Engage SSF vs Access Burlingame
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Engage SSF
Report issues, ask questions, or share feedback with your city government directly from your smartphone. Utilize GPS for location tagging and attach photos to your submissions. Receive notifications on the status of your reported actions.
- Submit questions and complaints
- Provide positive feedback
- Use GPS for location tagging
- Attach photos to reports
- Receive action notifications
- Follow and comment on submissions
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Engage SSF lets you contact the City using your smart phone or tablet. You can send us a question, post a complaint about something we are not doing right, or give us kudos for a job well done. Using your device’s GPS, you can upload a specific location (if required) and with the use of its camera, you can attach a picture, as well. Once submitted, report will be routed to the appropriate department within the City and you will be notified when action is taken. Community members can also follow and comment on your submission. Engage SSF makes it easier than ever to reach out to the City!
Access Burlingame
Stay informed about city events, services, and projects. Report issues, find parking, and connect with local government. This app provides a direct line to city information and services.
- City event calendar
- Sign up for classes
- Find downtown parking
- Research city projects
- Connect with city staff
- Mobile service requests
- Status updates on requests
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Access Burlingame is the official app for the City of Burlingame in California. It allows residents, businesses and visitors to keep up to date with what is happening in Burlingame. Access the City’s calendar, sign up for a class, find a parking lot downtown, research current projects, connect with community leaders and staff and much, much more. App users can also make mobile service requests and receive status updates about their requests.
Screenshots
Verdict
The clearest difference is rating: Engage SSF at 4.6 against Access Burlingame's 4.0. Engage SSF also leads on update cadence (every 3 months vs every 68 months) and ratings volume (68 vs 11). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Engage SSF holds the better App Store score, 4.6 against 4.0. That said, the two scores are not equally well evidenced: Engage SSF has 68 ratings behind it against 11, so its average is the more settled of the two. Written reviews complicate that: 71% of Engage SSF's written reviews are positive against 75% of Access Burlingame's, so the app with the better star average is not the one people write more warmly about.
Engage SSF ships an update every 3 months, Access Burlingame every 68 months. The most recent releases landed on October 8, 2026 and October 3, 2026 respectively.
| Parameter | Engage SSF | Access Burlingame |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (68 ratings) — better | 4.0 (11 ratings) |
| Positive reviews | 71.4% of reviews | 75.0% of reviews — better |
| Number of ratings | 68 — better | 11 |
| Update frequency | Every 3 months — better | Every 68 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone |
| Requires iOS | 17.6 — better | 18.0 |
| Further details — not scored | ||
| Size | 144 MB | 146 MB |
| Age rating | 12+ | 12+ |
| Developer | City of South San Francisco | City of Burlingame |
Customer experience
Engage SSF
Access Burlingame
In-app purchases
Engage SSF
No in-app purchases
Access Burlingame
No in-app purchases
