Support by Sony vs Ashampoo Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Support by Sony
Quickly access support information for your Sony products. Receive instant notifications for software updates, news, and helpful guides related to your bookmarked devices.
- Find support information for Sony products
- Instant notifications for bookmarked products
- Software and firmware update alerts
- Receive helpful guides
- Important news about your products
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- Find support information for your Sony products with Support by Sony Support by Sony helps you quickly find support information. - Instant notification about your bookmarked products Receive important news, software / firmware updates and helpful guides about your products directly to your smartphone.
Ashampoo Mobile
This app serves as a central hub for all Ashampoo software. It provides access to software updates, license keys, exclusive offers, and direct customer support. Users can also find news, blog articles, and videos related to the company.
- Software updates and license key management
- Exclusive offers and free software
- Direct access to customer service
- News, blog articles, and videos
- Secure data encryption
- Low resource usage
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Ashampoo Mobile is your digital hub to everything Ashampoo! Imagine a service that unlocks and updates all of your software and provides the shortest route to technical support. That's what Ashampoo Mobile is all about–and more! You also get instant access to your license keys, free Ashampoo software and the best prices on the market, always. News, blog articles and videos are now just a few clicks away–for free, now and forever! Experience the future of Ashampoo today! What Ashampoo Mobile can do for you: - Exclusive offers and free software - All updates and license keys under a single roof - Easy buying and unlocking of software - All news around the Ashampoo company - Direct access to customer service, manuals and FAQs - Ashampoo Blog and social network connectivity included! - No more hunting for the best price! - Low on resources - Secure data encryption - Available for all platforms
Screenshots
Verdict
The clearest difference is review sentiment: Support by Sony at 36% against Ashampoo Mobile's 0%. Support by Sony also leads on ratings volume (329 vs 15). Ashampoo Mobile's advantage is rating (4.3 vs 4.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ashampoo Mobile holds the better App Store score, 4.3 against 4.0. That said, the two scores are not equally well evidenced: Support by Sony has 329 ratings behind it against 15, so its average is the more settled of the two. Written reviews complicate that: 36% of Support by Sony's written reviews are positive against 0% of Ashampoo Mobile's, so the app with the better star average is not the one people write more warmly about.
Support by Sony ships an update every 3 months, Ashampoo Mobile every 6 weeks. The most recent releases landed on October 23, 2026 and October 21, 2026 respectively.
| Parameter | Support by Sony | Ashampoo Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (329 ratings) | 4.3 (15 ratings) — better |
| Positive reviews | 36.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 329 — better | 15 |
| Update frequency | Every 3 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 14 MB | 46 MB |
| Age rating | 4+ | 4+ |
| Developer | Sony Corporation | Ashampoo GmbH & Co. KG |
Customer experience
Support by Sony
Ashampoo Mobile
Bugs and requests
Support by Sony
Reported bugs
3 issues- Unable to add/sync registered products
- Notifications not clearing properly
- Live chat feature not functioning
Requested features
3 requests- Add option to mark all messages as read
- Implement landscape mode support
- Provide ability to open support cases directly in the app
Ashampoo Mobile
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Support by Sony
No in-app purchases
Ashampoo Mobile
No in-app purchases
Questions
Is Support by Sony free?
Is Ashampoo Mobile free?
Which has better reviews, Support by Sony or Ashampoo Mobile?
Do Support by Sony or Ashampoo Mobile have ads?
Which is updated more often, Support by Sony or Ashampoo Mobile?
Other comparisons
