Support by Sony vs Smart Switch Control
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Support by Sony
Quickly access support information for your Sony products. Receive instant notifications for software updates, news, and helpful guides related to your bookmarked devices.
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- Find support information for your Sony products with Support by Sony Support by Sony helps you quickly find support information. - Instant notification about your bookmarked products Receive important news, software / firmware updates and helpful guides about your products directly to your smartphone.
Smart Switch Control
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The Smart Switch Controller interfaces with electronic wireless smart switches where users and specialist can configure and test any Sonoff Smart Switch with the stock firmware. This remedies the shortcomings of the current mechanisms to harness the functionality easily from the stock firmware without having to upload new firmware. This App will also facilitate the changes of the firmware effortlessly. This App does not require cloud access but simply LAN IP connectivity for the smart switch either via its web service or via a mutually connected wifi. Video walkthrough at https://youtu.be/4p3rKupN6lI
Screenshots
Verdict
The clearest difference is price: Support by Sony at Free against Smart Switch Control's $4.99. Support by Sony also leads on update cadence (every 3 months vs every 25 months). On ads, in-app purchases, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Support by Sony is free to download; Smart Switch Control costs $4.99 up front. Neither carries in-app purchases, so what you see is what you pay.
Support by Sony ships an update every 3 months, Smart Switch Control every 25 months. The most recent releases landed on October 8, 2026 and September 26, 2026 respectively.
| Parameter | Support by Sony | Smart Switch Control |
|---|---|---|
| Price | Free — better | $4.99 |
| Rating | 4.0 (326 ratings) — better | — |
| Positive reviews | 36.0% of reviews | — |
| Number of ratings | 326 — better | — |
| Update frequency | Every 3 months — better | Every 25 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 14 MB | 2 MB |
| Age rating | 4+ | 4+ |
| Developer | Sony Corporation | Mark Raymond |
Bugs and requests
Support by Sony
Reported bugs
3 issues- Unable to add/sync registered products
- Notifications not clearing properly
- Live chat feature not functioning
Requested features
3 requests- Add option to mark all messages as read
- Implement landscape mode support
- Provide ability to open support cases directly in the app
Smart Switch Control
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Support by Sony
No in-app purchases
Smart Switch Control
No in-app purchases
Questions
Is Support by Sony free?
Is Smart Switch Control free?
Do Support by Sony or Smart Switch Control have ads?
Which is updated more often, Support by Sony or Smart Switch Control?
Other comparisons
