Submit customs and immigration questions up to 72 hours in advance of flying into Canada. This optional feature helps reduce time spent at airport inspection kiosks and eGates, contributing to shorter arrival hall lines. Scan your travel document upon arrival to review and certify your pre-submitted declaration.
Reviews of ArriveCAN are mostly positive: the Travel app is rated 4.8/5 from 538K App Store ratings. What users like most: easy to use, efficient and convenient. Top complaints: glitches and bugs, confusing or unclear instructions. Summarized from real user reviews.
3.6.5
February 28, 2025
- Accessibility improvements - Bug fixes
4 issues
Login/password issues
Inability to update contact information
5 requests
Allow editing of submitted information
Provide clearer instructions and error messages
ArriveCAN allows international air travelers to submit their customs and immigration questions up to 72 hours before flying into Canada. This optional feature aims to reduce the time spent at primary inspection kiosks or eGates upon arrival, helping to shorten lines in airport arrivals halls.
You can answer customs and immigration questions within the app up to 72 hours before your flight. Upon arrival at a selected Canadian airport, you will scan your travel document at a primary inspection device. Your pre-submitted declaration will then be retrieved for you to review and certify, with the option to make edits.
Yes, the ArriveCAN app is free to download and use. The description does not mention any in-app purchases, subscriptions, or advertisements, indicating it is a completely free service provided by the Canadian government.
The app supports English, French, and Spanish, adapting to your device's language settings. While specific operating system versions are not detailed, it is designed for mobile devices used by international air travelers entering Canada at selected airports.
Yes, if changes are required to your Advance CBSA Declaration, you can edit and update it prior to certifying it at the airport. This ensures your information is accurate when you present it to border officials.
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