4 lounges 3 great
Fly 4 flights ( business) in 16 days
Used Heathrow, Toronto, Vancouver and Montreal
3 of the lounges were very good with Montreal the best , followed very closely by Heathrow but Toronto lack of food choice , and what there was was warm at best , bacon swimming in grease , unpleasant receptionists .
Even the flight from Toronto to Vancouver disappointing dried food and cabin crew happy to be behind curtain.
The other three flights the attendants very good
Used Heathrow, Toronto, Vancouver and Montreal
3 of the lounges were very good with Montreal the best , followed very closely by Heathrow but Toronto lack of food choice , and what there was was warm at best , bacon swimming in grease , unpleasant receptionists .
Even the flight from Toronto to Vancouver disappointing dried food and cabin crew happy to be behind curtain.
The other three flights the attendants very good
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Great airline
AC has to be one of the best airlines to fly. Website is user friendly and the app allows customer to do almost everything right on tour phone. Customer agents and flight crew are helpful and friendly. The newer planes have comfortable seats and the inflight entertainment is awesome. Business class has great perks like access to the AC lounge and free WiFi.
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Flight Experience
Good but more is expected with respect to pricing.
Passport scan doesn’t work
Passport scan refuses to work with a new Canadian passport - other airlines do this no problem
Rigged
When you select “use my points” you get worse options than not using points. Also, when selecting the exact same dates and airline using a different app, you get better options.
