Support by Sony vs Bluetooth Headset SBH56
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Support by Sony
Quickly access support information for your Sony products. Receive instant notifications for software updates, news, and helpful guides related to your bookmarked devices.
- Find support information for Sony products
- Instant notifications for bookmarked products
- Software and firmware update alerts
- Receive helpful guides
- Important news about your products
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- Find support information for your Sony products with Support by Sony Support by Sony helps you quickly find support information. - Instant notification about your bookmarked products Receive important news, software / firmware updates and helpful guides about your products directly to your smartphone.
Bluetooth Headset SBH56
This official application provides an interactive tutorial for the Sony Bluetooth® Headset with Speaker SBH56. It is optimized for iOS devices running version 9.0 or later.
- Interactive headset tutorial
- Official Sony application
- Optimized for iOS 9.0+
- Device compatibility information
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This is the official Sony application for Bluetooth® Headset with Speaker SBH56. With this app, you can view an interactive headset tutorial. Bluetooth® Headset with Speaker SBH56 app is optimized for smartphones running on iOS 9.0 or later.
Screenshots
Verdict
The clearest difference is rating: Support by Sony at 4.0 against Bluetooth Headset SBH56's 2.3. Support by Sony also leads on review sentiment (36% vs 0%) and ratings volume (329 vs 4). Bluetooth Headset SBH56's advantage is iOS requirement (9.0 vs 15.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Support by Sony holds the better App Store score, 4.0 against 2.3. That said, the two scores are not equally well evidenced: Support by Sony has 329 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 36% of Support by Sony's written reviews are positive against 0% of Bluetooth Headset SBH56's.
Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on November 5, 2026 and November 2, 2026 respectively.
| Parameter | Support by Sony | Bluetooth Headset SBH56 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (329 ratings) — better | 2.3 (4 ratings) |
| Positive reviews | 36.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 329 — better | 4 |
| Update frequency | Every 3 months | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 9.0 — better |
| Further details — not scored | ||
| Size | 14 MB | 24 MB |
| Age rating | 4+ | 4+ |
| Developer | Sony Corporation | Sony Mobile Communications AB |
Customer experience
Support by Sony
Bluetooth Headset SBH56
Bugs and requests
Support by Sony
Reported bugs
3 issues- Unable to add/sync registered products
- Notifications not clearing properly
- Live chat feature not functioning
Requested features
3 requests- Add option to mark all messages as read
- Implement landscape mode support
- Provide ability to open support cases directly in the app
Bluetooth Headset SBH56
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Support by Sony
No in-app purchases
Bluetooth Headset SBH56
No in-app purchases
Questions
Is Support by Sony free?
Is Bluetooth Headset SBH56 free?
Which has better reviews, Support by Sony or Bluetooth Headset SBH56?
Do Support by Sony or Bluetooth Headset SBH56 have ads?
Which is updated more often, Support by Sony or Bluetooth Headset SBH56?
Other comparisons
