Support by Sony vs MultiGlass App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Support by Sony
Quickly access support information for your Sony products. Receive instant notifications for software updates, news, and helpful guides related to your bookmarked devices.
- Find support information for Sony products
- Instant notifications for bookmarked products
- Software and firmware update alerts
- Receive helpful guides
- Important news about your products
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- Find support information for your Sony products with Support by Sony Support by Sony helps you quickly find support information. - Instant notification about your bookmarked products Receive important news, software / firmware updates and helpful guides about your products directly to your smartphone.
MultiGlass App
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Welcome to the Multi-Glass Insulation App – your all-in-one customer portal for managing orders, tracking shipments, and connecting directly with our customer support team. At Multi-Glass, we’re proud to deliver trusted insulation products and exceptional service across Canada & USA. Our new mobile app makes it easier than ever for you to access everything you need—right from your devices. Key Features: - Personalized Dashboard Securely sign in to view your account, access your order history, and stay up to date on current and past transactions. - Real-Time Order Tracking Know exactly where your orders are—every step of the way. Track shipments in real time and receive status updates from our team. - Instant Access to Order Details Review product information, pricing, quantities, and delivery details anytime, from anywhere. - Customer Support at Your Fingertips Need help? Reach out to our dedicated Customer Service team directly from the app. Send a message, upload a file, or request a callback — we’re here to help. - Secure Login & Account Management Enjoy a streamlined sign-in experience and manage your credentials safely within the app. - Quick Communication Have a question about availability, lead times, or pricing? Contact our Sales Support team.
Screenshots
Verdict
The clearest difference is update cadence: Support by Sony at every 3 months against MultiGlass App's every 8 months. MultiGlass App's advantage is iOS requirement (13.4 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Support by Sony ships an update every 3 months, MultiGlass App every 8 months. The most recent releases landed on September 15, 2026 and July 20, 2026 respectively.
| Parameter | Support by Sony | MultiGlass App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (326 ratings) — better | — |
| Positive reviews | 36.0% of reviews | — |
| Number of ratings | 326 — better | — |
| Update frequency | Every 3 months — better | Every 8 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 13.4 — better |
| Further details — not scored | ||
| Size | 14 MB | 22 MB |
| Age rating | 4+ | 4+ |
| Developer | Sony Corporation | Saveplex Inc. |
Bugs and requests
Support by Sony
Reported bugs
3 issues- Unable to add/sync registered products
- Notifications not clearing properly
- Live chat feature not functioning
Requested features
3 requests- Add option to mark all messages as read
- Implement landscape mode support
- Provide ability to open support cases directly in the app
MultiGlass App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Support by Sony
No in-app purchases
MultiGlass App
No in-app purchases
Questions
Is Support by Sony free?
Is MultiGlass App free?
Do Support by Sony or MultiGlass App have ads?
Which is updated more often, Support by Sony or MultiGlass App?
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