Comparison

Frontpoint vs Alert 360

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Frontpoint

Easily monitor and control your home security system from anywhere. Receive real-time alerts, view live video, and manage connected devices like lights and thermostats. Enjoy the simplicity and security of your system on the go.

Highlights
  • Arm and disarm system remotely
  • Real-time notifications
  • View live/recorded video
  • Control smart home devices
  • System status updates
Features
Read full description

For Frontpoint customers, staying connected to your home has never been easier. Frontpoint’s app keeps you in touch and in control of your Frontpoint system from anywhere using your iPhone or iPad. Monitoring your home no matter where you are is as easy as sending and receiving messages. You’ll get the simplicity and security that Frontpoint is known for, at your fingertips and on the go. Note: This app requires a Frontpoint system and service plan. Feature availability varies based on system, equipment, and service plan. With our mobile app, you can: • Easily arm and disarm your system from anywhere • Receive real-time email, text or push notifications for events that you select • View live or recorded video • Control lights, locks and thermostats • And much more!

About

Alert 360

Monitor and control your home or business remotely in real-time. Receive instant alerts for various events and manage security, video, energy, and automation from your smart device.

Highlights
  • Real-time monitoring and control
  • Interactive security system
  • Video monitoring
  • Energy management
  • Automation solutions
  • Customizable alerts
Features
Read full description

With an Alert 360 security system, you can monitor and control your home or business in real-time and from anywhere - from your smart phone or device including the Apple Watch (on ios). Alert 360's interactive security, video monitoring, energy management, and automation solutions give you instant awareness and remote control for the places you care about most. Receive real-time e-mail or text alerts for selected events like system being armed/disarmed or non-alarm events such as liquor or gun cabinets being opened, kids coming home from school, water or temperature alerts. Note: This app requires a compatible Alert 360 system and an active service plan. Feature availability varies based on system, equipment, and service plan. Visit www.centralsecuritygroup.com for more information. Remote Features: -Know what's happening at your home or business -Arm or disarm your security system -Watch live video, recorded clips or stored video -Turn lights on or off -Lock or unlock doors -View images captured by Alert 360 image sensors when installed -Raise or lower garage doors -Utilize geoservices to operate system based on location -And much more!

Screenshots

Frontpoint4 screens
Alert 3604 screens

Verdict

The call

The clearest difference is ratings volume: Frontpoint at 4.6K against Alert 360's 625. Alert 360's advantage is review sentiment (26% vs 17%). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Frontpoint holds the better App Store score, 4.3 against 4.1. That said, the two scores are not equally well evidenced: Frontpoint has 4.6K ratings behind it against 625, so its average is the more settled of the two. Written reviews complicate that: 17% of Frontpoint's written reviews are positive against 26% of Alert 360's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Frontpoint ships an update every 3 months, Alert 360 every 2 months. The most recent releases landed on September 20, 2026 and September 22, 2026 respectively.

Scorecard2 real differences · 8 level
Frontpoint versus Alert 360: the parameters behind the verdict, then further details
ParameterFrontpointAlert 360
PriceFreeFree
Rating4.3 (4.6K ratings) — better4.1 (625 ratings)
Positive reviews17.2% of reviews26.0% of reviews — better
Number of ratings4.6K — better625
Update frequencyEvery 3 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple WatchiPhone, iPad, Apple Watch
Requires iOS17.017.0
Further details — not scored
Size378 MB370 MB
Age rating4+4+
DeveloperFrontpoint Security SolutionsAlert 360

Customer experience

Frontpoint

All ratings4,595 ratings
Positive81.8%
Neutral4.0%
Negative14.1%
Written reviews180 reviews
Positive17.2%
Neutral12.8%
Negative70.0%

Alert 360

All ratings616 ratings
Positive78.6%
Neutral2.8%
Negative18.7%
Written reviews104 reviews
Positive26.0%
Neutral10.6%
Negative63.5%

User reviews

Frontpoint

From 4.6K App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Secure system
  • 👍 Practical design
  • 📸 Good camera quality
  • 🔥 Works as designed

Room to improve

  • 🐛 Downloading failures
  • 🐛 Laggy app
  • 🔌 Connectivity issues
  • 🔍 Poor customer support
  • 🤖 Automation limitations

Alert 360

From 625 App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Secure system
  • 👍 Organized and informative
  • 🚀 Convenient remote access
  • 👍 Great customer service

Room to improve

  • 🐛 Connectivity issues
  • 🐛 Unreliable app performance
  • 🐛 Slow response times
  • 🐛 Inaccurate sensor readings
  • 🔒 Predatory contract terms

Bugs and requests

Frontpoint

Reported bugs

4 issues
  • Inconsistent sensor status reporting
  • Unreliable remote arming/disarming
  • Disappearing widgets after iOS updates
  • Unresponsive app during critical situations

Requested features

5 requests
  • Add Apple CarPlay integration
  • Improve app navigation and search
  • Allow remote sensor management
  • Add 24-hour time format option
  • Improve app UI and dark mode support

Alert 360

Reported bugs

5 issues
  • App crashes frequently
  • Notifications not working as expected
  • Garage door controls not functioning
  • Inconsistent camera feed quality
  • Sensor status not updating properly

Requested features

5 requests
  • Add panic button feature
  • Improve video clip management
  • Integrate with voice assistants
  • Provide in-app billing and account management
  • Enhance sensor bypass options

In-app purchases

None

Frontpoint

No in-app purchases

None

Alert 360

No in-app purchases

Questions

Is Frontpoint free?
Frontpoint is free to download, with no in-app purchases.
Is Alert 360 free?
Alert 360 is free to download, with no in-app purchases.
Which has better reviews, Frontpoint or Alert 360?
Frontpoint is rated higher. Frontpoint averages 4.3 out of 5 from 4.6K ratings, while Alert 360 averages 4.1 from 625 ratings.
Do Frontpoint or Alert 360 have ads?
Neither Frontpoint nor Alert 360 shows ads.
Which is updated more often, Frontpoint or Alert 360?
Frontpoint ships an update every 3 months, and Alert 360 every 2 months. Most recently, Frontpoint was updated on September 20, 2026 and Alert 360 on September 22, 2026.

Other comparisons