Comparison

WestJet vs ArriveCAN

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

WestJet

Manage your travel plans, access electronic boarding passes, and receive flight updates. Enjoy in-flight entertainment with a wide selection of movies and TV shows. Track your rewards points and vouchers to make your trips more rewarding.

Highlights
  • Mobile check-in
  • Electronic boarding passes
  • Flight itinerary updates
  • In-flight entertainment streaming
  • WestJet Rewards tracking
  • Flight booking
Features
Read full description

The WestJet app has everything you need to plan, manage, and enjoy your journey, all in one place. • Book and manage your travel: Search and book flights, view upcoming trips, select or change seats, add bags, and make changes to eligible bookings directly from the app. • Stay ready for your journey: Check in on the go, access mobile boarding passes, view your itinerary, and receive important travel updates throughout your trip. • Know before you go: View baggage allowances, track important trip details, and access the information you need before arriving at the airport. • Make the most of WestJet Rewards: Track your tier status, WestJet points, and available benefits. Redeem rewards, manage your account, and link your WestJet Rewards account with eligible everyday partners to earn points faster, bringing you closer to your next getaway. • Stay connected in the air: WestJet Wi-Fi Presented by TELUS brings free, high-speed internet to every WestJet Rewards member. Stay connected to what matters most, whether that's streaming your favourite content, keeping family and friends updated, or catching up on work while you travel. • Travel with confidence: From booking to boarding, the WestJet app helps you stay informed, organized, and in control of your journey.

About

ArriveCAN

Submit customs and immigration questions up to 72 hours in advance of flying into Canada. This optional feature helps reduce time spent at airport inspection kiosks and eGates, contributing to shorter arrival hall lines. Scan your travel document upon arrival to review and certify your pre-submitted declaration.

Highlights
  • Advance CBSA Declaration
  • Submit customs and immigration questions
  • Up to 72 hours in advance
  • Reduce airport inspection time
  • Edit and update declarations
  • Optional feature
Features
Currently charting
Read full description

ArriveCAN still contains Advance CBSA Declaration, which allows you to answer customs and immigration questions up to 72 hours in advance of flying into Canada. It is currently available to international air travellers who enter Canada at selected airports. By submitting your customs and immigration information in advance, you will spend less time at a primary inspection kiosk (PIK) or eGate when you arrive at the airport. This contributes to shorter line-ups in arrivals halls. At the border, you will be prompted to scan your travel document at a primary inspection device and confirm your identity. Once your identity has been confirmed, your Advance CBSA Declaration will be retrieved from ArriveCAN for you to review and certify. If changes are required, you can edit and update your declaration prior to certification. Use of the Advance CBSA Declaration feature of ArriveCAN is entirely optional. Please refer to the accessibility notice for this app: https://www.canada.ca/en/border-services-agency/services/arrivecan.html#accessibility-notice This app supports English, French and Spanish (as per your device’s language settings). For more information: http://www.canada.ca/ArriveCAN

Screenshots

WestJet4 screens
ArriveCAN4 screens

Verdict

The call

The clearest difference is review sentiment: ArriveCAN at 75% against WestJet's 10%. ArriveCAN also leads on rating (4.8 vs 2.2) and ads (none vs shown). WestJet's advantage is update cadence (every 2 weeks vs every 6 weeks). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ArriveCAN holds the better App Store score, 4.8 against 2.2. That said, the two scores are not equally well evidenced: ArriveCAN has 538K ratings behind it against 446, so its average is the more settled of the two. Written reviews point the same way: 10% of WestJet's written reviews are positive against 75% of ArriveCAN's.

UpkeepUpdate frequency

WestJet ships an update every 2 weeks, ArriveCAN every 6 weeks. Both last shipped on October 21, 2026.

Scorecard7 real differences · 4 level
WestJet versus ArriveCAN: the parameters behind the verdict, then further details
ParameterWestJetArriveCAN
PriceFreeFree
Rating2.2 (446 ratings)4.8 (538K ratings) — better
Positive reviews10.4% of reviews75.4% of reviews — better
Number of ratings446538K — better
Update frequencyEvery 2 weeks — betterEvery 6 weeks
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank—#134 — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.015.0
Further details — not scored
Size92 MB105 MB
Age rating4+4+
DeveloperWestJetCanada Border Services Agency

Customer experience

WestJet

All ratings446 ratings
Positive27.1%
Neutral5.8%
Negative67.0%
Written reviews473 reviews
Positive10.4%
Neutral6.6%
Negative83.1%

ArriveCAN

All ratings533,368 ratings
Positive95.0%
Neutral2.0%
Negative3.0%
Written reviews1,408 reviews
Positive75.4%
Neutral5.9%
Negative18.8%

User reviews

WestJet

From 446 App Store ratings

What we love

  • 👍 Easy check-in
  • 💡 Helpful for frequent flyers
  • 🚀 Smooth in-flight entertainment

Room to improve

  • 🐛 Payment issues
  • 🐛 Frequent crashes and bugs
  • 🐛 Unreliable functionality
  • 🐛 Slow and unresponsive
  • 🐛 Difficult to navigate

ArriveCAN

From 538K App Store ratings

What we love

  • 🚀 Easy to use
  • 🚀 Efficient and convenient
  • 🚀 Streamlines travel process
  • 👍 User-friendly interface
  • 👍 Helpful for fully vaccinated travelers

Room to improve

  • 🐛 Glitches and bugs
  • 🤔 Confusing or unclear instructions
  • 🤔 Redundant or unnecessary information required
  • 🤔 Lack of options for certain travel scenarios
  • 🤔 Tracking concerns

Bugs and requests

WestJet

Reported bugs

4 issues
  • Account information not loading
  • Boarding pass not working with Apple Wallet
  • Incorrect flight times and gate information
  • Inability to change seats or add bags

Requested features

6 requests
  • Ability to add discount codes
  • Seat map before booking
  • Sync flights with calendar
  • Improved TSA Pre✅ integration
  • Faster check-in process
Show 1 more
  • Better account management

ArriveCAN

Reported bugs

4 issues
  • Login/password issues
  • Inability to update contact information
  • Inaccurate or outdated information
  • Submission issues and lost progress

Requested features

5 requests
  • Allow editing of submitted information
  • Provide clearer instructions and error messages
  • Integrate with other travel apps/services
  • Add options for different travel scenarios
  • Improve syncing with border agents

In-app purchases

None

WestJet

No in-app purchases

None

ArriveCAN

No in-app purchases

Questions

Is WestJet free?
WestJet is free to download, with no in-app purchases.
Is ArriveCAN free?
ArriveCAN is free to download, with no in-app purchases.
Which has better reviews, WestJet or ArriveCAN?
ArriveCAN is rated higher. WestJet averages 2.2 out of 5 from 446 ratings, while ArriveCAN averages 4.8 from 538K ratings.
Do WestJet or ArriveCAN have ads?
WestJet shows ads; ArriveCAN does not.
Which is updated more often, WestJet or ArriveCAN?
WestJet ships an update every 2 weeks, and ArriveCAN every 6 weeks. Most recently, WestJet was updated on October 21, 2026 and ArriveCAN on October 21, 2026.

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