Would love to add to the itinerary.
The app works well but would be so much better if we could add to the itinerary, such as accommodation and car rentals. I’d prefer this to using a third party app.
West jet policies are absolute garbage.
The staff are usually fantastic. Please file a report to the CTA. It’s the only way these airlines will stop. I have been cancelled on or flights delayed and not been refunded so many times. They tell you to call their customer service to deal with refunds and they leave you on hold for literal hours.
I started flying air Canada again.
I started flying air Canada again.
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Bad airline
Super bad experience with them. Cancelled flights and forcing me to sleep in airports overnight without hotel accommodation. Book with porter or air Canada. These guys suck
Glitchy
App is always crashing, app seems to always need another forced update
Great service and fantastic cabin crew
5/5 from start to finish. Great cabin crew!! Kind friendly and very polite. X
Flight Path
Flight Path stopped working after updating to iOS 26.7.1. Occurs on iPhone 13 as well as iPad Air (M2).
Double charge alert
Tried to change on the first leg of a two leg flight. Tried to charge me for a seat I was already allocated in the second leg.
No more info on linked credit cards
With the new version 9.0, there doesn’t seem to be a way to see the RBC credit cards linked to your account anymore. Why take away that function?
think before book West jet
Okay, so I had a really bad experience with WestJet. I have travelled with WestJet many times before, but this time my experience was very disappointing.
i was travelling from regina to Toronto.
They told me that I was only five minutes late and that they could not check me in. This completely ruined my entire day.
then they told me that you have to call the customer care , i called them they said you can’t fly because check in time is 60 minutes now before it was 45 mintuues .They then told me that I had to purchase another ticket, so I had to buy a new ticket for around $967
my previous ticket was around 445$
from regina to tonight i paid total 1412$
it is too much for me
I feel that I was treated very poorly, and being charged another $967 was extremely upsetting.
I’m very disappointed with the way WestJet handled the situation. Please think carefully before choosing WestJet for your flight.
Thank you.
i was travelling from regina to Toronto.
They told me that I was only five minutes late and that they could not check me in. This completely ruined my entire day.
then they told me that you have to call the customer care , i called them they said you can’t fly because check in time is 60 minutes now before it was 45 mintuues .They then told me that I had to purchase another ticket, so I had to buy a new ticket for around $967
my previous ticket was around 445$
from regina to tonight i paid total 1412$
it is too much for me
I feel that I was treated very poorly, and being charged another $967 was extremely upsetting.
I’m very disappointed with the way WestJet handled the situation. Please think carefully before choosing WestJet for your flight.
Thank you.
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Notifications
Update the notification settings. I’m really tired of getting notifications for a trip I’ve changed or cancelled. It causes a bit of a panic when I get a notice to check in for a trip I moved.
Horrible airline.
HORRIBLE customer service. Takes 40 days for them to review a claim that is a result of their POOR customer service. The lack of urgency to help or resolve an issue that was caused by their tech outage on Friday is mind blowing. Determined to never fly WestJet ever again.
Very gut
Better air Canada
Painful to use
I truly painful I have to use. Seems to have trouble logging in and at every step the progress bar seems to circle forever and eventually fail. I had to do my flight check-in four or five times before I was successful.
It’s 2026
Any reason why your garbage app keeps purging my booked trips every 25 days? Ridiculous
Slow, buggy and aggravating
This app has more bugs than a Farhi building.
Far behind competitors APP experience
Can’t check in with a foreign passport scan and you have to go to the airport to have someone do it for you. I’ve used AC and UA APP, neither had problem check me in online.
Once travelling with you was a pleasure 😡
Now you are a disgrace, cancelling flights without even telling us?! 👎👎⚡️
What’s the purpose of this app if not able to check in?
Terrible check in experience. The scan travel doc step throws error every single time.
Site non fonctionnel
Très déçue de WestJet. Leur site ne fonctionnait pas correctement lors de ma réservation et je n’ai pas été clairement informée que mon premier bagage était déjà inclus. J’ai donc payé 220 $ pour une deuxième valise dont je n’ai pas besoin et que je n’utiliserai pas.
Malgré ma demande faite avant le voyage, le site indique clairement que dans mes conditions je peux me faire rembourser, mais on me refuse wtf
Malgré ma demande faite avant le voyage, le site indique clairement que dans mes conditions je peux me faire rembourser, mais on me refuse wtf
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Worst airline ever
They canceled my flight and split my family up because we didn’t get premium but we had four tickets terrible trip terrible service do not fly with them
