iGate vs Luma Surveillance
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
iGate
Manage visitors and guests for communities serviced by Nordic Security Services. Pre-approve guests, safelist vehicles for parking, and restrict unwanted access. Identify authorized vendors for community entry.
- Manage planned guests
- Pre-approve visitors
- Safelist vehicles for parking
- Restrict unwanted access
- Identify authorized vendors
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iGate is for use by residents of those communities serviced by Nordic Security Services. Use our free app along with your existing login and password to manage your visitors and guests. KEY FEATURES Add and manage planned guests for faster processing upon arrival. List family and friends as pre-approved visitors. Safelist your overnight guest’s vehicle for parking in permit required areas. Restrict unwanted access to your home. Identify vendors who have permission to enter the community.
Luma Surveillance
Monitor your security cameras remotely with live video streaming, easy playback, and recording capabilities. Manage multiple devices, customize views, and capture important moments from your tablet or mobile device.
- Live video viewing (single/split screen)
- Search and playback recordings
- Capture snapshots and record video
- Unified app for NVRs and DVRs
- Customize grid views
- Remote PTZ camera control
- Audio support (model dependent)
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The Luma Surveillance app makes it easy to check on what matters – anytime, anywhere. Watch live video, easily search, play back, and save recordings, or take a snapshot all from your tablet or mobile device. • One unified app for all Luma products – including both NVRs and DVRs • Enjoy crystal-clear live viewing of a single or split screen (4, 9, or 16 channels simultaneously) in both portrait and landscape modes with convenient pinch to zoom • Switch between high or standard resolution depending on your remote connection • Customize your grid views for multi-device management – Drag and drop cameras where you’d like them, even across multiple DVRs/NVRs • Easily scan timeline and playback to find recordings and events • Instantly capture snapshots or record videos with a tap of your finger • Add snapshots and video to your photo library for safe keeping or to share with family, friends, or colleagues • Listen or speak to whoever is on the other end (Audio support varies by camera model) • Remotely control pan/tilt/zoom (PTZ) cameras • Swipe to quickly and easily switch between cameras
Screenshots
Verdict
The clearest difference is update cadence: iGate at every 3 months against Luma Surveillance's every 11 months. iGate also leads on review sentiment (22% vs 5%). Luma Surveillance's advantage is ratings volume (262 vs 29) and iOS requirement (10.0 vs 13.0). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 1.8 for iGate against 1.9 for Luma Surveillance. That said, the two scores are not equally well evidenced: Luma Surveillance has 262 ratings behind it against 29, so its average is the more settled of the two. Written reviews are what separate them: 22% of iGate's written reviews are positive against 5% of Luma Surveillance's.
iGate ships an update every 3 months, Luma Surveillance every 11 months. The most recent releases landed on October 3, 2026 and October 17, 2026 respectively.
| Parameter | iGate | Luma Surveillance |
|---|---|---|
| Price | Free | Free |
| Rating | 1.8 (29 ratings) | 1.9 (262 ratings) — better |
| Positive reviews | 22.2% of reviews — better | 4.8% of reviews |
| Number of ratings | 29 | 262 — better |
| Update frequency | Every 3 months — better | Every 11 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 | 10.0 — better |
| Further details — not scored | ||
| Size | 33 MB | 22 MB |
| Age rating | 4+ | 4+ |
| Developer | Nordic Security Services | Wirepath Home Systems, LLC |
Customer experience
iGate
Luma Surveillance
Bugs and requests
iGate
Not enough reviews yet to summarise bugs or requests.
Luma Surveillance
Reported bugs
17 issues- App freezes and requires restart to load cameras
- Remote playback feature non-functional
- Login issues and authentication failures
- App crashes when viewing multiple DVRs simultaneously
- Crashes when switching to 32 camera view
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- WiFi connectivity fails despite strong internet
- App only works with cellular data, not WiFi
- Buffering and 'No Data' errors during playback
- Recent update wiped out clipped files
- Screen orientation flips unexpectedly during playback
- App incompatible with latest iOS versions
- Battery drains to zero during playback
- Night camera feeds show nothing
- App stuck in infinite loop
- Playback stops when switching between cameras
- Time zone playback limitations
- Motion detection sends only email alerts with garbled images
Requested features
14 requests- Complete app redesign from scratch
- Mac OS native support
- Pinch-to-zoom functionality
- VCR-like playback controls (skip forward/backward)
- Motion-detected clip auto-population
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- Video export to phone capability
- Sound on video reviews
- Push notifications for motion detection
- Improved landscape/portrait orientation handling
- Faster camera feed loading
- Better grid view quality settings
- Multi-DVR simultaneous viewing support
- Simplified login process
- Better technical support responsiveness
In-app purchases
iGate
No in-app purchases
Luma Surveillance
No in-app purchases
Questions
Is iGate free?
Is Luma Surveillance free?
Which has better reviews, iGate or Luma Surveillance?
Do iGate or Luma Surveillance have ads?
Which is updated more often, iGate or Luma Surveillance?
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