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Air Transat

Air Transat

by Transat A.T. inc.

6.3K ratings
342 reviews
With Ads
🌟 Lifestyle
✈️ Travel
Free
With Ads

Details

Released
June 16, 2015
Updated
October 30, 2026

Features

Developer

Transat A.T. inc.
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Air Transat screenshot #7 for iPhone
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About

This travel app assists you before, during, and after your trip. It provides flight status, booking options, and essential travel document management. Stay informed with relevant notifications and access destination-specific information.

✓Trip planning assistance
✓Baggage and document information
✓In-flight service management
✓Flight status updates
✓Booking flights and packages
✓Destination-specific information
✓Boarding pass access
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What users say about Air Transat

Reviews of Air Transat are mostly negative: the Travel app is rated 4.7/5 from 6.3K App Store ratings. What users like most: easy to use, informative and easy to navigate. Top complaints: app crashes frequently, difficult to manage bookings through the app. Summarized from real user reviews.

Positive things

  • 👍Easy to use
  • 🚀Informative and easy to navigate
  • 💯Great airline with friendly staff
  • 🕰️On-time flights
  • 🍽️Good in-flight meals

Negative things

  • 🐛App crashes frequently
  • 🔍Difficult to manage bookings through the app
  • ⏰Long wait times to reach customer service
  • 💲Expensive fees and charges
  • 🛫Delayed and cancelled flights with poor communication
See all reviews
+1

What's New in Air Transat

5.0.0

October 30, 2026

Version 5.0.0 of the app introduces Air Transat’s new Staria rewards program. Customers can now create an account, check their points balance, add their membership card to their wallet, learn more about the program, and choose to receive program-related notifications. It also includes minor fixes and display optimizations. Tell us what you think via the App Feedback section of the More menu. This will allow us to quickly adjust as needed or follow up with you on a specific case. Do you like our app? Our teams will be happy to hear about it. The ratings and reviews you add on the App Store will also be used by future users. Thank you and enjoy your flight!

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User reviews

Most RecentHighest RatedLowest Rated

Check in errors

It tells me I can now check in online but it continues to give me errors when I do so. I have all the correct information, yet nothing.
Ddadio944

On iPad Pro 12.9 4th gen. - doesn’t work at all ?!

can open - can NOT use it ..
LL.A.V.

Club class rocks

Had a great flight from YYZ to Istanbul. Good food, comfortable seats, great service from Sonja. Wisely, for a 9pm departure, they serve a light snack in the evening rather than a full meal. But this would work better if they advised pax in advance so they could eat before boarding.
BBrontetom

Awesome!

It was hard to not want to leave a review. The app is so polish and easy to use. The vacation was perfect and everything went smoothly. It seems like Air Transat found the special sauce here, it’s very hard to find a negative.
MMotafota

Does not allow dual citizens to check in online

Unfortunately online you cannot enter two passports for you departing flight and return. The app automatically sets back your citizenship to whatever country you select last. Had to wait to check in at the counter.
XXaxxxxe
See 337 more reviews

Developer apps

Go TDC
Go TDC

by Transat

💼 Business
Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Unable to check in through the app

Bug

Booking information not supported by the mobile app

Bug

Repeated errors when trying to select seats

Bug

App crashes when trying to add a booking

Bug
✨

Requested Features

4 requests

Ability to add flights to calendar

Feature

Personalized notification settings

Feature

Seamless integration with mobile wallets

Feature

Better seat selection and management

Feature

FAQ

Does Air Transat have ads?

Yes, the Air Transat app contains advertisements. Users have reported that the app includes advertisements, which is common for free travel applications.

What devices support Air Transat?

The Air Transat app is available for iPhone, iPad, and iPod devices. It is designed to function across various Apple mobile and tablet platforms.

How often is Air Transat updated?

The latest version of Air Transat is 5.0.0, last updated on October 30, 2026. While this indicates a recent update, the frequency of future updates will depend on the developer's release schedule.

What is the age rating for Air Transat?

Air Transat has an age rating of 4+. This means it is considered suitable for children aged 4 and above, with no mature content.

What do users like about Air Transat?

User reviews highlight that the app is easy to use, informative, and great for navigating travel details. Positive feedback also mentions friendly staff and on-time flights.

What are common complaints about Air Transat?

Common user complaints include frequent app crashes, difficulty managing bookings, and long wait times for customer service. Some users also mention issues with flight delays and poor communication.

Can I make free calls with Air Transat?

Yes, you can stay connected with the Air Transat team at your destination using their free call service. This service requires a WiFi connection; otherwise, standard data rates will apply.

Is Air Transat free to download?

Yes, the Air Transat app is available for free download. There are no upfront costs to acquire the application on your device.