Comparison

Support by Sony vs MultiGlass App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Support by Sony

Quickly access support information for your Sony products. Receive instant notifications for software updates, news, and helpful guides related to your bookmarked devices.

Highlights
  • Find support information for Sony products
  • Instant notifications for bookmarked products
  • Software and firmware update alerts
  • Receive helpful guides
  • Important news about your products
Features
Read full description

- Find support information for your Sony products with Support by Sony Support by Sony helps you quickly find support information. - Instant notification about your bookmarked products Receive important news, software / firmware updates and helpful guides about your products directly to your smartphone.

About

MultiGlass App

Features
Read full description

Welcome to the Multi-Glass Insulation App – your all-in-one customer portal for managing orders, tracking shipments, and connecting directly with our customer support team. At Multi-Glass, we’re proud to deliver trusted insulation products and exceptional service across Canada & USA. Our new mobile app makes it easier than ever for you to access everything you need—right from your devices. Key Features: - Personalized Dashboard Securely sign in to view your account, access your order history, and stay up to date on current and past transactions. - Real-Time Order Tracking Know exactly where your orders are—every step of the way. Track shipments in real time and receive status updates from our team. - Instant Access to Order Details Review product information, pricing, quantities, and delivery details anytime, from anywhere. - Customer Support at Your Fingertips Need help? Reach out to our dedicated Customer Service team directly from the app. Send a message, upload a file, or request a callback — we’re here to help. - Secure Login & Account Management Enjoy a streamlined sign-in experience and manage your credentials safely within the app. - Quick Communication Have a question about availability, lead times, or pricing? Contact our Sales Support team.

Screenshots

Support by Sony3 screens
MultiGlass App4 screens

Verdict

The call

The clearest difference is update cadence: Support by Sony at every 3 months against MultiGlass App's every 8 months. MultiGlass App's advantage is iOS requirement (13.4 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Support by Sony ships an update every 3 months, MultiGlass App every 8 months. The most recent releases landed on September 15, 2026 and July 20, 2026 respectively.

Scorecard2 real differences · 8 level
Support by Sony versus MultiGlass App: the parameters behind the verdict, then further details
ParameterSupport by SonyMultiGlass App
PriceFreeFree
Rating4.0 (326 ratings) — better—
Positive reviews36.0% of reviews—
Number of ratings326 — better—
Update frequencyEvery 3 months — betterEvery 8 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.013.4 — better
Further details — not scored
Size14 MB22 MB
Age rating4+4+
DeveloperSony CorporationSaveplex Inc.

Bugs and requests

Support by Sony

Reported bugs

3 issues
  • Unable to add/sync registered products
  • Notifications not clearing properly
  • Live chat feature not functioning

Requested features

3 requests
  • Add option to mark all messages as read
  • Implement landscape mode support
  • Provide ability to open support cases directly in the app

MultiGlass App

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Support by Sony

No in-app purchases

None

MultiGlass App

No in-app purchases

Questions

Is Support by Sony free?
Support by Sony is free to download, with no in-app purchases.
Is MultiGlass App free?
MultiGlass App is free to download, with no in-app purchases.
Do Support by Sony or MultiGlass App have ads?
Neither Support by Sony nor MultiGlass App shows ads.
Which is updated more often, Support by Sony or MultiGlass App?
Support by Sony ships an update every 3 months, and MultiGlass App every 8 months. Most recently, Support by Sony was updated on September 15, 2026 and MultiGlass App on July 20, 2026.

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