HRAgo vs Caselle
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HRAgo
Manage your Health Reimbursement Arrangement (HRA), Health Savings Account (HSA), Flexible Spending Account (FSA), and RHSP accounts. View balances, transaction history, submit claims, upload documentation, and update personal and investment information.
- View account balances and activity
- Submit claims and documentation
- Update contact information
- Manage investment allocations
- View account statements
- Direct deposit reimbursements
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HRAgo allows you to view your account balance, as well specific account activity and history on your Funded HRA, HSA, FSA, and RHSP accounts. You can also submit claims, submit benefits card supporting documentation*, update your contact information, make investment allocation changes**, and update your account preferences directly from your iPhone or iPad. Prior to using HRAgo, you’ll need to have an existing portal user account. If you haven’t already registered your HRA/HSA/FSA/RHSP account under your plan’s respective website, please do this first. Once registered, you can use the same portal account credentials to access your account via HRAgo. Key Features: • View current account balance and activity for all of your accounts • View participant account statements** • Submit new HRA, FSA, and RHSP claims • View and search HRA, FSA, and RHSP claims history • Submit benefits card supporting documentation* • View and search benefits card transactions* • Manage your investment allocations** • Update your contact information • Sign up to receive reimbursements via direct deposit • Use Face ID or Touch ID to log in * Benefits card features are only available to participants who are enrolled in a plan that offers this option, and have elected to receive a card. ** Feature specific to invested accounts.
Caselle
Access your organization's Caselle console applications for managing service and maintenance orders. Complete tasks in the field or office, including adding notes, photos, and customer contact.
- Manage service orders
- Add notes and photos
- Map and directions
- Customer contact
- Complete inspections
- Property lookup
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The Caselle app gives you quick access to the specific applications tied to your organization’s Caselle console. From managing utility service orders, to completing maintenance orders, the new Caselle app gives you the functionality you need to complete work in the field and in the office! New Features: - Look up, modify and complete existing service orders - Add notes to existing service orders - Map and directions service order location - Add photos to service orders and locations - Push notifications when a service order is assigned - Quick contact of customer via text or phone - Complete inspections in the field - Property lookup
Screenshots
Verdict
The clearest difference is rating: HRAgo at 3.6 against Caselle's 2.7. HRAgo also leads on review sentiment (38% vs 0%) and ratings volume (276 vs 6). Caselle's advantage is update cadence (every 6 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HRAgo holds the better App Store score, 3.6 against 2.7. That said, the two scores are not equally well evidenced: HRAgo has 276 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 38% of HRAgo's written reviews are positive against 0% of Caselle's.
HRAgo ships an update every 3 months, Caselle every 6 weeks. The most recent releases landed on November 1, 2026 and October 25, 2026 respectively.
| Parameter | HRAgo | Caselle |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (276 ratings) — better | 2.7 (6 ratings) |
| Positive reviews | 37.7% of reviews — better | 0.0% of reviews |
| Number of ratings | 276 — better | 6 |
| Update frequency | Every 3 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 44 MB | 48 MB |
| Age rating | 4+ | 4+ |
| Developer | Empire Innovation Group, LLC | Civic Systems |
Customer experience
HRAgo
Caselle
Bugs and requests
HRAgo
Reported bugs
16 issues- Unable to log out
- Cannot add documentation from photo library
- App won't attach images for claims
- Cannot find 'Benefits Card' tab
- Kicked out before finishing upload
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- App won't submit a claim
- Website doesn't allow actions mentioned in mail
- Forgot password/username not available
- App won't log out without review
- Cannot use camera or access photo album
- Cannot submit claim information
- Save login/username not working
- Cannot get past login screen
- Cannot log in
- Listed individuals not showing in app
- One-time rebalance not working
Requested features
9 requests- Allow adding multiple documents
- Provide information on covered expenses
- Improve navigation for monitoring deposits/credits/payments
- Add a 'forgot password' option
- Allow saving login credentials
Show 4 moreShow fewer
- Show used and remaining account balance when filling claims
- Allow access to all submitted documentation
- List of what the card can be used for
- Option to opt-out of the service
Caselle
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HRAgo
No in-app purchases
Caselle
No in-app purchases
Questions
Is HRAgo free?
Is Caselle free?
Which has better reviews, HRAgo or Caselle?
Do HRAgo or Caselle have ads?
Which is updated more often, HRAgo or Caselle?
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