Easily see what's included and add bags when eligible. Plus, you can now cancel one or both directions of an eligible round-trip booking in the app. Travel with confidence knowing you have the information and flexibility you need before your journey begins.

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User reviews

Most RecentHighest RatedLowest Rated

We need dark mode support

We need dark mode support
AAppleWithA

Would love to add to the itinerary.

The app works well but would be so much better if we could add to the itinerary, such as accommodation and car rentals. I’d prefer this to using a third party app.
YYaawwnn

West jet policies are absolute garbage.

The staff are usually fantastic. Please file a report to the CTA. It’s the only way these airlines will stop. I have been cancelled on or flights delayed and not been refunded so many times. They tell you to call their customer service to deal with refunds and they leave you on hold for literal hours.
I started flying air Canada again.
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JRJennifer Ramey

Bad airline

Super bad experience with them. Cancelled flights and forcing me to sleep in airports overnight without hotel accommodation. Book with porter or air Canada. These guys suck
JJoshua388

Glitchy

App is always crashing, app seems to always need another forced update
PPATTAR567
See 485 more reviews

User experience

🐞

Reported Bugs

4 issues

Account information not loading

Bug

Boarding pass not working with Apple Wallet

Bug

Incorrect flight times and gate information

Bug

Inability to change seats or add bags

Bug
✨

Requested Features

6 requests

Ability to add discount codes

Feature

Seat map before booking

Feature

Sync flights with calendar

Feature

Improved TSA Pre✅ integration

Feature

Faster check-in process

Feature

Better account management

Feature

FAQ

What can I do with the WestJet app?

The WestJet app allows you to check in for your flights, access electronic boarding passes and itineraries, and receive helpful notifications. You can also book flights, get updates on your itinerary, and enjoy in-flight entertainment through WestJet Connect.

Is the in-flight entertainment free?

Yes, the app provides free access to WestJet Connect, their in-flight entertainment platform. You can enjoy a wide selection of popular movies, TV shows, and music stations.

How can I track my WestJet Rewards?

The app makes it easy to manage your WestJet Rewards program. You can track your tier status, WestJet points, available vouchers, and your travel bank balance directly within the app.

Can I book flights through the app?

Yes, the WestJet app allows you to find and book flights easily. It serves as a comprehensive travel companion for managing your entire journey, from booking to arrival.