Support by Sony vs UM_Meter
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Support by Sony
Quickly access support information for your Sony products. Receive instant notifications for software updates, news, and helpful guides related to your bookmarked devices.
- Find support information for Sony products
- Instant notifications for bookmarked products
- Software and firmware update alerts
- Receive helpful guides
- Important news about your products
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- Find support information for your Sony products with Support by Sony Support by Sony helps you quickly find support information. - Instant notification about your bookmarked products Receive important news, software / firmware updates and helpful guides about your products directly to your smartphone.
UM_Meter
This utility app connects to a USB tester via Bluetooth to display data and system operations. It also offers data storage and sharing capabilities.
- Bluetooth connectivity to USB tester
- Real-time data display
- System operation monitoring
- Data storage
- Data sharing
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Data display and system operation of the USB tester via Bluetooth, and data storage and sharing functions.
Screenshots
Verdict
The clearest difference is rating: Support by Sony at 4.0 against UM_Meter's 2.4. Support by Sony also leads on ratings volume (329 vs 17) and review sentiment (36% vs 23%). UM_Meter's advantage is update cadence (every 4 days vs every 3 months) and iOS requirement (8.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Support by Sony holds the better App Store score, 4.0 against 2.4. That said, the two scores are not equally well evidenced: Support by Sony has 329 ratings behind it against 17, so its average is the more settled of the two. Written reviews point the same way: 36% of Support by Sony's written reviews are positive against 23% of UM_Meter's.
Support by Sony ships an update every 3 months, UM_Meter every 4 days. The most recent releases landed on October 26, 2026 and October 20, 2026 respectively.
| Parameter | Support by Sony | UM_Meter |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (329 ratings) — better | 2.4 (17 ratings) |
| Positive reviews | 36.0% of reviews — better | 23.3% of reviews |
| Number of ratings | 329 — better | 17 |
| Update frequency | Every 3 months | Every 4 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 8.0 — better |
| Further details — not scored | ||
| Size | 14 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | Sony Corporation | 亮亮 刘 |
Customer experience
Support by Sony
UM_Meter
Bugs and requests
Support by Sony
Reported bugs
3 issues- Unable to add/sync registered products
- Notifications not clearing properly
- Live chat feature not functioning
Requested features
3 requests- Add option to mark all messages as read
- Implement landscape mode support
- Provide ability to open support cases directly in the app
UM_Meter
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Support by Sony
No in-app purchases
UM_Meter
No in-app purchases
Questions
Is Support by Sony free?
Is UM_Meter free?
Which has better reviews, Support by Sony or UM_Meter?
Do Support by Sony or UM_Meter have ads?
Which is updated more often, Support by Sony or UM_Meter?
Other comparisons
