Air Transat vs ArriveCAN
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Air Transat
Manage your entire travel experience with this app. It helps you plan your trip, access travel documents, check flight status, and stay connected with your destination team. Enjoy a seamless journey from start to finish.
- Trip planning assistance
- Baggage and document information
- Inflight service management
- Flight status updates
- Booking flights and packages
- Destination team connectivity
Read full descriptionHide full description
Air Transat is with you before your trip, at the airport and at your destination. Bon voyage! Discover the many advantages of the Air Transat app: • Let us guide you every step of the way • Plan your trip with information on baggage, travel documents, inflight services and more • Get relevant notifications about your trip • Quickly access your boarding passes and travel documents • Add inflight services • Check the status of your flight • Book flights, packages and à la carte accommodations At all times, benefit from Transat information at select South destinations: • Representatives’ schedule • Welcome session • Airport transfer time • Stay connected with the Transat team at your destination using our free call service* *Free calls require a WiFi connection; otherwise, standard data rates apply.
ArriveCAN
Submit customs and immigration questions up to 72 hours in advance of flying into Canada. This optional feature helps reduce time spent at airport inspection kiosks and eGates, contributing to shorter arrival hall lines. Scan your travel document upon arrival to review and certify your pre-submitted declaration.
- Advance CBSA Declaration
- Submit customs and immigration questions
- Up to 72 hours in advance
- Reduce airport inspection time
- Edit and update declarations
- Optional feature
Read full descriptionHide full description
ArriveCAN still contains Advance CBSA Declaration, which allows you to answer customs and immigration questions up to 72 hours in advance of flying into Canada. It is currently available to international air travellers who enter Canada at selected airports. By submitting your customs and immigration information in advance, you will spend less time at a primary inspection kiosk (PIK) or eGate when you arrive at the airport. This contributes to shorter line-ups in arrivals halls. At the border, you will be prompted to scan your travel document at a primary inspection device and confirm your identity. Once your identity has been confirmed, your Advance CBSA Declaration will be retrieved from ArriveCAN for you to review and certify. If changes are required, you can edit and update your declaration prior to certification. Use of the Advance CBSA Declaration feature of ArriveCAN is entirely optional. Please refer to the accessibility notice for this app: https://www.canada.ca/en/border-services-agency/services/arrivecan.html#accessibility-notice This app supports English, French and Spanish (as per your device’s language settings). For more information: http://www.canada.ca/ArriveCAN
Screenshots
Verdict
Air Transat and ArriveCAN both sit at 4.7 stars, but that hides the real split: 75% of ArriveCAN's written reviews are positive against 36% of Air Transat's. ArriveCAN also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, rating, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Air Transat against 4.8 for ArriveCAN. That said, the two scores are not equally well evidenced: ArriveCAN has 533K ratings behind it against 6.2K, so its average is the more settled of the two. Written reviews are what separate them: 36% of Air Transat's written reviews are positive against 75% of ArriveCAN's.
Both ship on a similar rhythm, roughly every 6 weeks. The most recent releases landed on September 25, 2026 and September 27, 2026 respectively.
| Parameter | Air Transat | ArriveCAN |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (6.2K ratings) | 4.8 (533K ratings) — better |
| Positive reviews | 35.7% of reviews | 74.9% of reviews — better |
| Number of ratings | 6.2K | 533K — better |
| Update frequency | Every 6 weeks | Every 6 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | — | #127 — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 152 MB | 105 MB |
| Age rating | 4+ | 4+ |
| Developer | Transat A.T. inc. | Canada Border Services Agency |
Customer experience
Air Transat
ArriveCAN
User reviews
Air Transat
From 6.2K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Informative and easy to navigate
- 💯 Great airline with friendly staff
- 🕰️ On-time flights
- 🍽️ Good in-flight meals
Room to improve
- 🐛 App crashes frequently
- 🔍 Difficult to manage bookings through the app
- ⏰ Long wait times to reach customer service
- 💲 Expensive fees and charges
- 🛫 Delayed and cancelled flights with poor communication
ArriveCAN
From 533K App Store ratingsWhat we love
- 🚀 Easy to use
- 🚀 Efficient and convenient
- 🚀 Streamlines travel process
- 👍 User-friendly interface
- 👍 Helpful for fully vaccinated travelers
Room to improve
- 🐛 Glitches and bugs
- 🤔 Confusing or unclear instructions
- 🤔 Redundant or unnecessary information required
- 🤔 Lack of options for certain travel scenarios
- 🤔 Tracking concerns
Bugs and requests
Air Transat
Reported bugs
4 issues- Unable to check in through the app
- Booking information not supported by the mobile app
- Repeated errors when trying to select seats
- App crashes when trying to add a booking
Requested features
4 requests- Ability to add flights to calendar
- Personalized notification settings
- Seamless integration with mobile wallets
- Better seat selection and management
ArriveCAN
Reported bugs
4 issues- Login/password issues
- Inability to update contact information
- Inaccurate or outdated information
- Submission issues and lost progress
Requested features
5 requests- Allow editing of submitted information
- Provide clearer instructions and error messages
- Integrate with other travel apps/services
- Add options for different travel scenarios
- Improve syncing with border agents
In-app purchases
Air Transat
No in-app purchases
ArriveCAN
No in-app purchases
