Comparison

OptumRx vs CareHub365

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OptumRx

Manage your pharmacy benefits and medications from your phone. Compare drug prices, view your prescriptions, and opt for home delivery. Refill prescriptions, track orders, and access your member ID card easily.

Highlights
  • Compare drug prices
  • View all medications
  • Transfer to home delivery
  • Refill home delivery prescriptions
  • Check order status
  • View member ID card
Features
Currently charting
Read full description

The OptumRx mobile app helps members manage pharmacy benefits without walking into a pharmacy. Compare drug prices, view all your medications, and transfer eligible medications to home delivery. Users can also refill their home delivery prescriptions, check order status, set up automatic refills, and more. Other features include: • View member ID card • Resolve home delivery order holds • Manage account information Search, compare and save. With our easy-to-use tools, you'll get the info you need to find the right drug and pricing options for you. Send medications right to your home. You may be eligible for the convenience of Home Delivery, avoiding trips to the pharmacy to pick up your medications. Manage your Medicine Cabinet anywhere. Easily manage your medications and orders on any device- whether at home or on the go. Our Promises There are some things in life we depend on. Medication is often one of them. We promise to deliver simple ways to get the medication you need. • Affordability We help you find the medications you need at the lowest price available to you. • Accessibility Everything we do centers on getting you the medication you need, when you need it, your way. • Advocacy We'll be here to guide you any time you need us with compassionate care and a simple experience.

About

CareHub365

This app facilitates remote caregiving by connecting caregivers with older adults. It offers features like task reminders, activity alerts, location monitoring, and secure storage for medical history and emergency contacts. It also serves as a client portal for easy access to customer support.

Highlights
  • Task reminders
  • Activity alerts
  • Location monitoring
  • Medical history storage
  • Emergency contact storage
  • Client services portal
  • Remote caregiving tools
Features
Read full description

Carehub365 is a modern tool designed to connect caregivers with older adults for the alert systems provided by medical guardian. It allows you to keep older adults safe with care management features including but not limited to task reminders, activity alerts, location monitoring, and secure medical history/emergency contact storage. Carehub365 is also your client services portal, making it easy to connect with Customer Care 24/7. For Customers and Caregivers: All the tools you need to give and receive care remotely, including activity planning & communication, group chats & more. Activities and Reminders: On setting the reminder, caregivers can be assured that their loved ones are alerted on time to take the medication or remind about the doctor’s appointment. System Status & Reports Monitor devices tied to your Carehub365 account Download Carehub365 to effortlessly check-in with loved ones ageing in place today

Screenshots

OptumRx4 screens
CareHub3654 screens

Verdict

The call

The clearest difference is rating: OptumRx at 4.7 against CareHub365's 1.0. OptumRx also leads on ratings volume (146K vs 1) and review sentiment (16% vs 0%). CareHub365's advantage is iOS requirement (12.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

OptumRx holds the better App Store score, 4.7 against 1.0. That said, the two scores are not equally well evidenced: OptumRx has 146K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 16% of OptumRx's written reviews are positive against 0% of CareHub365's.

UpkeepUpdate frequency

OptumRx ships an update monthly, CareHub365 every 2 months. The most recent releases landed on October 25, 2026 and October 24, 2026 respectively.

Scorecard6 real differences · 5 level
OptumRx versus CareHub365: the parameters behind the verdict, then further details
ParameterOptumRxCareHub365
PriceFreeFree
Rating4.7 (146K ratings) — better1.0 (1 ratings)
Positive reviews15.7% of reviews — better0.0% of reviews
Number of ratings146K — better1
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#73 — better—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.112.0 — better
Further details — not scored
Size91 MB58 MB
Age rating4+4+
DeveloperOptum Inc.Medical Guardian llc.

Customer experience

OptumRx

All ratings145,737 ratings
Positive95.0%
Neutral2.8%
Negative2.3%
Written reviews242 reviews
Positive15.7%
Neutral5.0%
Negative79.3%

CareHub365

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

OptumRx

Reported bugs

3 issues
  • App freezes and crashes
  • Login issues and account lockouts
  • Incorrect pricing and order status information

Requested features

4 requests
  • Ability to view prescription refill dates
  • Option to opt-out of automatic refills
  • Integration with local pharmacies
  • Improved app usability and accessibility

CareHub365

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

OptumRx

No in-app purchases

None

CareHub365

No in-app purchases

Questions

Is OptumRx free?
OptumRx is free to download, with no in-app purchases.
Is CareHub365 free?
CareHub365 is free to download, with no in-app purchases.
Which has better reviews, OptumRx or CareHub365?
OptumRx is rated higher. OptumRx averages 4.7 out of 5 from 146K ratings, while CareHub365 averages 1.0 from 1 ratings.
Do OptumRx or CareHub365 have ads?
Neither OptumRx nor CareHub365 shows ads.
Which is updated more often, OptumRx or CareHub365?
OptumRx ships an update monthly, and CareHub365 every 2 months. Most recently, OptumRx was updated on October 25, 2026 and CareHub365 on October 24, 2026.

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