WestJet vs ArriveCAN
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
WestJet
Manage your travel plans, access electronic boarding passes, and receive flight updates. Enjoy in-flight entertainment with a wide selection of movies and TV shows. Track your rewards points and vouchers to make your trips more rewarding.
- Mobile check-in
- Electronic boarding passes
- Flight itinerary updates
- In-flight entertainment streaming
- WestJet Rewards tracking
- Flight booking
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The WestJet app is your new favourite travel companion! WestJet launched in 1996 with three aircraft, 250 employees and five destinations, growing over the years to more than 14,000 employees, 200 aircraft, and flying 25 million guests a year to over 100 destinations in 25 countries. The WestJet app is what you need, when you need it. Check in on the go. Easily access electronic boarding passes and itineraries. Receive helpful notifications. With the WestJet app, it’s all in the palm of your hand. Every flight is entertaining. Streaming in the clouds is a dream. The WestJet app lets you access WestJet Connect, our in-flight entertainment platform. You’ll enjoy free access to a huge selection of popular movies, TV shows, and music stations. Plus, our dark design reduces light from the screen, providing a better experience for you and those around you. Where will you go next? The WestJet app makes it easy to get where you’re going. Find and book flights, and get updates on your itinerary. Make your trip even more rewarding. Flying with WestJet has its benefits, especially if you are a part of our award-winning WestJet Rewards program. With the app, you can track your tier status, WestJet points, available vouchers and travel bank balance.
ArriveCAN
Submit customs and immigration questions up to 72 hours in advance of flying into Canada. This optional feature helps reduce time spent at airport inspection kiosks and eGates, contributing to shorter arrival hall lines. Scan your travel document upon arrival to review and certify your pre-submitted declaration.
- Advance CBSA Declaration
- Submit customs and immigration questions
- Up to 72 hours in advance
- Reduce airport inspection time
- Edit and update declarations
- Optional feature
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ArriveCAN still contains Advance CBSA Declaration, which allows you to answer customs and immigration questions up to 72 hours in advance of flying into Canada. It is currently available to international air travellers who enter Canada at selected airports. By submitting your customs and immigration information in advance, you will spend less time at a primary inspection kiosk (PIK) or eGate when you arrive at the airport. This contributes to shorter line-ups in arrivals halls. At the border, you will be prompted to scan your travel document at a primary inspection device and confirm your identity. Once your identity has been confirmed, your Advance CBSA Declaration will be retrieved from ArriveCAN for you to review and certify. If changes are required, you can edit and update your declaration prior to certification. Use of the Advance CBSA Declaration feature of ArriveCAN is entirely optional. Please refer to the accessibility notice for this app: https://www.canada.ca/en/border-services-agency/services/arrivecan.html#accessibility-notice This app supports English, French and Spanish (as per your device’s language settings). For more information: http://www.canada.ca/ArriveCAN
Screenshots
Verdict
The clearest difference is review sentiment: ArriveCAN at 75% against WestJet's 10%. ArriveCAN also leads on rating (4.8 vs 2.2) and ads (none vs shown). WestJet's advantage is update cadence (fortnightly vs every 6 weeks). On price, in-app purchases, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ArriveCAN holds the better App Store score, 4.8 against 2.2. That said, the two scores are not equally well evidenced: ArriveCAN has 529K ratings behind it against 444, so its average is the more settled of the two. Written reviews point the same way: 10% of WestJet's written reviews are positive against 75% of ArriveCAN's.
WestJet ships an update fortnightly, ArriveCAN every 6 weeks. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.
| Parameter | WestJet | ArriveCAN |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (444 ratings) | 4.8 (529K ratings) — better |
| Positive reviews | 9.9% of reviews | 74.9% of reviews — better |
| Number of ratings | 444 | 529K — better |
| Update frequency | Fortnightly — better | Every 6 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | — | #113 — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 95 MB | 105 MB |
| Age rating | 4+ | 4+ |
| Developer | WestJet | Canada Border Services Agency |
Customer experience
WestJet
ArriveCAN
User reviews
WestJet
From 444 App Store ratingsWhat we love
- 👍 Easy check-in
- 💡 Helpful for frequent flyers
- 🚀 Smooth in-flight entertainment
Room to improve
- 🐛 Payment issues
- 🐛 Frequent crashes and bugs
- 🐛 Unreliable functionality
- 🐛 Slow and unresponsive
- 🐛 Difficult to navigate
ArriveCAN
From 529K App Store ratingsWhat we love
- 🚀 Easy to use
- 🚀 Efficient and convenient
- 🚀 Streamlines travel process
- 👍 User-friendly interface
- 👍 Helpful for fully vaccinated travelers
Room to improve
- 🐛 Glitches and bugs
- 🤔 Confusing or unclear instructions
- 🤔 Redundant or unnecessary information required
- 🤔 Lack of options for certain travel scenarios
- 🤔 Tracking concerns
Bugs and requests
WestJet
Reported bugs
4 issues- Account information not loading
- Boarding pass not working with Apple Wallet
- Incorrect flight times and gate information
- Inability to change seats or add bags
Requested features
6 requests- Ability to add discount codes
- Seat map before booking
- Sync flights with calendar
- Improved TSA Pre✅ integration
- Faster check-in process
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- Better account management
ArriveCAN
Reported bugs
4 issues- Login/password issues
- Inability to update contact information
- Inaccurate or outdated information
- Submission issues and lost progress
Requested features
5 requests- Allow editing of submitted information
- Provide clearer instructions and error messages
- Integrate with other travel apps/services
- Add options for different travel scenarios
- Improve syncing with border agents
In-app purchases
WestJet
No in-app purchases
ArriveCAN
No in-app purchases









