myGov vs ZenSim
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myGov
Access Australian government services securely on your mobile device. Manage your inbox messages, access services quickly, and store digital cards and certificates in a digital wallet. Simplifies interactions with government agencies.
- Secure mobile sign-in
- Manage inbox messages
- Quick service access
- Digital wallet for cards and certificates
- Easy government interaction
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Official Australian Government myGov app to use myGov on your mobile. The myGov app makes dealing with government simple and easy. You can use this app to: • securely sign in to myGov on your mobile with a myGov app PIN, Touch ID or Face ID • easily view and manage your myGov Inbox messages • quickly access your services • store some government digital cards and certificates in the digital wallet. You need a myGov account to set up the app. If you don’t have an account, create one on the myGov site, go to my.gov.au To find out more go to my.gov.au/app myGov is not the same as myID (formerly myGovID). myID is the Australian Government’s Digital Identity app. For more information about myID go to myid.gov.au
ZenSim
Manage your eSIMs and travel data plans with this app. Activate new eSIMs, purchase travel data, and monitor your account usage and plan details.
- Activate eSIMs
- Purchase Travel eSIMs
- Manage account
- Check usage
- Order add-ons
- Change plan
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Welcome to the ZenSim app, where you can activate your eSIMs, buy Travel eSIMs, manage your account, check your usage, order add-ons, change your plan and more.
Screenshots
Verdict
The clearest difference is review sentiment: ZenSim at 80% against myGov's 6%. ZenSim also leads on rating (3.7 vs 2.5). myGov's advantage is ratings volume (19 vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ZenSim holds the better App Store score, 3.7 against 2.5. That said, the two scores are not equally well evidenced: myGov has 19 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 6% of myGov's written reviews are positive against 80% of ZenSim's.
myGov ships an update monthly, ZenSim fortnightly. The most recent releases landed on September 24, 2026 and September 10, 2026 respectively.
| Parameter | myGov | ZenSim |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (19 ratings) | 3.7 (3 ratings) — better |
| Positive reviews | 6.3% of reviews | 80.0% of reviews — better |
| Number of ratings | 19 — better | 3 |
| Update frequency | Monthly | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 17 MB | 52 MB |
| Age rating | 4+ | 9+ |
| Developer | Services Australia | ZenSim |
Customer experience
myGov
ZenSim
Bugs and requests
myGov
Reported bugs
5 issues- Unable to log in or access services
- Inbox messages not loading or disappearing
- Compatibility issues with newer devices
- Inability to submit job applications or evidence
- Incorrect information displayed in app
Requested features
5 requests- Improve app stability and reliability
- Simplify login and authentication process
- Enhance user interface and navigation
- Add ability to print or download documents
- Improve integration with other government apps
ZenSim
Not enough reviews yet to summarise bugs or requests.
In-app purchases
myGov
No in-app purchases
ZenSim
No in-app purchases
