Comparison

Frontpoint vs Fetch Files

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Frontpoint

Easily monitor and control your home security system from anywhere. Receive real-time alerts, view live video, and manage connected devices like lights and thermostats. Enjoy the simplicity and security of your system on the go.

Highlights
  • Arm and disarm system remotely
  • Real-time notifications
  • View live/recorded video
  • Control smart home devices
  • System status updates
Features
Read full description

For Frontpoint customers, staying connected to your home has never been easier. Frontpoint’s app keeps you in touch and in control of your Frontpoint system from anywhere using your iPhone or iPad. Monitoring your home no matter where you are is as easy as sending and receiving messages. You’ll get the simplicity and security that Frontpoint is known for, at your fingertips and on the go. Note: This app requires a Frontpoint system and service plan. Feature availability varies based on system, equipment, and service plan. With our mobile app, you can: • Easily arm and disarm your system from anywhere • Receive real-time email, text or push notifications for events that you select • View live or recorded video • Control lights, locks and thermostats • And much more!

About

Fetch Files

Organize all your pet's health records, from vaccines to prescriptions, in one secure, private place. Easily manage multiple pets and share access with trusted individuals on your terms.

Highlights
  • Centralized pet health records
  • Upload and scan documents
  • Timeline of vet visits
  • Share access with trusted people
  • Manage multiple pets
  • Private and secure storage
Features
Read full description

Your pet’s health records — owned by you. Every vaccine, prescription and document in one place. Private by default — only you and people you invite. Parent-owned, not clinic-owned. Care you can carry. Community you can trust. EVERY PET, ONE PLACE Manage up to 5 pets from one account — switch in a tap. RECORDS WHEN YOU NEED THEM Scan or upload vaccines, prescriptions, lab results, and more. File it once, and fetch it whenever you need it. A TIMELINE OF VISITS Log vet visits, then tap any event to view details or edit them. SHARE ON YOUR TERMS Invite trusted people to view, add, or edit — you choose the access level. Create a time-limited link when someone needs selected records without an account. FetchFiles is a consumer tool for organizing copies of records you already have. It is not a veterinary practice and not a substitute for professional care. You must be 18 or older. Available in the United States. Privacy Policy: https://fetch-files.com/policies/privacy Terms of Service: https://fetch-files.com/policies/terms-of-service Support: connect@fetch-files.com

Screenshots

Frontpoint4 screens
Fetch Files4 screens

Verdict

The call

The clearest difference is review sentiment: Fetch Files at 100% against Frontpoint's 16%. Fetch Files also leads on rating (5.0 vs 4.3) and update cadence (every 5 weeks vs every 3 months). Frontpoint's advantage is in-app purchases (none vs 2) and ratings volume (4.6K vs 3). On price, ads, monetization model and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Fetch Files sells 2 in-app purchases, starting at $6.99 per month. Frontpoint asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Fetch Files holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: Frontpoint has 4.6K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 16% of Frontpoint's written reviews are positive against 100% of Fetch Files's.

UpkeepUpdate frequency

Frontpoint ships an update every 3 months, Fetch Files every 5 weeks. The most recent releases landed on November 1, 2026 and October 31, 2026 respectively.

Scorecard6 real differences · 4 level
Frontpoint versus Fetch Files: the parameters behind the verdict, then further details
ParameterFrontpointFetch Files
PriceFreeFree
Rating4.3 (4.6K ratings)5.0 (3 ratings) — better
Positive reviews16.5% of reviews100.0% of reviews — better
Number of ratings4.6K — better3
Update frequencyEvery 3 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFreeFree
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS17.015.0 — better
Further details — not scored
Size384 MB46 MB
Age rating4+17+
DeveloperFrontpoint Security SolutionsFetch Files LLC

Customer experience

Frontpoint

All ratings4,609 ratings
Positive81.7%
Neutral4.1%
Negative14.3%
Written reviews188 reviews
Positive16.5%
Neutral13.8%
Negative69.7%

Fetch Files

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Frontpoint

Reported bugs

4 issues
  • Inconsistent sensor status reporting
  • Unreliable remote arming/disarming
  • Disappearing widgets after iOS updates
  • Unresponsive app during critical situations

Requested features

5 requests
  • Add Apple CarPlay integration
  • Improve app navigation and search
  • Allow remote sensor management
  • Add 24-hour time format option
  • Improve app UI and dark mode support

Fetch Files

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Frontpoint

No in-app purchases

2 purchases

Fetch Files

Subscriptions2
  • Premium Monthly$6.991 Month
  • Premium Annual7 Days trial$67.991 Year

Questions

Is Frontpoint free?
Frontpoint is free to download, with no in-app purchases.
Is Fetch Files free?
Fetch Files is free to download, with in-app purchases available.
Which has better reviews, Frontpoint or Fetch Files?
Fetch Files is rated higher. Frontpoint averages 4.3 out of 5 from 4.6K ratings, while Fetch Files averages 5.0 from 3 ratings.
Do Frontpoint or Fetch Files have ads?
Neither Frontpoint nor Fetch Files shows ads.
Which is updated more often, Frontpoint or Fetch Files?
Frontpoint ships an update every 3 months, and Fetch Files every 5 weeks. Most recently, Frontpoint was updated on November 1, 2026 and Fetch Files on October 31, 2026.

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