Once travelling with you was a pleasure đĄ
Now you are a disgrace, cancelling flights without even telling us?! đđâĄïž
Whatâs the purpose of this app if not able to check in?
Terrible check in experience. The scan travel doc step throws error every single time.
Site non fonctionnel
TrĂšs déçue de WestJet. Leur site ne fonctionnait pas correctement lors de ma rĂ©servation et je nâai pas Ă©tĂ© clairement informĂ©e que mon premier bagage Ă©tait dĂ©jĂ inclus. Jâai donc payĂ© 220 $ pour une deuxiĂšme valise dont je nâai pas besoin et que je nâutiliserai pas.
Malgré ma demande faite avant le voyage, le site indique clairement que dans mes conditions je peux me faire rembourser, mais on me refuse wtf
Malgré ma demande faite avant le voyage, le site indique clairement que dans mes conditions je peux me faire rembourser, mais on me refuse wtf
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Worst airline ever
They canceled my flight and split my family up because we didnât get premium but we had four tickets terrible trip terrible service do not fly with them
Jerks!
It sends notifications at random times in the morning before 5am that are unnecessary! Screw you for waking me up and ruining my sleep!!!
Support for passport scan is awful
Itâs been many years and I still couldnât scan my passport before check-in
Apps hours are off.
Most likely due to the removal of day light saving hours no longer being observed. But trips in app are off by 1 hour. No option in app to adjust timezone.
Trash scan
Trash
This app is full of bugs on iPhone
Every time I try to select a date and then a flight the app has to reload. It is not an efficient use of time nor a good user experience.
If have 0 Stars would still give -5
I have stopped considering this carrier years ago following their news for travel policies encouraging me to not even remember their name
Unfortunately just realized that Sunwing uses them for flights which I regret booking with them
Application failed to check me in because they need a picture copy of the passport. Had to continue on computer but failed first time. Third time was successful but obviously since they are so cheap carrier was not able to find seats adjacent to each others for self and wife. Off course these type of carriers do not respect anyone or any culture like protecting my family from sitting next to foreigners
They must stop operating
Unfortunately just realized that Sunwing uses them for flights which I regret booking with them
Application failed to check me in because they need a picture copy of the passport. Had to continue on computer but failed first time. Third time was successful but obviously since they are so cheap carrier was not able to find seats adjacent to each others for self and wife. Off course these type of carriers do not respect anyone or any culture like protecting my family from sitting next to foreigners
They must stop operating
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Garbage service
Worst airline with no customer support.
Cancel check in
Please allow non-rev to cancel check in within the app
Two factor authentication sucks
Cant even log in to my acc because of the stupid authentication. I dont even receive emails for the code. Like please take it off. Im tryna buy a ticket here
Soo frustrating and slow
This has to be the, if not one of the worst airline apps going. Get your act together Westjet! Your phone will go to sleep before the booking will finish. There seems to be no way to actually add or use seat selection vouchers without calling the help number. And there are so many add ons and useless upsell options that it is hard to find all the essential info. It will quite often push the actual confirm button partially off the screen. WestJet needs to put more focus in the plane and in the app on the customer and less on the upsell.
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Always problem
I am my way to pay my baggage but I couldnât. Error keeps popping up. I dont want to call customer service
Terrible
Terrible. Period.
Bad business practices
WestJet has 0 customer service. On the chat inside the app they could not help me during their flexible flight change for the labour dispute. I also could not get the app to change my flight They are. Money hungry company. That donât care about their employees or their customers.
Canât sign in, no code sent to email
This app is fine when it works I guess but for a week now I canât sign into my WestJet account on my new phone.
It asks when signing in to type in a code sent to my email, but the code never arrives. Today is 21 Jul 2026 and this has been happening to me since 14 Jul 2026. I hope WestJet can fix this so I can sign into my account to collect points.
It asks when signing in to type in a code sent to my email, but the code never arrives. Today is 21 Jul 2026 and this has been happening to me since 14 Jul 2026. I hope WestJet can fix this so I can sign into my account to collect points.
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Too many attempts
Garbage airline. Tried to book a flight kept saying seats are not available and then too many attempts. Wtf. Ok cool ill book with AC. Byeee
Incorrect check-in notification
I changed my flight to be a day later. Can you guys NOT give me a heart attack by sending an early check-in notification for the incorrect former flight? Jesus Christ.
