Comparison

WestJet vs ArriveCAN

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

WestJet

Manage your travel plans, access electronic boarding passes, and receive flight updates. Enjoy in-flight entertainment with a wide selection of movies and TV shows. Track your rewards points and vouchers to make your trips more rewarding.

Highlights
  • Mobile check-in
  • Electronic boarding passes
  • Flight itinerary updates
  • In-flight entertainment streaming
  • WestJet Rewards tracking
  • Flight booking
Features
Read full description

The WestJet app is your new favourite travel companion! WestJet launched in 1996 with three aircraft, 250 employees and five destinations, growing over the years to more than 14,000 employees, 200 aircraft, and flying 25 million guests a year to over 100 destinations in 25 countries. The WestJet app is what you need, when you need it. Check in on the go. Easily access electronic boarding passes and itineraries. Receive helpful notifications. With the WestJet app, it’s all in the palm of your hand. Every flight is entertaining. Streaming in the clouds is a dream. The WestJet app lets you access WestJet Connect, our in-flight entertainment platform. You’ll enjoy free access to a huge selection of popular movies, TV shows, and music stations. Plus, our dark design reduces light from the screen, providing a better experience for you and those around you. Where will you go next? The WestJet app makes it easy to get where you’re going. Find and book flights, and get updates on your itinerary. Make your trip even more rewarding. Flying with WestJet has its benefits, especially if you are a part of our award-winning WestJet Rewards program. With the app, you can track your tier status, WestJet points, available vouchers and travel bank balance.

About

ArriveCAN

Submit customs and immigration questions up to 72 hours in advance of flying into Canada. This optional feature helps reduce time spent at airport inspection kiosks and eGates, contributing to shorter arrival hall lines. Scan your travel document upon arrival to review and certify your pre-submitted declaration.

Highlights
  • Advance CBSA Declaration
  • Submit customs and immigration questions
  • Up to 72 hours in advance
  • Reduce airport inspection time
  • Edit and update declarations
  • Optional feature
Features
Currently charting
Read full description

ArriveCAN still contains Advance CBSA Declaration, which allows you to answer customs and immigration questions up to 72 hours in advance of flying into Canada. It is currently available to international air travellers who enter Canada at selected airports. By submitting your customs and immigration information in advance, you will spend less time at a primary inspection kiosk (PIK) or eGate when you arrive at the airport. This contributes to shorter line-ups in arrivals halls. At the border, you will be prompted to scan your travel document at a primary inspection device and confirm your identity. Once your identity has been confirmed, your Advance CBSA Declaration will be retrieved from ArriveCAN for you to review and certify. If changes are required, you can edit and update your declaration prior to certification. Use of the Advance CBSA Declaration feature of ArriveCAN is entirely optional. Please refer to the accessibility notice for this app: https://www.canada.ca/en/border-services-agency/services/arrivecan.html#accessibility-notice This app supports English, French and Spanish (as per your device’s language settings). For more information: http://www.canada.ca/ArriveCAN

Screenshots

WestJet4 screens
ArriveCAN4 screens

Verdict

The call

The clearest difference is review sentiment: ArriveCAN at 75% against WestJet's 10%. ArriveCAN also leads on rating (4.8 vs 2.2) and ads (none vs shown). WestJet's advantage is update cadence (fortnightly vs every 6 weeks). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ArriveCAN holds the better App Store score, 4.8 against 2.2. That said, the two scores are not equally well evidenced: ArriveCAN has 529K ratings behind it against 444, so its average is the more settled of the two. Written reviews point the same way: 10% of WestJet's written reviews are positive against 75% of ArriveCAN's.

UpkeepUpdate frequency

WestJet ships an update fortnightly, ArriveCAN every 6 weeks. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.

Scorecard7 real differences · 4 level
WestJet versus ArriveCAN: the parameters behind the verdict, then further details
ParameterWestJetArriveCAN
PriceFreeFree
Rating2.2 (444 ratings)4.8 (529K ratings) — better
Positive reviews9.9% of reviews74.9% of reviews — better
Number of ratings444529K — better
Update frequencyFortnightly — betterEvery 6 weeks
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#113 — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.015.0
Further details — not scored
Size95 MB105 MB
Age rating4+4+
DeveloperWestJetCanada Border Services Agency

Customer experience

WestJet

All ratings444 ratings
Positive26.8%
Neutral5.9%
Negative67.3%
Written reviews464 reviews
Positive9.9%
Neutral6.5%
Negative83.6%

ArriveCAN

All ratings529,451 ratings
Positive95.0%
Neutral2.0%
Negative3.0%
Written reviews1,344 reviews
Positive74.9%
Neutral6.0%
Negative19.0%

User reviews

WestJet

From 444 App Store ratings

What we love

  • 👍 Easy check-in
  • 💡 Helpful for frequent flyers
  • 🚀 Smooth in-flight entertainment

Room to improve

  • 🐛 Payment issues
  • 🐛 Frequent crashes and bugs
  • 🐛 Unreliable functionality
  • 🐛 Slow and unresponsive
  • 🐛 Difficult to navigate

ArriveCAN

From 529K App Store ratings

What we love

  • 🚀 Easy to use
  • 🚀 Efficient and convenient
  • 🚀 Streamlines travel process
  • 👍 User-friendly interface
  • 👍 Helpful for fully vaccinated travelers

Room to improve

  • 🐛 Glitches and bugs
  • 🤔 Confusing or unclear instructions
  • 🤔 Redundant or unnecessary information required
  • 🤔 Lack of options for certain travel scenarios
  • 🤔 Tracking concerns

Bugs and requests

WestJet

Reported bugs

4 issues
  • Account information not loading
  • Boarding pass not working with Apple Wallet
  • Incorrect flight times and gate information
  • Inability to change seats or add bags

Requested features

6 requests
  • Ability to add discount codes
  • Seat map before booking
  • Sync flights with calendar
  • Improved TSA Pre✅ integration
  • Faster check-in process
Show 1 more
  • Better account management

ArriveCAN

Reported bugs

4 issues
  • Login/password issues
  • Inability to update contact information
  • Inaccurate or outdated information
  • Submission issues and lost progress

Requested features

5 requests
  • Allow editing of submitted information
  • Provide clearer instructions and error messages
  • Integrate with other travel apps/services
  • Add options for different travel scenarios
  • Improve syncing with border agents

In-app purchases

None

WestJet

No in-app purchases

None

ArriveCAN

No in-app purchases

Questions

Is WestJet free?
WestJet is free to download, with no in-app purchases.
Is ArriveCAN free?
ArriveCAN is free to download, with no in-app purchases.
Which has better reviews, WestJet or ArriveCAN?
ArriveCAN is rated higher. WestJet averages 2.2 out of 5 from 444 ratings, while ArriveCAN averages 4.8 from 529K ratings.
Do WestJet or ArriveCAN have ads?
WestJet shows ads; ArriveCAN does not.
Which is updated more often, WestJet or ArriveCAN?
WestJet ships an update fortnightly, and ArriveCAN every 6 weeks. Most recently, WestJet was updated on September 23, 2026 and ArriveCAN on September 24, 2026.

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