Support by Sony vs CONNECTED XBS
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Support by Sony
Quickly access support information for your Sony products. Receive instant notifications for software updates, news, and helpful guides related to your bookmarked devices.
- Find support information for Sony products
- Instant notifications for bookmarked products
- Software and firmware update alerts
- Receive helpful guides
- Important news about your products
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- Find support information for your Sony products with Support by Sony Support by Sony helps you quickly find support information. - Instant notification about your bookmarked products Receive important news, software / firmware updates and helpful guides about your products directly to your smartphone.
CONNECTED XBS
This service simplifies international online shopping by offering hassle-free purchasing and delivery of items at competitive rates. It provides efficient, full-service solutions to streamline the shopping and shipping process to your desired location.
- International shipping
- Hassle-free shopping
- Competitive delivery rates
- Full-service solutions
- Simplified process
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Shop the world. Ship with confidence. CONNECTED is your gateway to seamless international shopping. Get access to virtual addresses in leading shopping destinations, shop from your favorite global stores, and have your purchases delivered directly to your doorstep. Whether you're shopping from the USA, UK, UAE, KSA, Turkey, Jordan or Kuwait, CONNECTED makes cross-border shopping simple, reliable, and cost-effective. Key Features Global Virtual Addresses Receive dedicated shopping addresses in major international markets and shop from thousands of online retailers worldwide. Real-Time Shipment Tracking Track your shipments every step of the way, from warehouse arrival to final delivery. Package Consolidation Save on shipping costs by combining multiple packages into a single shipment. Instant Notifications Stay informed with timely updates on package arrivals, shipment status changes, payments, and deliveries. Flexible Shipping Options Choose from a range of shipping and delivery services designed to suit your needs. Easy Package Management Declare items, review shipment details, manage payments, and monitor your packages through a user-friendly interface. Home Delivery Enjoy reliable delivery directly to your home or preferred address. Premium Membership Benefits Unlock exclusive features, enhanced shipping benefits, preferential rates, extended storage periods, and automated shipment processing with CONNECTED Premium. Why Choose CONNECTED? - Trusted partner by leading postal companies - Secure and reliable international shipping - Access to multiple global shopping origins - Competitive shipping rates - Enhanced shipment visibility and control - Convenient mobile experience anytime, anywhere Download CONNECTED today and enjoy a smarter way to shop internationally.
Screenshots
Verdict
The clearest difference is rating: Support by Sony at 4.0 against CONNECTED XBS's 2.3. Support by Sony also leads on ratings volume (329 vs 6) and review sentiment (36% vs 20%). CONNECTED XBS's advantage is update cadence (every 9 days vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Support by Sony holds the better App Store score, 4.0 against 2.3. That said, the two scores are not equally well evidenced: Support by Sony has 329 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 36% of Support by Sony's written reviews are positive against 20% of CONNECTED XBS's.
Support by Sony ships an update every 3 months, CONNECTED XBS every 9 days. The most recent releases landed on October 23, 2026 and October 25, 2026 respectively.
| Parameter | Support by Sony | CONNECTED XBS |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (329 ratings) — better | 2.3 (6 ratings) |
| Positive reviews | 36.0% of reviews — better | 20.0% of reviews |
| Number of ratings | 329 — better | 6 |
| Update frequency | Every 3 months | Every 9 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 14 MB | 41 MB |
| Age rating | 4+ | 4+ |
| Developer | Sony Corporation | Qatar Post |
Customer experience
Support by Sony
CONNECTED XBS
Bugs and requests
Support by Sony
Reported bugs
3 issues- Unable to add/sync registered products
- Notifications not clearing properly
- Live chat feature not functioning
Requested features
3 requests- Add option to mark all messages as read
- Implement landscape mode support
- Provide ability to open support cases directly in the app
CONNECTED XBS
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Support by Sony
No in-app purchases
CONNECTED XBS
No in-app purchases
Questions
Is Support by Sony free?
Is CONNECTED XBS free?
Which has better reviews, Support by Sony or CONNECTED XBS?
Do Support by Sony or CONNECTED XBS have ads?
Which is updated more often, Support by Sony or CONNECTED XBS?
Other comparisons
