Gojek vs JOUMPA for Customer
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Gojek
This app offers a wide range of services including transportation, food and grocery delivery, logistics, and bill payments. It aims to empower local communities and improve livelihoods by connecting users with a vast network of drivers, merchants, and service providers.
- Online transportation (GoRide, GoCar)
- Food delivery (GoFood)
- Grocery and shopping delivery (GoMart, GoShop)
- Logistics and shipping (GoSend, GoBox)
- Bill payments and phone credit (GoTagihan)
- Digital payments and transfers (GoPay)
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Gojek: Indonesia's #1 super app for rides, food delivery, shipping & more! Gojek is your all-in-one daily companion starts from ride-hailing, food delivery, package shipping, and grocery shopping in a single app. Affordable, reliable, and built for your everyday life. GoRide - Affordable Motorcycle Ride-Hailing Skip traffic with GoRide, the fastest and most affordable way to get around. Choose GoRide Economy for the best price or GoRide Comfort for a smoother ride. Every trip includes PerjalananAman+ accident insurance. GoCar - Comfortable On-Demand Car Rides Book GoCar for a private, comfortable ride. Available in multiple tiers: GoCar standard, GoCar XL for groups of up to 6, and GoCar Premium for a luxury experience. Safe and cashless. GoFood - Food Delivery from Thousands of Restaurants Order from thousands of restaurants and cafes on GoFood. Daily promos, free delivery vouchers, and fast delivery. From local Indonesian cuisine to international fast food—it's all here. GoSend - Same-Day Package & Document Delivery Reliable same-day delivery with on-time guarantee and shipment insurance. Perfect for personal and business sending needs. GoMart - Grocery Delivered in 30 Minutes Shop groceries, household essentials, and more through GoMart. Guaranteed delivery to your door in 30 minutes! Gojek PLUS - Daily Savings Subscription Subscribe to Gojek PLUS and unlock discounts of up to IDR 12,000 per transaction across all Gojek services. Save more every day! Top Features - Free in-app driver calls during active trips - Real-time GPS tracking for rides and deliveries - Pay with GoPay, credit/debit card, or cash - Transparent driver ratings for your safety Trusted by millions across hundreds of cities in Indonesia. Download Gojek now! customerservice@go-jek.com | 1500304 | www.gojek.com | @gojekindonesia (Terms and Conditions apply)
JOUMPA for Customer
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Raih kenyamanan perjalanan Anda selama di bandara dengan aplikasi JOUMPA! Temukan layanan VIP yang tersedia di 40 bandara di seluruh Indonesia hanya dalam beberapa menit. Anda juga dapat memesan lounge dan transportasi melalui aplikasi. Dapatkan service yang cocok untuk kebutuhan Anda Tersedia produk Fast Track, Meet & Greet Domestik juga Internasional, dan Transfer bisa dipesan langsung dari genggaman Buat reservasi dengan mudah Lengkapi data penerbangan, penumpang, layanan tambahan, dan pembayaran yang tersedia dalam 16 metode bayar dalam negeri dan luar negeri Jadwal paling update Memudahkan Anda untuk mengetahui informasi reservasi, yang akan datang dan yang selesai dilakukan. Dapatkan promo menarik Segera claim voucher promo yang tersedia untuk mendapatkan potongan harga di setiap reservasi Anda Lengkapi profil Anda Segera lengkapi profil Anda agar reservasi bisa dibuat jauh lebih cepat
Screenshots
Verdict
The clearest difference is update cadence: Gojek at every 5 days against JOUMPA for Customer's every 6 weeks. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Gojek ships an update every 5 days, JOUMPA for Customer every 6 weeks. The most recent releases landed on October 1, 2026 and September 15, 2026 respectively.
| Parameter | Gojek | JOUMPA for Customer |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (8.2K ratings) — better | — |
| Positive reviews | 53.4% of reviews | — |
| Number of ratings | 8.2K — better | — |
| Update frequency | Every 5 days — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | — |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 263 MB | 57 MB |
| Age rating | 4+ | 17+ |
| Developer | PT. GOTO GOJEK TOKOPEDIA TBK | BIG IO |
Bugs and requests
Gojek
Reported bugs
5 issues- App crashes frequently
- Issues with account verification and login
- Inaccurate GPS and driver tracking
- Problems with payments and refunds
- Inability to cancel orders
Requested features
8 requests- Improve GPS accuracy and driver tracking
- Better customer support and communication
- Add ability to easily cancel orders
- Streamline app navigation and layout
- Reduce spammy notifications
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- Improve points/rewards system
- Integrate with more restaurants for better food delivery
- Allow editing of addresses and payment methods
JOUMPA for Customer
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Gojek
No in-app purchases
JOUMPA for Customer
No in-app purchases
Questions
Is Gojek free?
Is JOUMPA for Customer free?
Do Gojek or JOUMPA for Customer have ads?
Which is updated more often, Gojek or JOUMPA for Customer?
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