Meals
Glad to have them. Good portions. Quality could be better
Add trip and booking both error out
App version 5.79.2 on iPhone 16 (iOS 26.6.2). Since mid-October the app keeps showing "We're sorry for the trouble - An error occurred that we didn't expect. Please try again later." Two things fail every time: 1) Trips > Add existing trip, and 2) Booking / flight search. The same search works fine on aircanada.com, so this is an app problem. Please fix.
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App still not working
App won’t let me check in or make any changes to my trip. Flight status and aeroplan section still not working. Very frustrating trying to use any benefits.
Has Alzheimer
So I use it to checkin the outgoing flight, then for the return flight it already forgot my booking number, my aeroplan number, there is no trip saved. Then finally I do online checkin from the app for the return flight. Then I exit by mistake before saving the boarding passes. I go in the app again, empty, no trips saved, no passes, nothing. Stupid.
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Very accurate
We prefer to fly Air Canada, and the app works great. Very detailed and helpful. From detailed step-by-step instructions to baggage tracking, excellent app experience.
Worst faulty app
Can't even reserve my seat without getting error code
Not Working After Update
App not opening up anymore since the update.
Edit: updated because of the new update fix!
Edit: updated because of the new update fix!
Something is wrong - (fixed)
Thanks for resolving the issue.
It works now.
The app no longer works on my phone, when I tried to use it, it just shows the Air Canada logo for about a minute then closes. Not sure why.
It works now.
The app no longer works on my phone, when I tried to use it, it just shows the Air Canada logo for about a minute then closes. Not sure why.
Loyalty or not
we have been loyal passengers & been flying typically twice yearly business class, this time with flew premium because we bought 3 family members. Sadly, we didn't have access to the lounge. But, other times the lounges were uncomfortably crowded. So now we are questioning why we should b loyal??? It's been proven that AirCanada doesn't recognize us
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Easy
Super easy app to use. Accuracy is spot on. I have not been disappointed.
Flight status on app
iOS flight status problem fixed again iPhone not fixed
Fix Your Bugz
My current flight is NOT showing up NOR can I add it to my app - get an error message MULTIPLE times over MULTIPLE days!!! 😤😡🤬
Doesn’t let you Book
Doesn’t let you book. When you get to the final screen to pay it either freezes, crashes, or loads and then displays an error message. EVERY single time !!
Glitchy
Won’t allow me to add trips to my profile, constantly gives error messages.
can someone fix this dam app
from can’t add your credit card to not able to spend points on flight and wrong information on flight. someone spend some time fix this piss poor app
App not syncing
This new version needs a review. Travels are not getting synchronized with the app
Can no longer use electronic boarding passes as passport scan does not work
This removes most of the utility of the app. Looks like no one tested passport scanning before requiring it for electronic boarding passes.
Useless App
If all the actions I am trying to do put me in a webpage and ask me to log in again, what is the point of this App? It is just a shell of hyperlink with no actual function built in.
The worst app I have used
- Not user friendly - navigation is confusing
- Some requests, like seat selection, do not complete - no seat map after 3 minutes waiting and no error message
- Language changes from French to English without reason
- Need to login twice
- Does not apply free 1st luggage privilege (crédit card) on multi airlines tickets - need to go to the airport
- etc…
- Some requests, like seat selection, do not complete - no seat map after 3 minutes waiting and no error message
- Language changes from French to English without reason
- Need to login twice
- Does not apply free 1st luggage privilege (crédit card) on multi airlines tickets - need to go to the airport
- etc…
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They fixed it!
The app was crashing on launch for about 7-10 days because of a broken patch update. I’m bringing the review score back up to keep things fair and because all in all, this is a great app!
